Accomplished professional with a proven track record in business operations and client management, notably as an Business Analytics Expert and enhancing client satisfaction. Skilled in project management and leadership, adept at driving new business development and fostering customer relationships. Demonstrates exceptional bilingual communication abilities and a customer-oriented approach.
Strengthened company's business by leading implementation of Business Analytics for the Banking system of Bendigo Adelaid Bank
Accountable for Excellent Client Relationship including overall customer satisfaction.
Helped migrating project from another vendor to Accenture and establishing stability to the system.
Developed and maintained various Financial, Invoices and Revenue related reports for Revenue Department of Victorian State Government . Extensively used Reporting tools such as Excel, Word and Power BI in maintaining various data sheets store various functions and formulas.