PRASANNA KUMAR K
Thiruvallur
Summary
To leverage my strong foundation in networking and programming, along with hands-on experience as a Network Operation Engineer and Python Developer, to contribute to the growth of an innovative organization while enhancing my technical expertise and problem-solving skills in the field of telecom and network operations.
Overview
2
2
Languages
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Network Engineer (Noc Operations- NBN Australia)
Tata communications Transformation Services
Chennai
2026.06 - Current
- Performed first-level troubleshooting for access and transport network components including DSLAMs, OLTs, and DWDM systems, maintaining 99.9% uptime SLA compliance
- Executed standard operating procedures (SOPs) for alarm correlation, prioritization,and escalation protocols in 24x7 NOC environment
- Managed incident lifecycle using ServiceNow and Remedy ticketing systems, maintaining accurate fault logs, documentation, and closure compliance
- Contributed to continuous service improvement by conducting root cause analysis of repeated issues and recommending preventive actions
- Monitored and analyzed network alarms and events from Nokia and Cisco routers in production environment, ensuring rapid identification and response to critical network faults
Network Operation Engineer
Bharti Airtel Private Limited (Payroll: Indovision Services Private Limited)
Chennai
2024.12 - Current
- Serving as a dedicated NOC Engineer with a strong foundation in troubleshooting and provisioning.
- Gained 1.5 Years of hands-on experience in Alarm Monitoring, Troubleshooting, Provisioning, Migration, and Parallel Blocking in SDH networks.
- Involved in proactive monitoring and resolving network alarms to ensure optimal network uptime and performance.
- Performed network provisioning activities and coordinated smooth migrations while minimizing service interruptions.
Trainee – Python Developer
Promantus India Private Limited
Chennai
2022.10 - 2023.04
- Completed six-month training as a Python Developer, gaining hands-on experience in developing and testing applications.
- Worked on building and maintaining Python-based solutions with a focus on code quality and reusability.
- Developed web interfaces using HTML, CSS, and JavaScript to support front-end functionality.
- Practiced writing and executing test cases to ensure application stability and performance.
Education
B.E - EEE
Sri Venkateswara College of Engineering and Technology.
Thiruavallur 2018.09 - 2022.07
HSC - Maths,Computer Science
SHREE NIKETAN MATRIC HR SEC SCHOOL.
Thiruvallur 2017.06 - 2018.04
SSLC -
SRI VENKATESHWARA MATRIC HR SEC SCHOOL.
Tiruvallur 2015.06 - 2016.05
Skills
- Programming: Strong knowledge of Python,Python frameworks, and experience writing test cases
- Web Technologies: Good knowledge of HTML, CSS, and JavaScript
- Networking: OSI layers, MPLS, and understanding of the evolution of 1G, 2G, 3G, 4G, and 5G networks
- CCNA: OSPF, Border Gateway Protocol, VLAN, STP, VTP
LANGUAGES
ENGLISH - Fluent, TAMIL - Native, Hindi - Understanding
PROJECTS
Smart Solar Agriculture Grass Cutting Robot., Language - C++.
Languages
English
Advanced
C1
Tamil
Beginner
A1
CORE COMPETENCIES
Incident Management: Ticket Management (ServiceNow, Remedy), Alarm Analysis, Fault Correlation, Escalation Procedures, SLA/KPI Management, Change Management
Ticketing and Operational tools: Service Now, Remedy, Services, Optima Site manager, SNIM(Service Impact Assessment Tool)
Monitoring and Management: Network Management System(NMS), Netcool, Incident Management, Alcatel TNMS, AMS(OLT/DSLAM), Electronic Components of Isreal(ECI)
Networking Technologies:Routing Protocols (OSPF, BGP, EIGRP, RIP), Switching Technologies (VLANs, STP, EtherChannel, VTP), DWDM Technology, SDH Networks, Optical Networks (OLT-GPON, DSLAM, HFC)
Soft Skills: 24x7 NOC Operations, SLA/KPI Management, Root cause analysis, Documentation, Cross-team coordination, Critical incident handling, ISP network Operations
Timeline
Network Engineer (Noc Operations- NBN Australia)
Tata communications Transformation Services
2026.06 - Current
Network Operation Engineer
Bharti Airtel Private Limited (Payroll: Indovision Services Private Limited)
2024.12 - Current
Trainee – Python Developer
Promantus India Private Limited
2022.10 - 2023.04
B.E - EEE
Sri Venkateswara College of Engineering and Technology.
2018.09 - 2022.07
HSC - Maths,Computer Science
SHREE NIKETAN MATRIC HR SEC SCHOOL.
2017.06 - 2018.04
SSLC -
SRI VENKATESHWARA MATRIC HR SEC SCHOOL.
2015.06 - 2016.05