Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Interests
Basketball, Chess
Timeline
Generic

Prasanna Gambhir

Bangalore

Summary

Enthusiastic in offering 6-year background overseeing provision of services in logistics. Polished in chalking out operational systems and processes, examining financial data and conducting quality control checks. Cost-conscious and communicative professional familiar with business principles and operational management and budget development practices. Dedicated logistics professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Supply Associate

BLOWHORN
  • Setup the early morning last mile operations for clients dealing in perishables
  • (Udaan, Ninja cart etc) Sourced and maintained stickiness of 100+ vehicles within the span of six months and ensured minimum operational margins of 9-10%
  • Cross utilised vehicles across customers in sequential shifts leading to tremendous cost savings and 3x avg
  • Margins
  • Sourced more than 500+ vehicles from tata ace to 20 feet canter for deployment of vehicles in multiple clients in a short period of time
  • Setup the mid mile operations for FMCG clients (Jumbotail etc) by Streamlining the process of in transit to ensure the cutoff is achieved daily
  • Built a business from scratch to 50 lakhs revenue per month for individual (Jumbotail) within a span of an year with the margin of 10-15%
  • Scalable operated vehicles for marquee clients like Amazon, Flipkart, Delhivery, Ecom Express etc on a driver relay model [vehicles operated 24 hours with Drivers working for 12 hours each]
  • Sourced more than 20 canters at the time of peak (BBD) at a good margin of 15-20% margin for linehaul operations
  • Ensuring high level of services to clients in the initial phase for stickiness.

OPERATIONS MANAGER

BLOWHORN
02.2017 - 04.2019
  • Responsible for providing more than 200+ on-demand vehicles across Bangalore for a short period of time in the peak and it includes all types of vehicles (Mini-truck to 20 feet)
  • New Customers meet, pricing analysis and check on availability of the vehicle and setting up the logistics
  • Responsible for revising the quotation for several potential customers for market growth
  • Dealing with 100+ vendors from mini trucks to canters
  • Instrumental in handling a team of 10 members with 40+clients
  • Handled operations Audit
  • Interacting with new clients for handling logistics by giving them the real time tracking
  • Implemented an invoicing procedure of gathering MIS approvals from customers within 3rd of the month and sending invoices by 5th to reduce Credit/Debit notes and non-payment which was later implemented across all operating locations of the company
  • Training drivers on app usage to ensure 100% tracking, single source of truth for all driver related data and on-time deliveries.

SENIOR OPERATIONS MANAGER B2C

DELHIVERY PVT LTD
04.2019 - 08.2020
  • Responsible for LM [B2C] Operations in Goa and Rest of Maharashtra covering 10,000+ forward shipments, overall, 38 cities
  • Oversaw team of 30 TLs, 60+ Executives and over 300 delivery associates
  • Achieving 98% Promise Day Delivery (PDD)
  • Achieved 100% OFF at the time of peak with the increase of 5x shipments
  • Organised Huddle at every dispatch centre in the morning to motivate the delivery boys on a daily basis
  • Ensure early morning dispatch >70% of total load present in hub
  • Frequently analysing Cost Per Shipment (CPS) and Cost Per Kg (CPK) and ensuring optimization as per the company requirement
  • Ensuring 30+ compliances on a daily basis across all the centres
  • Proactive Over the Mails, Chats, calls to resolve the day-to-day escalations
  • Service level improvement in my AOR for more than 10 %
  • Adopting route optimization to reduce costing and fast deliveries, NDR called on verification of non-delivery shipment across the region
  • Optimising the LM cost by finding out the suitable Dispatch Centre with lesser cost.

SENIOR MANAGER – FREIGHT OPERATIONS B2B

DELHIVERY PVT LTD.
08.2020 - 06.2021
  • Managed more than 500+ client forward deliveries with accurate route planning on a daily basis not just in BAU but also 3 / 4 X peaks
  • Led team to handle shipments ranging from 10 to 300 kgs
  • Ensure daily pickups of ~ 10 tonnes are completed smoothly
  • Weekly meeting with clients,Client servicing - BDM to increase the tonnage on individual Service centres
  • Proactive coordination with other cross functions to ensure customer satisfaction, fulfilment of operational commitment and timely resolution of client escalations
  • Frequent training to TL’s, ATL’s, Executives, business partners, vendors on the roles and responsibilities
  • Monitor metrics for the entire team and provide feedback & tips for continuous improvement in order to achieve productivity levels (SLA ~ 98% etc) /closure as per prescribed company benchmarks.

SOUTH INDIA SUPPLY MANAGER

GRAB A GRUB SERVICES (RELIANCE SUBSIDIARY)
06.2021 - 05.2022
  • Increased last mile vehicles from 200 to 700+ vehicles across the region
  • Started a pilot run with 5 vehicles, Conceptualised and scaled daily payout model to 300+ vehicles
  • Converted vendors from fixed payouts (~1 Crore per month) to an immensely cost-effective variable payout
  • Proactively set up automation of variable payout to vendors for successful deliveries of variable models in 5 states and the same reflected across PAN India
  • Improved app usage to 98% by deploying a carrot and stick model
  • Drafted and implemented a vendor SOP from MIS to payment state
  • Sourced 500+ riders for peak period on per order basis in quick time
  • Overseeing van vendor payment of INR 5 Crores per month
  • Managed to reduce vendor deduction from 80 lakhs to less than 1 lakh
  • Responsible for starting new client operations for early morning operations and scaled up business to 10 lakhs per month
  • Introduced vendors for LM deliveries by EVs across south India.

REGIONAL MANAGER

MATCHLOG SOLUTION PRIVATE LIMITED
05.2022 - 10.2022
  • Representing logistics services and transport management system (TMS) based on practical application of logistics principle
  • Overseen the intake sales and aligning suppliers resulting in 20% margins
  • Instrumental in TMS implementation for operation purpose for updating MILESTONES to the clients
  • Initiated business with clients for EXIM goods from Ports (JNPT, Hazira, Mundra, Tuticorin) to Warehouse or Vice-versa
  • Vendor negotiation for the fleets of 20 ft trailer and 40 ft trailer
  • Built sources for movements from CFS to Ports to a massive tyre export company.

SENIOR MANAGER BUSINESS GROWTH

NIKKOU LOGISTICS PVT LTD
10.2022 - Current
  • Heading Enterprise Business for South India, Major Bangalore, Hyderabad and Chennai
  • Responsible for overall P/L of new projects, and achieved EBITDA level profitability within 10 months from launch for two new verticals
  • Reported to the founder for P & L
  • Built business of 14 clients with 8 Crores of Revenue with 18% margin including 6 clients having a potential of 60 crores individually
  • Instrumental in Sales, Operations, process documentation & supply
  • Best accounts receivables among sales
  • Coordination across all the cities for building business with 50+ teams
  • Created better communications channels & reporting systems – MIS
  • Introduced temperature maintained vehicles for chiller ( 4 Degree) and Ambient ( Minus 18 ) weighing from 1 Metric ton to 18 Metric Ton
  • Built an Electric vehicle business for last mile deliveries with an increase of 5% margin and revenue by 34%
  • Leading, advising and monitoring the performance of team members to ensure efficiency in operations and reaching service levels
  • Launching new cities by evaluating cost effective parameters and successfully adopting the same.

Education

M.Tech -Design Engineer -

Dayanand Sagar college

B.E -Mechanical Engineer - undefined

SIT Tumkur

Skills

Operations Managementundefined

Accomplishments

  • Reduced cost up to ₹3 Lakh across AOR in Delhivery Private Limited.
  • Minimised deduction in vendor payment from 80 lakhs to 1 lakh.
  • Built a business of 10-15% margin with the revenue of 50 lakhs per month within a year.
  • Six Sigma Certification
  • German - Level A1
  • Zonal Level Basketball Player

Interests

Startups

Basketball, Chess

  • Awarded Best Basketball playet for school academic year - 2007.
  • Participated several school level chess competition.

Timeline

SENIOR MANAGER BUSINESS GROWTH

NIKKOU LOGISTICS PVT LTD
10.2022 - Current

REGIONAL MANAGER

MATCHLOG SOLUTION PRIVATE LIMITED
05.2022 - 10.2022

SOUTH INDIA SUPPLY MANAGER

GRAB A GRUB SERVICES (RELIANCE SUBSIDIARY)
06.2021 - 05.2022

SENIOR MANAGER – FREIGHT OPERATIONS B2B

DELHIVERY PVT LTD.
08.2020 - 06.2021

SENIOR OPERATIONS MANAGER B2C

DELHIVERY PVT LTD
04.2019 - 08.2020

OPERATIONS MANAGER

BLOWHORN
02.2017 - 04.2019

Supply Associate

BLOWHORN

M.Tech -Design Engineer -

Dayanand Sagar college

B.E -Mechanical Engineer - undefined

SIT Tumkur

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Prasanna Gambhir