Summary
Overview
Work History
Education
Skills
Personal Information
It Literacy
Timeline
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Prasanna Kumar

Prasanna Kumar

Bengaluru

Summary

Offering a distinguished exposure of 12+ years in designing & implementing Human Resources programs & policies, CLRA, including Talent acquisition, Compensation benefits, Employee relations, keen analysis & team approach to implement best practices & processes.

Overview

13
13
years of professional experience

Work History

Assistant Manager - HR & Recruitment

dnata International, Emirates Group
Bangalore
11.2024 - Current
  • Lead end-to-end recruitment for both onsite and in-house roles, overseeing full-cycle of bulk hiring for major aviation clients such as Etihad Airways, Qantas, and dnata Corporate Travel, ensuring timely acquisition of top talent.
  • Ensure full compliance with labour laws and the CLRA Act.
  • Obtain and renew the Contract Labour License (Form VI) from the labour department.
  • Ensure the license matches the correct number of workers and work duration.
  • Display the license and notice showing working hours and wages at the work site.
  • Ensure registration under EPF, ESI, Professional Tax, etc.
  • File periodic returns as required by the law (e.g., Form XXV - Annual Return).
  • Drive strategic talent acquisition initiatives for special projects including US Catering and Dubai Holdings & Entertainment (DHE), aligning hiring strategies with business objectives.
  • Manage high-volume recruitment for the Etihad Airways Contact Center, maintaining staffing levels to meet service excellence targets.
  • Oversee onboarding and deployment of contract employees across multiple project sites, ensuring compliance with client and legal requirements.
  • Conduct structured onboarding programs, including orientation, policy training, and cultural integration support for new hires.
  • Support day-to-day HR operations, including employee relations, training & development, and policy implementation.
  • Handle monthly payroll processing, ensuring accuracy and compliance with statutory and company policies.
  • Ensure statutory compliance across labor laws and regulations by coordinating with legal, payroll, and audit teams.
  • Manage and resolve employee grievances, conduct disciplinary actions, and foster a positive work environment that supports employee well-being and performance.
  • Facilitate smooth exit processes including documentation, final settlement coordination, and exit interviews to improve retention insights.
  • Organize and manage employee engagement programs, such as feedback & survey sessions, and lead Recognition & Reward (R&R) initiatives to boost morale and motivation.
  • Collaborate with business leaders for manpower planning and forecasting, ensuring workforce readiness and operational continuity.

HR Manager

Nalashaa IT Solutions
Bangalore
06.2024 - 11.2024
  • Led the end-to-end HR function, overseeing the full employee lifecycle including recruitment, onboarding, engagement, performance management, and exit processes.
  • Partnered closely with onshore leadership teams to align HR strategies with business goals, providing consultative support across key functions.
  • Designed and rolled out compensation programs in line with organizational strategy, ensuring compliance with internal policies and legislative requirements.
  • Revamped the compensation and benefits structure, bringing it in line with market standards and legal regulations.
  • Launched the company's first employee referral bonus program, significantly reducing recruitment costs and improving talent acquisition efficiency.
  • Communicated and reinforced HR policies, procedures, and standards across teams, ensuring consistency and clarity in implementation.

HR Manager

Infosync
Hyderabad
07.2022 - 04.2024
  • Served as a strategic HR Business Partner (HRBP), delivering end-to-end HR support to business heads and U.S. onshore leadership across critical functions.
  • Managed monthly payroll processing for 300+ employees at the Hyderabad center, ensuring accuracy, statutory compliance, and timely disbursement.
  • Recruitment & Deployment of Contract Labour, recruited contract workers based on required skills and qualifications. Issuance of Appointment Letters or Employment Cards (Form XIV) to all workers. Maintained adequate workforce strength as per the contract. Disbursement of wages before the 7th of each month (or as per applicable law). Ensure payment of Minimum Wages as per applicable state government notifications. Issuance of wage slips (Form XIX) and maintained wage register (Form XVII).
  • Record Maintenance & Documentation, maintained all mandatory registers and records. Muster Roll (Form XVI), Wage Register (Form XVII), Register of Deductions (Form XX), Register of Fines (Form XXI), Register of Overtime (Form XXIII), Copy of license and contract agreement, PF and ESI payment challans.
  • Spearheaded the implementation of a Performance Management System, working closely with the U.S. leadership to align performance processes globally.
  • Designed and introduced HR policies specific to the Hyderabad operation, balancing local labor compliance with global HR standards.
  • Led key HR functions including performance management, employee relations, workforce planning, and employee engagement initiatives.
  • Acted as a vital communication link between onshore leaders and employees, promoting transparency and effectively resolving employee concerns and HR issues.
  • Drove initiatives to foster a high-performance culture, including the development and rollout of enhanced onboarding processes, engagement strategies, and performance frameworks to support business growth in a dynamic startup environment.

Deputy Manager - HR

The Oberoi Flight & Airport Services
Mumbai
07.2020 - 04.2022
  • Managed the entire HR function for the Mumbai unit, covering the full employee life cycle, from recruitment and onboarding to performance appraisal and offboarding.
  • Led end-to-end recruitment across all levels, ensuring timely staffing and alignment with operational needs.
  • Handled the registration of establishment as Principal Employer (Form I).
  • Oversaw the hiring and deployment of contract workers according to site/project needs. Maintained deployment rosters, duty allocation, and workforce planning.
  • Worker Grievance Redressal & Disciplinary Management, Created a mechanism for handling grievances of contract workers. Managed 250+ Contract labours at unit and Mumbai airport.
  • Served as a trusted advisor to business managers on performance management, employee relations, and talent development, and conducted proactive team-building and development strategies to enhance workforce productivity.
  • Conducted monthly Town Hall meetings, driving transparent communication and employee engagement within the unit.
  • Designed and implemented performance appraisal frameworks, including KRA-based evaluations, promotion fitment calculations, and development plans.
  • Administered salary processing through SAP HCM, ensuring accurate updates and maintenance of HR data.
  • Ensured compliance with statutory obligations: managed payments and filings for PF, ESIC, bonus returns, labour welfare funds, POSH, and employment exchange returns, including Form 11 and annual/half-yearly returns.
  • Handled employee grievances and retention, leveraging effective counselling and support processes.
  • Coordinated with internal and statutory auditors to ensure timely and smooth audit completion.
  • Developed and delivered training and induction plans for new employees and coordinated skill-building initiatives in partnership with the Training Manager.
  • Successfully organized Apprenticeship Training under the Apprentice Act, 1961, ensuring compliance and structured skill development.
  • Managed wage settlements, salary revisions, promotions, increments, and personnel policy updates, including execution of Long Service Awards.
  • Acted as Management Representative in handling industrial relations (IR) matters, including participation in court cases, domestic enquiries, and effective union handling.
  • Maintained strong relationships with government bodies, public stakeholders, and union representatives, ensuring harmonious labor relations.

Assistant Manager - HR (South India)

dnata International Pvt Ltd (Emirates Group)
Bangalore
03.2017 - 07.2020
  • Provided comprehensive HR support across South India, covering key areas including employee relations, recruitment, onboarding, training, and staff development.
  • Oversaw contractor compliance with the Contract Labour (Regulation and Abolition) Act, including verification of valid licenses, registration of the establishment, and adherence to PF, ESI, and minimum wage regulations.
  • Managed third-party contractor onboarding and performance, reviewed legal documentation, and conducted regular internal audits to ensure vendor compliance with labour laws and organizational policies.
  • Delivered strategic HR solutions in talent planning, performance management, compensation planning, investigations, and policy administration.
  • Managed employee relations and performance issues, offering resolution strategies aligned with organizational culture and compliance.
  • Drove pay-for-performance initiatives, salary planning, promotions, and workforce/resource planning in coordination with leadership.
  • Organized and conducted campus recruitment drives and job fairs, building a strong early-career talent pipeline.
  • Acted as a consultant to senior leadership on organizational effectiveness, team morale, retention, and workforce engagement.
  • Managed monthly payroll inputs, and coordinated with finance teams to ensure accurate salary processing.
  • Ensured statutory compliance across Karnataka, Tamil Nadu, and Telangana, including liaison with relevant government authorities.
  • Maintained HR records and employee data in the HRMS tool, ensuring data accuracy and timely updates.
  • Oversaw PF, ESIC, bonus, labour welfare fund payments and filings, including annual labour returns and ESIC half-yearly filings for the region.
  • Facilitated the design and implementation of the performance appraisal system, ensuring consistency and alignment with business goals.

HR Executive

Intercontinental Hotels Group
Bangalore
05.2012 - 01.2017
  • Managed end-to-end recruitment of staff and workers through various sourcing channels, ensuring timely fulfillment of manpower requirements.
  • Delivered comprehensive induction programs for new joiners and contributed to the formulation of HR policies and pay structures.
  • Coordinated and supported the Annual Performance Appraisal process, including review scheduling, feedback collection, and documentation.
  • Prepared and submitted regular manpower, salary, and wages reports to the General Manager for review and planning.
  • Handled payroll processing using the IDS tool, ensuring accuracy, compliance, and timely salary disbursements.
  • Responsible for grievance handling and implementation of disciplinary actions, fostering a positive work environment and adherence to policies.
  • Assisted in the preparation of the annual administrative budget, monitoring HR-related expenditures and optimizing cost controls.
  • Administered employee insurance, ESIC, and PF processes, ensuring statutory compliance and timely filings.

Education

Master of Business Administration (MBA) - Human Resource

International School of Business & Research
Bangalore

Bachelor of Science (BSC) - Information Technology

Valluvar college of Science Management

Skills

  • Manpower Planning & Talent Acquisition
  • Employee Grievance Handling
  • Performance Management
  • Compensation & Benefits
  • Employee Engagement
  • Statutory Compliance
  • Payroll Management
  • Employee onboarding
  • Labor law compliance
  • Performance management
  • Talent acquisition
  • Payroll administration
  • HR strategy alignment
  • Employee engagement
  • Policy implementation
  • Conflict resolution
  • Change management
  • Labor relations
  • Employee retention
  • Employee relations
  • HRIS software
  • Diversity promotion
  • Succession planning
  • Recruitment and staffing
  • Onboarding and orientation
  • Training programs
  • Background checks
  • Employment law compliance
  • Interviewing techniques
  • Health benefits
  • Salary administration
  • HR policies and procedures
  • Diversity and inclusion
  • Organizational development

Personal Information

  • Date of Birth: 07/09/89
  • Marital Status: Single

It Literacy

  • MS Word
  • MS Excel
  • MS Power Point
  • SAP HCM
  • SAP SUCCESS FACTOR
  • IDS
  • SAGE POCKET
  • WINHMS
  • EFPM
  • HRMS
  • ADP
  • LKG

Timeline

Assistant Manager - HR & Recruitment

dnata International, Emirates Group
11.2024 - Current

HR Manager

Nalashaa IT Solutions
06.2024 - 11.2024

HR Manager

Infosync
07.2022 - 04.2024

Deputy Manager - HR

The Oberoi Flight & Airport Services
07.2020 - 04.2022

Assistant Manager - HR (South India)

dnata International Pvt Ltd (Emirates Group)
03.2017 - 07.2020

HR Executive

Intercontinental Hotels Group
05.2012 - 01.2017

Master of Business Administration (MBA) - Human Resource

International School of Business & Research

Bachelor of Science (BSC) - Information Technology

Valluvar college of Science Management

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Prasanna Kumar