PRASANTA GORAIN
Sales Manager & Relationship Officer
Purulia
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 10 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
13
years of professional experience
1
1
Language
Work History
Relationship Officer(Executive)
Bandhan Bank Pvt. Ltd.
Purulia
09.2023 - Current
- • Engaged local business owners and establishments to introduce and promote financial services, fostering strong client relationships through effective communication.
Sales Manager (Executive)
Cholamandalam Investment & Finace Company Limited
Purulia
06.2023 - 09.2023
- • Spearheaded a top-performing sales team to achieve record-breaking sales figures, fostering a culture of success and goal attainment.
Sales Manager (Executive)
Veritas Finance Pvt. Ltd.
Purulia
06.2021 - 06.2023
- • Spearheaded team management initiatives to optimize sales force productivity.
- • Expedited loan sanction processes, enhancing customer satisfaction and financial throughput
- • Implemented effective EMI collection strategies to maintain account health and reduce delinquencies.
- • Conducted comprehensive training programs to elevate sales team competencies and performance.
Customer Service Representative
Village Financial Services Pvt. Ltd.
Purulia
07.2011 - 01.2021
- Spearheaded loan sanctioning for women's groups, enhancing financial inclusion and empowerment.
- • Streamlined EMI collection processes, ensuring timely repayments and customer satisfaction.
- • Prepared essential documentation with precision, supporting efficient loan administration.
- • Conducted daily and weekly reporting, providing insightful data for strategic decision- making.
Education
10+2 -
WBCHSE
PURULIA 04.2001 -
10TH -
WBBSE
PURULIA 04.2001 -
Skills
Marketing knowledge
Requirements Determination
Relationship Management
Banking
Customer Service
Relationship building and management
Client Engagement
Sales Reporting
Loans
Credit History Review
Financial Services
Sales expertise
Team Leadership
Cash Handling
Client Relations
Leads Prospecting
Effective Communication
Timeline
Relationship Officer(Executive)
Bandhan Bank Pvt. Ltd.
09.2023 - Current
Sales Manager (Executive)
Cholamandalam Investment & Finace Company Limited
06.2023 - 09.2023
Sales Manager (Executive)
Veritas Finance Pvt. Ltd.
06.2021 - 06.2023
Customer Service Representative
Village Financial Services Pvt. Ltd.
07.2011 - 01.2021
10+2 -
WBCHSE
04.2001 -
10TH -
WBBSE
04.2001 -