Startups
Prasanna Gambhir
Bangalore
Summary
Enthusiastic in offering 6-year background overseeing provision of services in logistics. Polished in chalking out operational systems and processes, examining financial data and conducting quality control checks. Cost-conscious and communicative professional familiar with business principles and operational management and budget development practices. Dedicated logistics professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Supply Associate
BLOWHORN
- Setup the early morning last mile operations for clients dealing in perishables
- (Udaan, Ninja cart etc) Sourced and maintained stickiness of 100+ vehicles within the span of six months and ensured minimum operational margins of 9-10%
- Cross utilised vehicles across customers in sequential shifts leading to tremendous cost savings and 3x avg
- Margins
- Sourced more than 500+ vehicles from tata ace to 20 feet canter for deployment of vehicles in multiple clients in a short period of time
- Setup the mid mile operations for FMCG clients (Jumbotail etc) by Streamlining the process of in transit to ensure the cutoff is achieved daily
- Built a business from scratch to 50 lakhs revenue per month for individual (Jumbotail) within a span of an year with the margin of 10-15%
- Scalable operated vehicles for marquee clients like Amazon, Flipkart, Delhivery, Ecom Express etc on a driver relay model [vehicles operated 24 hours with Drivers working for 12 hours each]
- Sourced more than 20 canters at the time of peak (BBD) at a good margin of 15-20% margin for linehaul operations
- Ensuring high level of services to clients in the initial phase for stickiness.
OPERATIONS MANAGER
BLOWHORN
02.2017 - 04.2019
- Responsible for providing more than 200+ on-demand vehicles across Bangalore for a short period of time in the peak and it includes all types of vehicles (Mini-truck to 20 feet)
- New Customers meet, pricing analysis and check on availability of the vehicle and setting up the logistics
- Responsible for revising the quotation for several potential customers for market growth
- Dealing with 100+ vendors from mini trucks to canters
- Instrumental in handling a team of 10 members with 40+clients
- Handled operations Audit
- Interacting with new clients for handling logistics by giving them the real time tracking
- Implemented an invoicing procedure of gathering MIS approvals from customers within 3rd of the month and sending invoices by 5th to reduce Credit/Debit notes and non-payment which was later implemented across all operating locations of the company
- Training drivers on app usage to ensure 100% tracking, single source of truth for all driver related data and on-time deliveries.
SENIOR OPERATIONS MANAGER B2C
DELHIVERY PVT LTD
04.2019 - 08.2020
- Responsible for LM [B2C] Operations in Goa and Rest of Maharashtra covering 10,000+ forward shipments, overall, 38 cities
- Oversaw team of 30 TLs, 60+ Executives and over 300 delivery associates
- Achieving 98% Promise Day Delivery (PDD)
- Achieved 100% OFF at the time of peak with the increase of 5x shipments
- Organised Huddle at every dispatch centre in the morning to motivate the delivery boys on a daily basis
- Ensure early morning dispatch >70% of total load present in hub
- Frequently analysing Cost Per Shipment (CPS) and Cost Per Kg (CPK) and ensuring optimization as per the company requirement
- Ensuring 30+ compliances on a daily basis across all the centres
- Proactive Over the Mails, Chats, calls to resolve the day-to-day escalations
- Service level improvement in my AOR for more than 10 %
- Adopting route optimization to reduce costing and fast deliveries, NDR called on verification of non-delivery shipment across the region
- Optimising the LM cost by finding out the suitable Dispatch Centre with lesser cost.
SENIOR MANAGER – FREIGHT OPERATIONS B2B
DELHIVERY PVT LTD.
08.2020 - 06.2021
- Managed more than 500+ client forward deliveries with accurate route planning on a daily basis not just in BAU but also 3 / 4 X peaks
- Led team to handle shipments ranging from 10 to 300 kgs
- Ensure daily pickups of ~ 10 tonnes are completed smoothly
- Weekly meeting with clients,Client servicing - BDM to increase the tonnage on individual Service centres
- Proactive coordination with other cross functions to ensure customer satisfaction, fulfilment of operational commitment and timely resolution of client escalations
- Frequent training to TL’s, ATL’s, Executives, business partners, vendors on the roles and responsibilities
- Monitor metrics for the entire team and provide feedback & tips for continuous improvement in order to achieve productivity levels (SLA ~ 98% etc) /closure as per prescribed company benchmarks.
SOUTH INDIA SUPPLY MANAGER
GRAB A GRUB SERVICES (RELIANCE SUBSIDIARY)
06.2021 - 05.2022
- Increased last mile vehicles from 200 to 700+ vehicles across the region
- Started a pilot run with 5 vehicles, Conceptualised and scaled daily payout model to 300+ vehicles
- Converted vendors from fixed payouts (~1 Crore per month) to an immensely cost-effective variable payout
- Proactively set up automation of variable payout to vendors for successful deliveries of variable models in 5 states and the same reflected across PAN India
- Improved app usage to 98% by deploying a carrot and stick model
- Drafted and implemented a vendor SOP from MIS to payment state
- Sourced 500+ riders for peak period on per order basis in quick time
- Overseeing van vendor payment of INR 5 Crores per month
- Managed to reduce vendor deduction from 80 lakhs to less than 1 lakh
- Responsible for starting new client operations for early morning operations and scaled up business to 10 lakhs per month
- Introduced vendors for LM deliveries by EVs across south India.
REGIONAL MANAGER
MATCHLOG SOLUTION PRIVATE LIMITED
05.2022 - 10.2022
- Representing logistics services and transport management system (TMS) based on practical application of logistics principle
- Overseen the intake sales and aligning suppliers resulting in 20% margins
- Instrumental in TMS implementation for operation purpose for updating MILESTONES to the clients
- Initiated business with clients for EXIM goods from Ports (JNPT, Hazira, Mundra, Tuticorin) to Warehouse or Vice-versa
- Vendor negotiation for the fleets of 20 ft trailer and 40 ft trailer
- Built sources for movements from CFS to Ports to a massive tyre export company.
SENIOR MANAGER BUSINESS GROWTH
NIKKOU LOGISTICS PVT LTD
10.2022 - Current
- Heading Enterprise Business for South India, Major Bangalore, Hyderabad and Chennai
- Responsible for overall P/L of new projects, and achieved EBITDA level profitability within 10 months from launch for two new verticals
- Reported to the founder for P & L
- Built business of 14 clients with 8 Crores of Revenue with 18% margin including 6 clients having a potential of 60 crores individually
- Instrumental in Sales, Operations, process documentation & supply
- Best accounts receivables among sales
- Coordination across all the cities for building business with 50+ teams
- Created better communications channels & reporting systems – MIS
- Introduced temperature maintained vehicles for chiller ( 4 Degree) and Ambient ( Minus 18 ) weighing from 1 Metric ton to 18 Metric Ton
- Built an Electric vehicle business for last mile deliveries with an increase of 5% margin and revenue by 34%
- Leading, advising and monitoring the performance of team members to ensure efficiency in operations and reaching service levels
- Launching new cities by evaluating cost effective parameters and successfully adopting the same.
Education
M.Tech -Design Engineer -
Dayanand Sagar college
B.E -Mechanical Engineer - undefined
SIT Tumkur
Skills
Operations ManagementProcess implementationTeam BuildingVendor Onboarding/ Training/ Management/ PaymentsLast Mile delivery solutioningStrategic SourcingBusiness GrowthSupply/Demand
Network planning
People ManagementExcel/SpreadsheetAccomplishments
- Reduced cost up to ₹3 Lakh across AOR in Delhivery Private Limited.
- Minimised deduction in vendor payment from 80 lakhs to 1 lakh.
- Built a business of 10-15% margin with the revenue of 50 lakhs per month within a year.
- Six Sigma Certification
- German - Level A1
- Zonal Level Basketball Player
Interests
Basketball, Chess
- Awarded Best Basketball playet for school academic year - 2007.
- Participated several school level chess competition.
Timeline
SENIOR MANAGER BUSINESS GROWTH
NIKKOU LOGISTICS PVT LTD
10.2022 - Current
REGIONAL MANAGER
MATCHLOG SOLUTION PRIVATE LIMITED
05.2022 - 10.2022
SOUTH INDIA SUPPLY MANAGER
GRAB A GRUB SERVICES (RELIANCE SUBSIDIARY)
06.2021 - 05.2022
SENIOR MANAGER – FREIGHT OPERATIONS B2B
DELHIVERY PVT LTD.
08.2020 - 06.2021
SENIOR OPERATIONS MANAGER B2C
DELHIVERY PVT LTD
04.2019 - 08.2020
OPERATIONS MANAGER
BLOWHORN
02.2017 - 04.2019
Supply Associate
BLOWHORN
M.Tech -Design Engineer -
Dayanand Sagar college
B.E -Mechanical Engineer - undefined
SIT Tumkur