PRASAD SHINDE
Mumbai
Summary
To work in an environment of professionals where administrative and interpersonal skills can be used to cut way for an overall self - development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager- Risk Team
NSDL Payments Bank Limited
09.2023 - Current
- Monitoring of CASA accounts, UPI transactions, and bank debit card alerts in a crossfraud system.
- Create and implement preventive measures to minimize fraud.
- Proficient in leveraging technology, data analytics, and fraud prevention tools to enhance detection capabilities and deter fraudulent behavior.
- Allocation of work to peers in absence of team leader.
- Handling Account takeover cases and Mule accounts.
- Ensure block & unblock cards/accounts without any delay and update system remarks properly & thoroughly.
- Guiding customers about the Dispute process with respect to the fraudulent transactions identified. In case of misuse identified, then liaise with concerned acquiring bank/merchant to manage reversal/ transaction details of the disputed transactions.
- Interact with external stakeholders such as NPCI, vendors, and other Banks to validate information to check fraudulent activities.
- Perform product review to identify any vulnerabilities and recommendations to minimize or mitigate risk.
- Regulatory reporting of Frauds on NPCI EFRM, DAKSH & XBRL.
- Data compilation & preparation of PPT presentation for PPAC, ERMC & Board Meetings.
- Review and modification of Parameters for transaction Monitoring of CASA, Prepaid Payment Instruments (PPI), Domestic Money Transfer (DMT), Aadhar Enabled Payment System (AePS), Micro-ATM (MATM).
- Handled AEPS Fraud Cases Reported through NPCI, RBI CMS, Banking Ombudsman, Issuer Bank & cyber crime.
- Automation of AePS Fraud reporting to BC Partners.
- Active participation and support in review, development & implementation of risk management policies and Updating of existing Standard Operating Procedures.
Sr.Executive-Fraud & Risk Management(FRM)
Worldline India Pvt. Ltd
11.2017 - 08.2023
- Working in Risk Control Unit- Cards transactions monitoring & investigation.
- Fraud detection on real time basis like Internet misuse, Skimming, NRC, Lost & Stolen etc
- And blocking of card to avoid further misuse.
- In online secured cases real time calling to acquiring banks/merchant for hold and reversal of the amount as well as by sending an email communication.
- Retrieving beneficiary details from acquiring banks/ merchant in vishing cases.
- Creating & Implementing rules in system depending on recent fraud trend.
- Highlighting new fraud trend to senior management by preparing unusual event report.
- Handling application like VRM, One View, One View case manager, GUI, GLOBALREQ,MRL,CFT.
- Verifying Risk Transactional monitoring on continuous basis for POS & Merchant Acquiring Banking partners (PNB/OBC/YES/DCB/Indusind /BOI/ANDHRA BANK/SBI/South Indian Bank/Jammu & Kashmir Bank/Canara Bank/Bandhan Bank/Federal Bank).
- Scrutiny and Evaluation of Merchant payment hold & release of funds.
- Reducing fraud losses and controlling fraud, for the various portfolios which includes Cards, Merchant Acquiring and E-Commerce business.
- Highlighting the suspicious transaction to relevant acquiring bank.
- Analysis and releasing Monthly LOLC & CDB MIS.
- Analysis and releasing Man power efficiency file MIS.
- Analysis and releasing Master tracker man power scoring MIS.
- Highlighting IDBI dispute credit card cases to bank.
- Publish weekly MIS of missing alerts of Bank of India.
Associate
Kotak Mahindra Bank
08.2014 - 10.2017
- Debit card Transaction Monitoring Team:- Part of the debit card Risk Investigator team.
- Transactions monitoring of the various Debit card Alerts As per rules Domestic & International transactions like (ATM withdrawal, Swipe, Online transaction, Moto etc.)
- Sending Suspicious cases on field for due diligence & profile check.
- Analyzing customer debit card transaction as per his profile & individual or business pattern.
- Blocking Debit card after finding any negative case from filed or confirmation on call with the customer.
- Performing Trend Analysis & finding new trends with Debit card transaction point of view.
Education
B. COM -
University of Mumbai
01.2012
H.S.C (XII) -
MUMBAI
01.2009
S.S.C (X) -
MUMBAI
01.2007
Skills
- Time Management
- Multitasking
- Work ethic
Languages
English, Hindi, Marathi
Personal Information
- Date of Birth: 21/03/1992
- Nationality: Indian
- Marital Status: Married
Certification
- Merchant Risk Master Series (MRMS)
- Generative AI
hobbies
Playing cricket, Carrom
Timeline
Assistant Manager- Risk Team
NSDL Payments Bank Limited
09.2023 - Current
Sr.Executive-Fraud & Risk Management(FRM)
Worldline India Pvt. Ltd
11.2017 - 08.2023
Associate
Kotak Mahindra Bank
08.2014 - 10.2017
B. COM -
University of Mumbai
H.S.C (XII) -
MUMBAI
S.S.C (X) -
MUMBAI
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