Prasant Kumar Mallick

As a Fraud Risk Analyst with over 6+ years of experience in both telecom and e-commerce sectors. Expertise in handling complex fraud types including In Roamer Fraud, Out Roamer Fraud, Wangiri Fraud, Online Transaction Fraud, Sim Box Fraud, Reseller activity and Return Fraud among others. Proficient in data analytics and advanced Excel, with a strong ability to analyze patterns, identify potential risks, and develop strategies to reduce financial losses. Skilled in collaborating with cross-functional teams to enhance fraud detection systems, create and refine fraud prevention rules, and generate insightful management reports. Adept at communicating with stakeholders at all levels and mentoring junior team members. Highly committed to maintaining the integrity of organizational processes while continuously learning and adapting to evolving fraud trends.

• Analysis of the issues and concerns raised by end users.
• Proactively assist in the oversight of a proactive Fraud Risk Management Program using data extraction, data analytics, and management reporting.
• Analysis activity to detect and prevent fraudulent activity based on reports, alerts and linked blocked accounts.
• Prepare daily management reports of all activities, including averted and sustained losses, and recovered assets belonging to the firm.
• Deduct revenue leakage with respect to policy abuses.
• Follow policies and procedures, complete tasks correctly on time, and support the company’s goals and values.
• Knowledge Transfer, mentor peer resources.

• Root Cause Analysis (RCA): Ability to perform detailed investigations and identify the root causes of fraud incidents, implementing corrective actions to prevent recurrence.
• Process Optimization: Experience in reviewing fraud-related processes, identifying inefficiencies, and suggesting improvements to enhance accuracy and efficiency.
• Mentorship & Training: Experience in mentoring junior resources, conducting knowledge transfers, and providing guidance to new team members.

• Star Award: Appreciation from Vodafone.
• Best Performer Award: Recognized for exceptional performance during the Big Billion Day at Flipkart Pvt. Ltd

• English
• Hindi