Prasannan Aysseril
Pathanamthitta
Summary
Dedicated General Manager with a proven track record in hotel operations, budget management, and guest satisfaction. Expertise in developing standard operating procedures that enhance team efficiency and streamline processes. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
27
27
years of professional experience
Work History
General Manager
Hotel KGA Elite Continental
Thiruvalla
10.2016 - 02.2025
- Oversaw daily hotel operations to ensure smooth guest experiences.
- Managed staff schedules and performance evaluations for optimal team efficiency.
- Developed and implemented standard operating procedures for hotel services.
- Coordinated marketing initiatives to enhance hotel visibility and guest engagement.
Executive Asst. Manager (F&B)
Dammam Hotels Company
Dammam
09.2007 - 08.2016
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
General Manager
Hotel Ruby Arena
Trivandrum
10.2004 - 05.2007
- Oversaw daily hotel operations to ensure smooth guest experiences.
- Managed staff schedules and performance evaluations for optimal team efficiency.
- Developed and implemented standard operating procedures for hotel services.
- Coordinated marketing initiatives to enhance hotel visibility and guest engagement.
General Manager
Hotel Sea Face
Kovalam
11.1997 - 09.2004
- Oversaw daily hotel operations to ensure smooth guest experiences.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
Education
Post Graduate Diploma in Tourism & Hotel Management - Hotel Management
University of Rajasthan
Jaipur02-1983
Bachelor of Arts - Economics
University of Kerala
Trivandrum04-1981
Skills
- Hotel operations
- Standard operating procedures
- Budget management
- Customer relationship management
- Team leadership
- Inventory management
- Staff recruitment
Timeline
General Manager
Hotel KGA Elite Continental
10.2016 - 02.2025
Executive Asst. Manager (F&B)
Dammam Hotels Company
09.2007 - 08.2016
General Manager
Hotel Ruby Arena
10.2004 - 05.2007
General Manager
Hotel Sea Face
11.1997 - 09.2004
Post Graduate Diploma in Tourism & Hotel Management - Hotel Management
University of Rajasthan
Bachelor of Arts - Economics
University of Kerala
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