Prasanna Chavan
Nottingham,United Kingdom
Summary
Compassionate and responsible support professional with experience working with children and young people, alongside extensive experience in customer service, administration, team supervision and people-focused environments.
Skilled in providing practical and emotional support, building positive relationships, supporting routines and activities, maintaining professional boundaries and responding calmly to challenging situations. Experienced in communicating with children, parents, colleagues and individuals from diverse backgrounds, with awareness of safeguarding, confidentiality, wellbeing and health and safety.
Patient, reliable and approachable, with a strong interest in supporting children’s confidence, independence, development and positive behaviour. Seeking a Children’s Support Worker position where I can apply my experience and transferable people-support skills within a safe and structured environment.
Overview
1
1
Language
13
13
years of professional experience
Work History
Children’s Support Volunteer / Support Assistant
Ekam Foundation Mumbai
Mumbai
05.2013 - 09.2014
- Supported children during day-to-day activities, helping maintain a safe, welcoming and structured environment.
- Communicated with children patiently and respectfully, adapting communication according to individual needs.
- Assisted with organising activities and supervised children during scheduled sessions and group activities.
- Provided practical and emotional support to children requiring reassurance, guidance or additional attention.
- Encouraged positive behaviour, participation, confidence and respectful interaction with others.
- Supported children with daily routines and helped them follow instructions and organisational expectations.
- Observed children’s behaviour and wellbeing and reported concerns to the appropriate senior member of staff.
- Communicated professionally with parents, guardians and colleagues regarding routine matters and children’s needs.
- Maintained attendance records, activity information and confidential documentation accurately.
- Helped ensure health, safety, hygiene and safeguarding procedures were followed.
- Prepared activity areas, materials and resources for children with other members of staff.
- Managed challenging situations calmly while maintaining appropriate professional boundaries.
Manager's Assistant
Colwick Hall Hotel Ltd
Nottingham, United Kingdom
05.2026 - Current
- Supervise and coordinate staff across departments and shifts while maintaining a safe and professional environment.
- Communicate calmly and respectfully with guests, colleagues and individuals from diverse backgrounds.
- Handle concerns, requests and complaints sensitively and resolve issues promptly.
- Support staff with guidance, training and clear allocation of responsibilities.
- Coordinate activities, schedules and events while ensuring appropriate health and safety standards.
- Respond effectively to unexpected or challenging situations while remaining calm and professional.
Course Representative
Nottingham Trent University
Nottingham, United Kingdom
06.2025 - 01.2026
- Listened to students’ concerns and represented their views during discussions with university staff.
- Supported students by communicating concerns clearly and helping identify practical solutions.
- Communicated with individuals from diverse cultural and personal backgrounds.
- Maintained discretion when dealing with student concerns and sensitive information.
- Helped promote a supportive and inclusive learning environment.
Retail Sales Executive
The Great Eastern Home
Mumbai
04.2021 - 07.2025
- Built positive relationships with customers through patient, professional and supportive communication.
- Trained and mentored new employees, helping them build confidence and develop workplace skills.
- Handled customer concerns sensitively and provided practical solutions.
- Coordinated appointments, deliveries and customer requirements while maintaining accurate records.
- Worked effectively with colleagues and customers from different backgrounds and circumstances.
Director- Business Operations
Temple Garment Manufacturer Private Ltd
Mumbai
05.2014 - 03.2021
- Led and supported a team of more than 30 employees in a structured working environment.
- Trained and mentored staff, providing guidance and support to improve confidence and performance.
- Managed workplace concerns and challenging situations calmly and fairly.
- Monitored staff wellbeing, attendance and performance and provided appropriate support when required.
- Maintained clear procedures, responsibilities and professional standards across the team.
- Communicated effectively with employees, customers and external stakeholders from diverse backgrounds.
Education
Master of Business Administration -
Nottingham Trent University
Nottingham, United kingdom2025
Pre-sessional English for Academic Purposes (PEAP) -
Nottingham Trent University
Nottingham01-2025
S.Y.B.A -
Guru Nanak Khalsa College, Mumbai University
Mumbai,India2012
Higher Secondary Certificate (HSC) - Maharashtra State Board
Guru Nanak Khalsa College
Mumbai, India2010
Secondary School Certificate (SSC) - Maharashtra State Board
Christ Jyoti Convent School
Chiplun, India2008
Skills
- Child & Young Person Support
- Safeguarding Awareness
- Emotional & Practical Support
- Behaviour Support & Positive Reinforcement
- Active Listening & Communication
- Building Trust & Positive Relationships
- Professional Boundaries
- Confidentiality & Record Keeping
- Supporting Daily Routines & Activities
- Health, Safety & Wellbeing Awareness
- Conflict Resolution & De-escalation
- Observation & Reporting Concerns
- Working with Parents & Guardians
- Activity Planning & Supervision
- Supporting Independence & Confidence
- Patience, Empathy & Reliability
- Working with Diverse Needs & Backgrounds
- Teamwork & Staff Coordination
- Organisation & Time Management
- Microsoft Word, Excel & Outlook
Languages
English
Advanced
C1
Eligibility To Work (UK)
Eligible to work in the UK in accordance with current visa conditions. Available for full-time employment following the official completion of studies, subject to visa conditions, and intending to apply for the Graduate Route visa.
Timeline
Manager's Assistant
Colwick Hall Hotel Ltd
05.2026 - Current
Course Representative
Nottingham Trent University
06.2025 - 01.2026
Retail Sales Executive
The Great Eastern Home
04.2021 - 07.2025
Director- Business Operations
Temple Garment Manufacturer Private Ltd
05.2014 - 03.2021
Children’s Support Volunteer / Support Assistant
Ekam Foundation Mumbai
05.2013 - 09.2014
Master of Business Administration -
Nottingham Trent University
Pre-sessional English for Academic Purposes (PEAP) -
Nottingham Trent University
S.Y.B.A -
Guru Nanak Khalsa College, Mumbai University
Higher Secondary Certificate (HSC) - Maharashtra State Board
Guru Nanak Khalsa College
Secondary School Certificate (SSC) - Maharashtra State Board
Christ Jyoti Convent School