PRASANNA BS

PROFESSIONAL EXPERIENCE

Project brief: Contributed to a large-scale project in the travel domain for Japan Airlines, focused on end-to-end functional testing of airline applications including Inventory, Reservation, Ticketing, E-commerce, Fares, Departure Control System (DCS) and Revenue accounting. Additionally supported new feature implementations and system developments to enhance operational efficiency and customer experience.

· Performed functional, user acceptance, regression, and baseline testing across various airline streams of the Passenger Service System (PSS), including Reservation, Ticketing, Inventory, Fares, E-commerce and Departure Control System (DCS).

· Reviewed functional specifications to derive test cases and validate them against real-world airline workflows and ensured clarity and completeness in aligning test cases with functional specifications.

· Created comprehensive test matrices and clear, concise test cases based on functional and business requirements.

· Worked onsite at the client location for the implementation of Auto Document Check (ADC) and Carrier Connect testing within the DCS.

· Performed Interline and Reverse Interline testing with oneworld alliance carriers as part of the Carrier Connect project implementation, ensuring seamless communication and data exchange across airline systems.

· Collaborated with multiple airline partners to validate EDIFACT messages exchanged between systems as part of Interline testing, ensuring accurate communication with industry standards.

· Documented interline testing results and provided detailed reports to stakeholders, contributing to the overall success of the alliance integration.

· Followed structured Agile processes, including requirement reviews, daily stand-ups, sprint planning, and end-to-end test validations.

· Conducted review meetings with internal teams and clients to gather feedback and incorporated insights into subsequent test cycles.

· Raised and tracked defects (PTR) using the ACSP tool; provided regular status updates to the client and coordinated with the development team to ensure timely retesting after defect resolution.

· Evaluated functional enhancements from Project Change Proposals (PCPs) to verify seamless integration with existing systems and ensure no adverse impact on current product development activities.

· Monitored and tracked test progress against project timelines, ensuring alignment with overall project goals and deliverables.