Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
StoreManager

PRASANTA KUMAR PRADHAN

Bhubaneswar

Summary

Seeking a Leadership Position and Challenging opportunity in Logistics, Supply Chain Management, Retail, FMCG and Warehouse where my versatile skills, education and experiences are best utilized for an organizational as well as my personal growth. Diligent with solid background in managing operational workflows and ensuring seamless business processes. Successfully optimized cost control measures and streamlined reporting systems to enhance efficiency. Demonstrated expertise in financial analysis and process improvement. Professional with solid background in operations management and financial oversight, equipped to drive efficiency and effectiveness. Skilled in process optimization, budget management, and data analysis. Strong focus on team collaboration, adaptability, and achieving impactful results. Known for reliability, strategic thinking, and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Store Manager

Blinkit
03.2025 - Current
  • - Managing end-to-end store operations for Blinkit, ensuring smooth execution of daily activities across 5 stores in the Bhubaneswar cluster.
  • - Monitoring and driving Operations KRA (Key Result Areas) to achieve targets in productivity, PPI, TFR, and QNG metrics.
  • - Conducting regular audits of stores to ensure compliance with company SOPs, quality standards, and operational excellence.
  • - Tracking and analyzing complaint metrics to identify root causes, reduce fake complaints, and improve customer satisfaction.
  • - Implementing process improvements that enhanced efficiency, reduced operational errors, and improved customer experience.
  • - Coordinating with delivery partners, store teams, and cluster managers for seamless operations.
  • - Handling training & development of new employees to improve PPI and overall performance.
  • - Managing inventory, putaway, returns, and product quality checks to minimize losses and damages.
  • - Leading cross-functional coordination with supply chain, vendor management, and quality teams.
  • - Preparing and presenting daily/weekly performance reports on store audit metrics, complaints, and operational KPIs.

Operation Controller

Big Basket
10.2022 - 03.2025
  • - Hub Operation of Biker & Van.
  • - Manpower Management of 150 Associates (Inhouse & Delivery).
  • - Inbound and Outbound operations.
  • - Inventory Control, Shrink & Stock Control.
  • - Revenue Analysis, Sales Collection, Petty Cash Management (Reimbursement Approvals).
  • - Project Initiations, Innovations to Improve Efficiency.
  • - Cost Management and Kaizen for Cost Reduction.

Team Leader

Instakart Services Pvt. Ltd
06.2018 - 09.2022
  • - Manpower Management of 70 MH and DE in Lastmile Hub and 100 Associates in Warehouse.
  • - Managed Micro DC and trans-shipment from Warehouse to 20 Last mile hubs.
  • - Provided SOP Training to all HIH Team leaders.
  • - Oversaw Lastmile & Firstmile operations, Inbound and Outbound logistics.
  • - Vehicle & Vendor management, Lead Generation, and ensuring process adherence (100%).
  • - Customer Service & Complaint Resolution.
  • - Streamlined operations by identifying inefficiencies and implementing process improvements.
  • - Optimized supply chain processes, reducing lead times and increasing customer satisfaction.
  • - Negotiated contracts with suppliers, achieving favorable terms and enhancing profitability.

Education

BSE -

Saraswati Shishu Vidya Mandir

CHSE -

Acharya Harihar Mahavidyalaya

B Com -

Radha Gobind University

Skills

  • Revenue Growth and Profitability
  • Time Management
  • Strong work ethic
  • Organized Working
  • Customer Focus
  • Result & Achievement Orientation
  • Bias for Action & Speed
  • Third Party Management
  • Enthusiasm & Initiative
  • Cluster Handling (Multi-store Management)
  • Audit & Compliance
  • Inventory & Supply Chain Coordination
  • Employee Training & Development
  • Data Analysis & Reporting
  • Team Leadership & Stakeholder Management
  • Shrink & Stock Control
  • Cost Management and Kaizen for Cost Reduce

Languages

Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Odia
Bilingual or Proficient (C2)

Awards

- PARAMOUNT ACHIEVEMENT AWARD for consistently getting the Best Hub for 3 months in East India in Big Basket., - Excellence Certificate in Every BBD.

Timeline

Store Manager

Blinkit
03.2025 - Current

Operation Controller

Big Basket
10.2022 - 03.2025

Team Leader

Instakart Services Pvt. Ltd
06.2018 - 09.2022

BSE -

Saraswati Shishu Vidya Mandir

CHSE -

Acharya Harihar Mahavidyalaya

B Com -

Radha Gobind University

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