Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neha Menon

Bengaluru

Summary

Seasoned Finance & Accounts professional with 15 years of experience, including 5+ years in Record to Report (R2R) leadership within global BPO environments. Expertise in month-end close, GL operations, reconciliations, and compliance. Proven track record in process automation, global team management, and ERP optimization using Oracle, T-Recs, and ARCS.


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.



Overview

15
15
years of professional experience

Work History

RTR Operational Manager

Accenture Solutions Private
03.2023 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed and maintained relationships with external vendors and suppliers.

RTR Functional Manager (Cash , Opex)

Accenture Solutions Private
03.2020 - 02.2023
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cross-trained existing employees to maximize team agility and performance.

RTR Team Lead

Accenture Solutions Private
01.2018 - 01.2020
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.

RTR Process Lead /SME Team Leader (Intercompany)

Accenture Solutions Private
01.2015 - 01.2018
  • Observed safety practices and upheld standards.
  • Developed systems of organization and efficiency to increase production by [Number]%.
  • Scheduled appropriate number of employees to complete production line tasks.
  • Monitored tool use and performed repairs.

RTR Analyst (Transition)

Accenture Solutions Private
02.2013 - 02.2015
  • Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Generated reports detailing findings and recommendations.

RTR Analyst (Entity Module)

Accenture Solutions Private
03.2010 - 01.2015
  • Collected, arranged, and input information into database system.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Devised and implemented processes and procedures to streamline operations.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

Bachelor of Commerce -

Holy Cross Convent
Kolhapur, India
01-2010

Skills

  • Work prioritization
  • Customer service
  • Decision-making
  • Coaching and mentoring
  • Resource allocation
  • Team leadership

Timeline

RTR Operational Manager

Accenture Solutions Private
03.2023 - Current

RTR Functional Manager (Cash , Opex)

Accenture Solutions Private
03.2020 - 02.2023

RTR Team Lead

Accenture Solutions Private
01.2018 - 01.2020

RTR Process Lead /SME Team Leader (Intercompany)

Accenture Solutions Private
01.2015 - 01.2018

RTR Analyst (Transition)

Accenture Solutions Private
02.2013 - 02.2015

RTR Analyst (Entity Module)

Accenture Solutions Private
03.2010 - 01.2015

Bachelor of Commerce -

Holy Cross Convent
Neha Menon