PRASANNA DHAYALAN

Over 11 years of experience as a Java Web Developer in the IT industry. Extensively experienced in Requirement gathering, Software Analysis, Design, Development, Implementation and Testing Web based Enterprise Applications using Java / Spring boot microservices / MongoDB / Docker. Innate desire to learn more and learning new technologies at a faster phase helped to deliver customer needs on time. Good experience in Unit Testing in developing test cases with JUnit, Mockito for Unit testing, and logging using Log4j

• Came in top 10 solution among 120 solutions in Hackathon @ Sapient.
• Won Cash prize for Covid-19 Room Allocation Algorithm Hackathon @ Agilysys.
• Won 2nd Prize in Hackathon @ Agilysys.
• Awarded Weekly Star performer several times @ Agilysys for handling high priority production issues and for early deliverables.
• Won “Man Of the Match” award (APL) @Agilysys 2018 and 2019
• Won Best Bowler award @ Sharekhan 2013
• Won cricket champion trophy @ Sharekhan Dec 2012.

1. Sharekhan Pvt Ltd, NewTrade.sharekhan.com, Java & UI Developer (04/2012 - 02/2015)
Contributed as a Java and UI Developer for an online trading application that provided multiple segments such as NSE, NSEFO, BSE, NCDEX, and MCDEX products like MF, IPO. Developed reports including turnover, DP/SR, order history, margin and transaction from CASH, UL Margin for FNO. Ensured mobile compatibility for all aspects of the website, thus enhancing user experience and accessibility.

2. Tangoe Inc, Matrix-CLM (Connection Life Cycle Management), Java & UI Developer (04/2015 - 02/2018)
Worked as a Java and UI Developer on Matrix, a web-based application that managed billions of disparate connection points that make up enterprise communications. The innovative software architecture of Matrix allowed enterprises to utilize the potential of all their connection types including mobile, fixed, IT, and social. Developed a self-procurement utility (Request Center) for the employee portal, allowing employees to view and manage all assets, usage, expenses, and requests, significantly improving the efficiency of resource management.

3. Agilysys Technologies, Rguest Stay, Java Developer (02/2018 - 11/2021)
As a Java Developer, contributed to the development of Rguest Stay, a SaaS hospitality product. The product provided reservation/profile/property management, reporting, and third-party integration solutions. Key achievements include Rbook Integration, Scheduled deposit, RGuest profiles unique code, Performance tuning, On-Perm solutions, Security vulnerability fixes, Auto recurring charge, and Enhanced Routing rule, Synxis Integration. The successful implementation of these features significantly improved the product's functionality and user experience.

4. Verizon, Verizon SMB Prospect, Software Developer (11/2021 - 12/2023)
At Verizon, developed and enhanced features for the Verizon SMB Prospect Portal, aimed at providing comprehensive options for Small and Medium Business customers. The portal served as a centralized platform offering streamlined order placement for a range of services including Wireless Devices, Business Internet (4G and 5G), and One Talk Devices. Collaborated with cross-functional teams including product management and UX/UI designers to align portal functionalities with customer needs and business goals. The implementation of scalable solutions to support order management processes enhanced efficiency and customer satisfaction.

5. Verizon, Verizon S360, Project Architect (12/2023 - Present)
Currently, leading the migration of the legacy Automated Customer Support System (ACSS) to a Microservices architecture as part of the S360 initiative at Verizon. The ACSS application, which was originally designed as a robust and mission-critical application, was re-engineered to ensure high availability and reliability. Worked in collaboration with cross-functional teams to design and implement solutions, enabling customer care representatives to efficiently manage and resolve customer queries. Successfully deployed Microservices-based solutions, significantly improving system agility and reducing time-to-resolution for customer issues. This key achievement has greatly improved the system's scalability and performance.