Prasanna Iyengar
Thakurli
Summary
Seasoned IT and AV industry expert with over 20 years in business development and sales leadership, known for driving substantial sales growth and enhancing brand visibility. Skilled in client relationship management, lead generation, and channel oversight. Proven ability to optimize regional operations through strategic budget management and resource allocation.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Regional Lead ( Head) - West
EP Tec Solutions Pte. Ltd.
Mumbai
11.2024 - Current
- OEM - Manufacturer of interactive panels for INFINITY PRO and the entire ecosystem.|
- Drove sales growth for INFINITY PRO X Series by utilising partner networks.
- Built brand awareness and expanded market presence through effective relationship management.
- Sustained a 95% customer satisfaction rate with dedicated support initiatives.
- Led West Division operations, focusing on strategic initiatives and performance improvement.
- Managed budgets and resource allocation to ensure optimal utilisation across regions.
- Aligned regional objectives with corporate strategy through stakeholder engagement.
- Implemented best practices by coordinating cross-functional teams for enhanced efficiency.
- Facilitated team growth through change management initiatives, and team-building activities.
- Enhanced working relationships by participating in team-building activities.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
Business Development Manager
Shree Info Systems Solutions Pvt. Ltd.
Thakurli (East), Maharashtra
11.2020 - 07.2024
- Leading Exclusive National Distributors for top brands like Logitech, Maxhub, AVOCOR, DTEN, LENOVO, ZOAPY, VING BOX, SCREEN BEAM.
- Responsible for Managing Business for TOP IFP brands like Maxhub, DTEN & AVOCOR.
- Lead Generation, Managing Channel Business, Brand building Exercises.
- Exploring New market places & explore new customer bases.
- Go for Client / Partner meetings, Explain the new products to the clients & partners. Arrange product demos.
- Provide customized solutions to the customers. Get leads converted in to Deals.
- Provide Pre-Sales & post-sales support for all the IFP brands. Exploring new customer bases.
Area Sales Manager
Ceeco Technologies Pvt. Ltd.
06.2018 - 10.2020
- Managed business operations for Barco Clickshare in Mumbai Metropolitan Region.
- Generated leads and managed channel partnerships to expand market presence.
- Conducted brand-building exercises to enhance product visibility.
- Explored new marketplaces and customer segments for growth opportunities.
- Explained product concepts and delivered customized solutions to clients.
- Arranged product demonstrations and provided comprehensive pre-sales and post-sales support.
Business Development Manager
Substance Infotech Solutions Pvt. Ltd.
09.2016 - 05.2018
- Delivered IT and infrastructure solutions nationwide, ensuring comprehensive coverage across India.
- Cultivated client relationships to enhance engagement with current and potential customers.
- Conducted product demonstrations to highlight features and benefits to end users.
- Collaborated strategically with the marketing team on sales initiatives.
- Tailored solutions through field visits following up on qualified prospects.
- Engaged decision-makers by explaining concepts and successfully securing sales.
- Achieved sales targets through independent and team efforts.
Business Development Executive
Shivaami Cloud Services Pvt. Ltd.
08.2015 - 08.2016
- Established strong relationships with existing and new clients to drive business growth.
- Engaged decision-makers to present and sell Google Cloud Services and Google Workspace.
- Conducted follow-ups on qualified prospects through field visits to assess needs and close deals.
- Collaborated on marketing and sales strategy development, ensuring effective implementation.
- Customized product offerings based on client requirements to enhance satisfaction.
- Actively promoted services, explaining concepts to improve understanding and adoption.
- Positioned company as a leading partner for Google Cloud Services and Google Workspace.
- Executed targeted outreach efforts to expand client base and increase service uptake.
Technical Sales Engineer
AmbiSure Technologies Pvt. Ltd.
11.2014 - 09.2015
- Company Overview: Leading distributor & Partner, only face for Entrust products in India.
- Promoting Entrust products & services, Explaining about their features and benefits with the help of an introductory mail, corporate profile to prospective clients.
- Doing cold calling, creating new leads and converting them in to orders.
- Sending proposals to new clients. Prompt follow-ups for Purchase orders for proposal sent, Requisition of Certificates from the CA [Certifying Authority] deployment of SSL certificates.
- Assisting clients with any technical queries, preparing and sending tax invoices for payments. Follow up for payments with the client.
- Solving all kinds of technical queries that the client comes up with.
- Creating pre-sales queries with Entrust Team, if there is any special or specific requirement of the client.
- Have handled few queries of Entrust Identity Guard Solutions [ IDG ]. Understanding IDG queries, Assisting with the best possible solutions with the help of technical team.
- Leading distributor & Partner, only face for Entrust products in India.
System Administrator
Allied Digital Services Ltd
04.2010 - 11.2014
- Company Overview: System Integrator for IT & Infrastructure Solutions across PAN India.
- Clients Served during the tenure: - CIBIL, Raymond Ltd., MIDC.
- Jobs Executed @ CIBIL: Maintaining CIBIL Website up-time every day. Prompt action initiated in case of Website crash or down. Monitoring site progress and status during DR drills and maintaining a update of the same.
- Handled & monitored HP ProLiant Blade servers and HP Storage work MSL8090 Tape library. Initiating production server backups through Veritas Net-backup [Ver. 6.0]. Preparing & maintaining off-site tape database. Sending tapes to off-site as per the off-site tape policy by the client management.
- Generated various system reports through various monitoring tools such as Site-scope, Op Manager, and Manage Engine etc as per user requirement. Solving end user queries, Helping to arrange critical activities as per client requirement from time to time.
- Jobs Executed @ Raymond India Limited: Updated and installed BIOS, Firmware, PMC, OS & PSP on Blade sever. Undertook basic L1 Level troubleshooting for all issues pertaining to all servers especially windows.
- Responsible for taking backup and restoration of various servers data through VERITAS Net backup Version 6.0MP6 on LTO4 tapes. Took Lotus Domino Backup through Symantec Backup Exec on LTO3 Tapes.
- Responsible for maintaining and preparing Server, Asset Inventories as per the audit norms and requirements at all client locations.
- Handled HP Enterprise Modular Tape Library - HP Storage works EML- 71 E Series (Enterprise Modular Library) and HP Storage works - VLS-6500 Series. Also handled IBM-3573 tape library as part of our daily routine activity. Scheduling backups, Firing backups, creating new policies with the help of HP Data Protector backup tool, with version A.0.7.00.
- Monitored servers, formatting of old servers, OS installations, Installation of Basic software such as SCOM agent, Microsoft Office, Adobe......etc. Configuring teaming networks as per client requirements.
- Helped and actively involved in Data Centre Migration Activity for Raymond Ltd. Migrating the entire setup from HP to IBM.
- Jobs Executed @ MIDC: Maintaining connectivity of all the switches and routers through the main Switch @ Andheri all across Maharashtra.
- For any connectivity issue, co-ordinate with the vendor, raise the call, get the issue sorted and restore connectivity within the stipulated SLA.
- Inserting LTO4 tapes for backups with automated schedules. Taking disk Maintaining excel data sheets for the same.
- System Integrator for IT & Infrastructure Solutions across PAN India.
Data Center Engineer
3I Infotech Limited
07.2006 - 04.2010
- Client: - ICICI BANK LIMITED.
- Carried out Induction process for new servers coming inside the Data Centre as per the audit requirements.
- Co-ordinate between different projects in the Data Centre like Credit Cards, Web trade, Payment Gateway, NSDL and others.
- Worked on KVM (Keyboard video mouse interface) which helps users to access their servers from their workstation anywhere, anytime with the help of Analog & IP-based dongles.
- Managing store activities outside normal working hours. Keeping track of materials going inward or outward in the DC, helping teams track different backup tapes & other server related materials as per their requirement from time to time.
- Made settings for Net backup on daily basis for every shift (1st, 2nd, 3rd), which contained assigning different volume pools and monitoring fired backups. Supported Net backup VERITAS 6.5 version Prepare the backup status report daily.
- Preparing & maintaining off-site tape database. Sending tapes to off-site as per the off-site tape policy by the client management.
- Handled different migration activities from time to time of different teams by following the required procedural as mentioned in the SLA.
Education
Bachelor of Arts - Psychology & Economics
Mumbai University
Mumbai, MH04.2016
Skills
- CCNA and MCSA
- Windows Server 2012
- VMware and Hyper-V
- RHCA certification
- Data center and storage essentials
- HP Data Protector
- Veritas NetBackup
- Client relationship management
- Lead generation
- Brand development
- Sales strategy
- Business negotiation
- Customized solutions
- Product demonstrations
- Cross-functional coordination
- Technical sales
- Post-sales support
- Relationship development
- Business development
- Channel management
- Customer relationship management
Certification
ICCA, IIHT, 2015-05-01
MTR Solution Sales Professional - JANUARY 2022 - Credential ID :81155
- Logitech Rally Specialist - JUNE 2022
DTEN Thrive Sales Training - JUNE 2024
Languages
English
Hindi
Tamil
Personal Information
- Age: 39
- Marital Status: Single
- Current CTC : 13.02 L Per Annum
- Expected CTC : Best as per Industry Standards , Available to discuss.
- Location : Mumbai, MH . | Preferred Location : Open to relocate subject to discussion.
Websites, Portfolios and Profiles
linkedin.com/in/2005prasanna
Hobbies and interests
- Playing Sports - Indoor & Outdoor
- Cricket.
- Chess
- Reading Books
Timeline
Regional Lead ( Head) - West
EP Tec Solutions Pte. Ltd.
11.2024 - Current
Business Development Manager
Shree Info Systems Solutions Pvt. Ltd.
11.2020 - 07.2024
Area Sales Manager
Ceeco Technologies Pvt. Ltd.
06.2018 - 10.2020
Business Development Manager
Substance Infotech Solutions Pvt. Ltd.
09.2016 - 05.2018
Business Development Executive
Shivaami Cloud Services Pvt. Ltd.
08.2015 - 08.2016
Technical Sales Engineer
AmbiSure Technologies Pvt. Ltd.
11.2014 - 09.2015
System Administrator
Allied Digital Services Ltd
04.2010 - 11.2014
Data Center Engineer
3I Infotech Limited
07.2006 - 04.2010
Bachelor of Arts - Psychology & Economics
Mumbai University