PRASANNA SELVARAJ

• Supervising multiple warehouse staff and daily activities

• Headcount and Infrastructure planning.

• Mentoring Cluster Managers and TLs.

• Liaising with multiple teams, such as Finance & Customer Service, and HO for smooth operations.

• Working as a part of project teams to plan and implement new initiatives at Delivery Center.

• Maintaining records, reporting relevant information, and preparing any necessary documentation

Managing profit and loss for hubs and branches, and accountable for the same.

• Maintained accurate records for operations, inventory, income and expenses.

• Recruited and trained 15+ new hires.

• Managed financial functions such as operations budgeting, accounts payable and accounts receivable.

• Created work schedules and assigned employees shifts to cover company operations and fulfil clients' needs.

Responsible for overall last-mile operations.

• Lead a team of 200+ employees including Supervisors, Leads, DAs & VAs

• Lead and develop a team of Delivery Associates for Amazon

• Handling Business Partner Vehicle Utilisation rate, Costing & Payout process

• Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality

• Trained the Delivery Associates for best customer service and on time delivery

• Planning of vehicles on day to day basis for transportation and coordinating with Drivers

• Handling Over all Logistic operations such as First Mile, Middle Mile & Last Mile Operations in different Geographical areas

• Managing Profit & Loss for Hub & Branches and accountable for the same

• Problem Solving for any exceptional cases in Logistic operations

• Ensuring all operation parameters were met with smooth process flow

• Managing & Analyzing Operations Metrics performance & providing suggestions for further improvement

• Strategic Planning & Execution of inbound, Outbound operations without any non-compliance

Coordinating with Accounts team & resolving it smoothly without any Customer Claim/Debit

• Newly started this operation in Amazon. What is it? We are doing delivery by bike. We are doing delivery by van, but we have to approach the shops in the respective area and make them deliver in that area. In that way, we have approached almost all areas in Chennai and delivered to over 300 stores.

• Experience in PowerPlant Projects, Building Projects, Bridges, and Roads
  • Contributed to the Lucknow, Chennai Metro, and Chennai ORR Projects.
  • Contributed to construction initiatives at Ramanujan IT Park and DLF Chennai.
  • One year of experience as a Site Supervisor for PULVAA under VSL INDIA (P) Ltd. • Projects include PowerPlant in Rajasthan and Balicia Tower in MRC Nagar, Chennai.

• Experience as a Site Supervisor and Draftsman (AutoCAD 3D Modeling) for M.M. Foundation in Sivagangai.