Summary
Overview
Work History
Education
Skills
Playing Cricket, Reading Books and News Paper
Certification
Timeline
Generic

Prasad Vartak

QA Delivery Manager
Thane

Summary

Instrumental IT Professional having18 years of experience achieving ambitious goals in challenging IT environment. PMP, CSM and ISTQB Certified professional. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Have good techno-functional and communication skills. Possess Good functional knowledge about Retail Banking Domain. Good knowledge about daily Retail banking branch operations. Have experience working with different core banking application platforms namely Finacle, and Bancs@24. Have worked as Core Banking Application Rollout Support Executive, Senior Engineer Application Support, Functional Analyst, Senior Executive Software Testing and Project Manager for various banking clients. Exposure of working with Nationalize & International banks like Bank of India, Bank of Baroda, IDBI Bank, Federal Bank, Barclays Bank, Royal Bank of Canada, NABARD Banks, State Bank of India, Abu Dhabi Commercial bank and HDFC Bank. Have worked as Test Manager / Project Manager for banking clients in India and abroad pertain to UCB and RRB, and Foreign Commercials Banks verticals. Currently working as Delivery Test Manager at Private Bank client site for LOS and LMS modules. Professional Skill Set and Knowledge:

1. Functional Knowledge about Retail Banking.

2. Well versed with Daily Retail Banking Branch operations.

3. Experience working with LOS and LMS Modules along with

Core Banking Application namely Finacle, Flexcube and TCS Bancs. 4. Well verse with Application Test Management, Manual and Functional Testing, Level 2 Application Support, Change and Release Management, Project management for Core Banking Application.

5. Have worked as Test Manager / Project Manager in previous organization for UCB, RRB and Commercial Bank clients in India and abroad.

6. Currently working as Delivery Test Manager for Core Banking, LOS, LMS and Loan Collection modules for Leading Private Bank client in India and Abroad. 7. Currently managing the team for 60 Plus resources consists of Test Manager, Lead, Business Analysts.

Overview

19
19
years of professional experience
12
12
years of post-secondary education
1
1
Language
3
3
Certificates

Work History

QA Project Delivery Manager

Yethi Consulting Pvt Ltd
04.2023 - Current
  • Currently working as QA Delivery Manager for 3 Major Private Banking clients in India and Abroad.
  • Managing a Team of 60 + Resources deputed at client and offshore location.
  • Team is Responsible to conduct UAT, Automation and Performance Testing activities for Retail and Corporate Core Banking, LOS, LMS, Collections applications.
  • Responsible for Overall Project Delivery and Managing a Team of resources consisting of Test Manager, Test Lead and Business Analyst and Test Analyst.
  • Responsible for managing Daily resource productivity, optimum utilization of resources according to project cost, adherence to project delivery timelines, Co-ordination with various stakeholders like Client, PMO and Business teams.
  • Effective utilization of Automation Tool Tenjin for Regression and UAT Test execution.
  • Define management process for project control and monitoring.
  • Test strategy management.
  • Effectively monitor testing progress.
  • Participate in Project review meeting with Senior Management from Client / Business / Internal verticals.
  • Ensure timely update to Internal and external stakeholders.
  • Ensure that there will not be any Escalation from Business and Client stakeholders.
  • Achieve Overall Cost effectiveness and Client satisfaction.
  • Support Pre Sales and Sales team to obtain new business from client.
  • Negotiated and managed project budgets to meet goals.
  • Conducted quality assurance to verify accuracy of data used in IT projects.
  • Communicated project updates to stakeholders at all levels.
  • Resolved staff conflicts and identified potential areas of improvement.
  • Identified and implemented cost-saving measures in IT projects.
  • Updated customers and senior leaders on progress and roadblocks.
  • Generated reports for IT project progress and performance.
  • Led cross-functional teams to successfully complete IT projects.
  • Monitored and tracked project progress to support timely completion.
  • Implemented best practices to drive quality IT project delivery.
  • Established and enforced project timelines and deadlines.
  • Created and implemented contingency plans to address potential risks.
  • Coordinated with external vendors to deliver IT project components.
  • Assessed and analyzed customer requirements to develop effective IT project plans.
  • Partnered with project team members to identify and quickly address problems.
  • Managed various IT projects to meet deadlines and customer requirements.

QA Test Manager

AQM technologies Ltd
Mumbai
07.2022 - 01.2023
  • Worked as Test Manager for SFDC LOS and BR .Net LMS application for IDFC Bank Ltd.
  • Managing a Team of 15 Resources deputed at client location
  • Team is Responsible to conduct SIT and UAT activities for LOS and LMS application.
  • Review requirement specification, identify gaps, determine testability and implication on testing.
  • Review Test scenarios, Test Plan and ensure that each software component and functionality has been covered.
  • Efforts estimation for SIT and UAT phase and finalize time lines for execution.
  • Review and track the defects logged in JIRA and follow up with OEM and respective stakeholders for resolution.
  • Participate in daily meeting with OEM to track status on Defects logged.
  • Review Test Case execution report before sending for UAT sign off to client.
  • Work closely with various stakeholders like Project Managers, Business Analyst, Subject matter experts and development team to clarify and resolve testing issues.
  • Identify the right set of cases to automate regression test pack.
  • Effective use of automation during test life cycle.
  • Perform tasks under minimal supervision from client.
  • Facilitate support for Adhoc Testing Activities to various stakeholders from client side.
  • Publish Status Report, and other MIS reports to client at defined time intervals.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Launched quality assurance practices for each phase of development
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Test Manager / Program Manager

C-Edge Technologies Ltd,
Thane
02.2020 - 07.2022
  • C-Edge Is a technology, Infrastructure and Service provider to Banks in India. It has been promoted as Joint venture between TCS and SBI. It provides CBS application Bancs@24 to their clients on ASP model.
  • It also provides switching and management of ATM and Card management, Financial Inclusion solution, Internet Banking
  • Mobile Banking, Network services to its clients
  • Currently hosts CBS solution for 170 + Banks from Nabard, RRB and UCB vertical
  • Project Details and Roles Responsibilities:
  • Have worked as Test Manager / Project Manager for clients.
  • Have managed 6 Banking clients from UCB, RRB and Foreign Commercial Bank Vertical.
  • Look after project implementation.
  • Plan for new bank roll out from project kick off till final Go-Live.
  • Review the BAU issues with Operations and ensure timely resolution to Client.
  • Manage On Site Testing Support Resources.
  • Ensure that daily issues / issues were handled efficiently.
  • Weekly Review Meeting with Service delivery and Operations to monitor progress on pending issues.
  • Coordinate and track Fix deployment status against BAU Issues into test environment.
  • Test plan preparation and tracking effort utilization for the project.
  • Scenario coverage & RTM preparation, Test case allocation, Execution tracking and Defect management.
  • Following up with business for test case and execution review and taking sign off from respective business for testing.
  • Following up with Development and Bank IT team for defect fixing & environment level/ Blocker issues.
  • Preparing and sending DSR & Defect status report, monitoring the progress of project, updating project status to all the stakeholders.
  • Ensure timely resolution against critical BAU Issues by following SDLC and STLC.
  • Have worked relevant Teams to Monitor resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Incorporated delivery requirements into planning of testing schedules.
  • Developed and maintained defect databases for known issues.
  • Documented testing procedures for developers and future testing use.
  • Coordinated with off-site staff to verify correct use of test procedures and confirm accurate reporting.

Program Manager

Wipro Ltd
Mumbai
03.2014 - 09.2019
  • Project - Abu Dhabi Commercial Bank India : -
  • To look after day-to-day issues for Core Banking Application Bancs@24, Internet banking and Payment systems.
  • Responsible for project management, Vendor co-ordination and follow up and management reporting for CBS and Internet Banking application.
  • Good exposure to ASP model for CBS application on behalf of Bank IT team.
  • Review FSD / Approach Note, SIT Test cases provided by CBS vendor against BAU Issues.
  • Obtain sign off from Bank IT Team.
  • Co-ordination with Vendor for deploying fixes into UAT environment
  • Review SIT execution logs / Release Note provided by CBS vendor
  • Releasing fixes to Business users by sharing system testing results for BAU / CR fixes
  • Facilitate UAT to Business users.
  • Tracking and closing issues till UAT sign off.
  • Conduct and facilitate UAT for Bancs@24 and Internet banking application.
  • Co-ordination with Vendor for deploying UAT sign off fixes to production.
  • Obtaining live- proving sign off from business users.
  • Manage Adhoc Testing project for Internet banking issues, Service Tax and new Product setup.
  • Co-ordination with external auditors for UAT of new product.
  • Tracking vendor deliverables, SLA monitoring, participating in monthly review meeting with vendor and publishing MOM.
  • Review of vendor process deliverables document and raising observations with vendor.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Interacted with customers and clients to identify business needs and requirements.
  • Leveraged project management processes and tools to define and execute projects.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.

IT Analyst

Tata Consultancy Pvt Ltd
Mumbai
09.2011 - 03.2014
  • Project – SBI Bank
  • Have deputed to State bank of India project as a Functional expert and Senior Tester for System testing team.
  • System testing team is responsible for testing activities for all production defects and change requests raised for core banking application Bancs@24.
  • Look after defects and change tickets raised for Loans/Deposit/CIF module.
  • Preparing upfront test cases based on functional specification document.
  • Tracking of issues through ticket management tool “SPICS”.
  • Performing system testing for change requests / bug fixes deployed in system testing region.
  • Co-ordination with Development team for issues observed during system testing.
  • Upload all test cases to test management tool “TRUST”.
  • Marking fix status as “ST Failed” or “ST Passed” based on test case execution result.
  • Analyzing UAT failure issues and RCA closure.
  • Perform regression testing in pre-production region for defects and change tickets during scheduled bulk release plan.
  • Executing module specific regression test cases based on regression test pack.
  • Co-ordination with Development team for issues observed during Regression testing.
  • Preparing and Publishing daily MIS internally for tracking Regression test pack execution and status of all fixes which are deployed in pre-production region.
  • Managing System Testing Team Activities through common mail id.
  • Assigning Test Case Preparation to Module lead, checking fix Promotion mail and assigning ticket to relevant team, Tracking and Managing ST Pass/ Fail.
  • Tickets, Tracking UAT Pass/ Fail tickets, preparing weekly MIS for tracking FTR and NFTR.
  • Have undergone product training for different modules of Bancs@24 application.
  • Project - NABARD Banks :-
  • Have deputed to NABARD project as a Functional Analyst and Lead for UAT Support Team.
  • UAT Support team consists of members from Implementation, Front End, Parameter and Testing verticals.
  • This was the new team formed for providing dedicated UAT support to NABARD banks which were planned to go live on Bancs@24 application.
  • Have Looked after Trade finance module Go Live project and co-coordination with different teams for the same.
  • Parameter Team responsible for creating new parameter records, setting up and maintenance of base rate, creation and maintenance of new Deposits and Advances Products, creation and maintenance of branch and user profiles, setting up of Fees and charges, Complete parameter set up for new Bank on CBS.
  • Implementation and Front-end team looks after local branch server issues and Front end errors for application.
  • Responsible to look after UAT and production issues reported by business.
  • Managing different teams and assigning tasks so that daily reported UAT and BAU issues can be handled efficiently.
  • Involved in preparing MIS reports on pending issues and participate in review calls.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs.

Senior Application Support Engineer

Wipro Infotech
Mumbai
02.2008 - 05.2011
  • Deputed at, Barclays Bank (PLC) project for providing L2 support for Core Banking solution Flexcube developed by Oracle Financial Services and other banking applications.
  • Have worked on technical platforms like UNIX, Citrix, Oracle 9i, IBM MQ, and Microsoft Windows 2003 servers.
  • Have promoted to Senior Engineer (Application Lead) within team structure.
  • Responsible for end-to-end service delivery for application issues within scope which mainly consists FCR and FCC.
  • Functional support for Flexcube and other applications.
  • Analyzing fixes / patches provided by OFSS and take up with relevant teams for fix deployment in UAT.
  • Conducting SIT for fixes deployed in UAT before sending for business sign off.
  • Provide support to business users for testing of fixes and obtain UAT sign off.
  • Co-ordination with Global teams for deployment of permanent fix or patches in UAT and production through change management process.
  • Actively Involved in Global Change/ Release management process which consists of preparing scope document and live proving plan, attending Release review calls, representing change/ release on Global change advisory CAB etc.
  • Have conducted end to end testing for CASA, Clearing, TD and Loan modules in FCR.
  • Actively involved in problem management process which includes participation in problem records review calls, providing updates on problem tickets, tracking problem ticket till RCA and permanent resolution are in place.
  • Participated in new CASA product set-up, base rate change, and change in BPLR activities.
  • Looking after queries related to ATM reconciliation raised by Business team.
  • Looking after BAU issues for alternate banking applications like Retail and Commercial Internet banking, ATM,Mobile Banking etc.
  • Met with internal and external customers to develop relationships and foster co-innovation opportunities.
  • Developed standardized work processes, tools and methodologies to improve quality and profitability.

Senior Executive

Nelito Systems Ltd
09.2005 - 02.2008
  • A Joint venture of Tata Group of India and Sanchez Capital services as a, Provide Branch roll out support for Core Banking Software ‘Finacle’ developed by Infosys Technologies Ltd.
  • Have worked as a Team lead for support team which involves working with branch manager on formulating Action plan for rollout, understanding business requirement, managing team, taking sign off from branch for successful roll out.
  • Have worked for Bank of Baroda and Federal bank since its pilot phase and actively involved in solving initial migration issues.
  • Familiar with Day to day Retail and commercial branch operations.
  • Have worked in different regions of Bank hence familiar with clearing and settlement function for MICR and Non-MICR zones.
  • Saturday Night Activity at Branch includes Post migration verification of all GL Closing Balance Between old Software and Finacle Balance sheet, Profit and Loss account of Branch.
  • Sunday activity includes Activation of User profiles, Creation of User Profiles, updating inventory stock, Correction all issues which are reflected in migration error report , Uploading backdated Saturdays Outward Clearing Cheques, all stock statement entries of Cash Credit Accounts, Uploading of Bank Guarantee, Cheque Purchase, and Cheque Sent for Collection which is handled manually.
  • Provide introduction to business users about Finacle and its basic functions and make sure that branch is ready for go-live.
  • From Monday to Saturday, involved in giving online training to Branch Users for Finacle operations.
  • Worked on HP Project for Bank of Baroda, Bank of India, IDBI Bank, Federal Bank and successfully completed more than 60 branches.

EDP Incharge

Modi Motors Pvt Ltd Hyundai Dealer in Thane
Thane
06.2004 - 08.2005
  • Keeping Records of new & renewal of AMC for all equipment’s.
  • Arrange important data & respective reports from Internet & Website on daily basis.
  • Troubleshooting of Computer System & get done through concern person to solve the respective problems.
  • Looking after Software problem & Installation & Maintenance of software Packages.
  • Purchasing of Computer parts & peripherals.
  • Provided basic end-user troubleshooting and desktop support.
  • Implemented and maintained software solutions according to customer requirements.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Supported efficient use of available computer terminals and network access by coordinating schedules.
  • Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
  • Trained and supported end-users with software, hardware, and network standards and use processes.

Education

S.S.C -

Shiv Samartha Vidyalaya Thane
Thane
06.1991 - 03.1999

H.S.C -

Joshi Bedekar College
Thane
06.1999 - 03.2001

Bachelor of Commerce -

Joshi Bedekar College, NIIT Thane
Thane
06.2001 - 03.2004

Manul Software Testing Course -

SQTL Ghatkoper
01.2004 - 01.2004

Skills

Documentation Management

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Playing Cricket, Reading Books and News Paper

Like to Play and Watch Cricket. Habbit of starting a day with News Paper reading. 

Certification

PMP

Timeline

PMP

08-2024

CSM

05-2024

QA Project Delivery Manager

Yethi Consulting Pvt Ltd
04.2023 - Current

ISTQB

01-2023

QA Test Manager

AQM technologies Ltd
07.2022 - 01.2023

Test Manager / Program Manager

C-Edge Technologies Ltd,
02.2020 - 07.2022

Program Manager

Wipro Ltd
03.2014 - 09.2019

IT Analyst

Tata Consultancy Pvt Ltd
09.2011 - 03.2014

Senior Application Support Engineer

Wipro Infotech
02.2008 - 05.2011

Senior Executive

Nelito Systems Ltd
09.2005 - 02.2008

EDP Incharge

Modi Motors Pvt Ltd Hyundai Dealer in Thane
06.2004 - 08.2005

Manul Software Testing Course -

SQTL Ghatkoper
01.2004 - 01.2004

Bachelor of Commerce -

Joshi Bedekar College, NIIT Thane
06.2001 - 03.2004

H.S.C -

Joshi Bedekar College
06.1999 - 03.2001

S.S.C -

Shiv Samartha Vidyalaya Thane
06.1991 - 03.1999

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Prasad VartakQA Delivery Manager