Prasanjit Nayak
Bangalore
Summary
I’m a Product Management professional with over 8 years of experience driving complex, data-driven products from vision through execution. I’ve spent more than two years directly managing and mentoring teams and independently crafting product strategy while also collaborating on long-term roadmaps with senior stakeholders. I excel at translating business needs into customer-focused solutions and features. Known for empathy and a test-learn-iterate mindset, I thrive in global environments and excel at business driven product innovation pointing to sustainable growth.
Overview
8
8
years of professional experience
Work History
Product Manager
Exxat
Bangalore
08.2024 - Current
- Drove clinical experience logging software for students during clinical rotations in US healthcare.
- Developed form distribution dashboard, increasing completion rate of forms by 27% in three months.
- Created gradebook for administrators and faculty to monitor student performance.
- Reduced client escalations by over 100% through targeted enhancements.
Senior Product Manager
Unext Learning by Manipal
04.2024 - 07.2024
- Company Overview: UNext is a next-gen ed-tech startup providing e2e learning & assessment solutions for higher education ecosystem. Website: lumen.u-next.com
- Driving the onboarding and retention chapter for a new age LMS (lumen.u-next.com). Increased learner retention by 19% within a span of 6 months by introducing real-time nudges and payment optimization.
- Built an in-house AI framework on top of Llama 2 LLM covering use cases of AI Professor, AI Agent, AI Learning Assistance, AI Helpdesk chatbot, AI Codebuddy | optimized model at 50% cost compared to market.
Product Manager
Unext Learning by Manipal
08.2022 - 03.2024
- Responsible for retention of learners and life cycle experience across multiple product offerings.
- Developing product positioning and messaging that differentiates the company across primary market segments. Actively contributing to competitor analysis, planning and positioning.
- Lifecycle Management CRM - built custom higher education CRM grounds-up | 0.3 Mn. active users | 200 Support Agents | ₹300 Cr worth annual payment transactions | 750 average daily inbound & outbound calls | 250 average daily service requests | 10,000 Blockchain anchored certificates generated annually.
- Integrated with inhouse modeling of conversational chatbot systems via Whatsapp, Web and App, built on top of Einstein bot. This resulted in a 15% reduction in total man hours effort of service desk agents.
- Strategized and executed the GTM plan, successfully launching the MVP to Fortune 10 customers, generating a topline of INR 25+ crores with 10 months.
- Managed and coached 15+ member team of Product specialist; coined & propagated ABCDE framework of product management - Agency, Business Alignment, Customer Centricity, Data Orientation, Evangelism.
- Implemented a comprehensive omnichannel notification and nudges engine to improve learner experience. Learner average time spent increased by 34% within 3 months of implementation.
Product Manager
OT Marketplace
01.2020 - 07.2022
- Company Overview: OT Marketplace is a bootstrap Ed-Tech startup and has recently raised a seed round.
- Led the conceptualization and development of the initial schema for the Minimum Viable Product (MVP) from inception to completion, creating a B2B SaaS + Marketplace for L&D Heads & Managers, addressing the challenges of discoverability and ROI measurement in employee skill development.
- Validated the Product-Market fit (PMF) through comprehensive interviews with over 20 customers and 70 L&D professionals, leveraging product discovery principles to iteratively shape the product.
- Directed the Go-To-Market (GTM) strategy, successfully launching the MVP to both Indian Startup Unicorns and Fortune 50 companies, resulting in revenue of INR 1.1 crore within 10 months.
- Led the development of an internal data management tool, reducing the overall time spent on data sanitization by over 50%.
Account Manager
OT Marketplace
05.2017 - 12.2019
- Appointed at the Founder's Office as the 4th employee, collaborated closely with the founders to refine revenue and growth metrics, while spearheading account management and supply chain operations.
- Managed key accounts for over 7 global customers, resulting in revenue growth exceeding 17 times.
- Led supply initiatives, expanding the network to include over 2000 learning partners and vendors.
Education
B-Tech -
BPUT
Odisha01.2016
Skills
- Product Development
- Product Discovery
- Product Strategy
- Product Led Growth
- Go To Market (GTM) strategy
- Agile Methodologies
- System Design
- Analytical Thinking
- Collaboration
- Strategic Thinking
Volunteer Experience
Marketing Volunteer, The Telegraph
Timeline
Product Manager
Exxat
08.2024 - Current
Senior Product Manager
Unext Learning by Manipal
04.2024 - 07.2024
Product Manager
Unext Learning by Manipal
08.2022 - 03.2024
Product Manager
OT Marketplace
01.2020 - 07.2022
Account Manager
OT Marketplace
05.2017 - 12.2019
B-Tech -
BPUT
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