PRASANTA KUNDU
Pune
Summary
Objective
Dedicated, resourceful, and innovative Professional with extensive experience in IT, Telecom and Enterprise. Can be headhunted for spearheading the efforts across reputed IT industry/Startups as a Sr. Professional – Business Consulting, Product design, development and innovation leveraging Data Science & AI, to achieve management vision & goals within the organization in a planned/stipulated time frame. Assured to make an organization a benchmark at a global level by improving the process & system by capitalizing on my academic qualification & practical experience in best possible way.
PROFESSIONAL SYNOPSIS
• Over 30 years of total experience with 22 years of experience in IT and Telecom, and 8.5 years of Research & Development experience in Electronic system design and analysis
• Technically accomplished professional with experience across Data Science and AI, Business Process Management, Project Management, Product Development, Client Relationship Management and Business Consulting
• Industry thought leader in crafting new ideas and solving complex business problems with proven track record.
• More than 5 years of experience in Data Analytics using advanced Excel/Python/R and recommending use case solutions
• Designed and developed various ML/DL models namely PII Redaction, Recommendation engine, Unsupervised Predictive maintenance, Sales forecasting, Ground water quality prediction, Text Classification using TF-IDF/Gensim, Language Translation using XLM-RoBERTA, Image classification using VggNet19, Resnet50V2, Conversational AI Chatbot using Rasa.
• Drives internal business process improvement through cost saving and operational excellence using advanced technology intervention and process automation
• Actively contributing to User Story creation in Gherkin language, business process automation and UAT for the development of #NewAgeDelivery Platform being rolled out to delivery users across the organization
• Responsible for managing a large team engaged in designing and delivering various L2C, T2R and P&B Demand/ User Stories spreading across multiple releases for product portfolio for Tier 1 Telecom company in Europe
• Coach, mentor and speaker in various industry forums and conferences
• Current research area of interest includes Generative AI and Large Language Model (LLM)
Overview
32
32
years of professional experience
4
4
Certificates
12
12
years of post-secondary education
Work History
AI Architect
AI Freelancing Community (Non-profit), Founder
Pune
02.2020 - Current
- Driving multiple initiatives as a community (over 30 members) on building solutions around real-life use cases by leveraging Artificial Intelligence and Data Science
- Designed and developed various ML/DL models using Scikit-learn, TensorFlow, OpenCV, built a data pipeline and deployment. Notable projects include PII Redaction, Recommendation engine, Unsupervised Predictive maintenance, Sales forecasting, Ground water quality prediction, Text Classification using TF-IDF/Gensim, Language Translation using XLM-RoBERTA, Image classification using VggNet19, Resnet50V2, Conversational AI Chatbot using Rasa etc.
- Hands-on experience in working with geo spatial data analysis and visualization and mapbox Geocoding API
- Teaching python and machine learning courses, mentoring and coaching Data Science aspirants to fulfill their career need through upskilling initiatives.
- Working as a freelancer, actively involved in delivering assignments in the area of Data Science and AI and serving the clients across the globe
- Responsible for developing deep tech solutions as part of Algo Coding Experts Team as a remote worker
Senior Business Consultant
Tech Mahindra Limited
Pune
01.2001 - 02.2020
- As a Business Analyst as part of NewAgeDelivery programme, was responsible for successfully executing BDD tests for User Stories in Cucumber, demonstrating the PoC on ProcessMaker integration with WebApp, preparing User Stories in Gherkin language, creation of Product backlog in Aha,developed E2E NAD process flows (Level 1 to Level 4) in LucidChart, Test case execution for UAT, collaboration with stakeholders and Partners so to meet business goal and objectives
- As part of Transport Cost Optimization, worked as a LSS SPOC and driving process improvement for transport operation at Pune location and identified potential cost saving of around INR 15 lacs (annualized)
- As part of MDM programme, successfully conducted Project Master data improvement feasibility study, published Project creation procedures and project/program closure procedures, engaged stakeholders to defined Customer Master Creation and Modify processes, Customer Group id and vertical creation processes and identified opportunities for process improvement
- As part of DSO programme, actively involved in analyzing data and root causes for unbilled debt, invoice generation and submission activities, credit note registers and closely working with Finance to suggest potential process improvement opportunities
- Implemented Organization Design (OD) Change process in PACE and published the process document on BMS. Closely worked with CIO team in the implementation of CR for process rollout and conducted process trainings for operations.
- Developed Customer record creation and change process improvement and published the process document on BMS. Prepared BRD document for customer creation process and successfully raised a CR in the system.
- As a Process lead, was responsible for designing and delivering High level and Low level processes for various Openreach demands spreading across EMP Releases, namely R1300 to R2900. Some of the key Programmes worth mentioning are Autofix Process Transformation, , SBS (Service Based Solutions), Visit Reductions, Strategic Number Porting, Strategic Address Matching, Network Investment, Multiple MPF, Cross-product Migration, Flexi Cease, Complex Transformations, Seamless Desktop Service, Finance/ Revenue Assurance
- Responsible for designing and delivering End-to-end designs for various WBC-FTTC business scenarios namely, Manual Test & Diagnostics FTTC, Manual Amend of EUAC FTTC Provide, SQ Rework for Portal & B2B, FTTC Structured Questions Improvement for B2B, and producing static & dynamic diagrams using MS Word & Excel
- Responsible for developing and delivering High level process design templates for CPD L2C and T2R depicting the key interactions with Customer and Supplier (e.g., Openreach) as well as the various customer touchpoints and generic exceptions
- Responsible for delivering High level process designs for L2C scenarios (Provide, Cease, Modify) that are impacted by AMDF to support PSTN and ISDN2e (WLR3, WLR2 & BTR Classic), and MPF products, and T2R scenarios (New Fault Report) for PSTN and ISDN2e (WLR3, WLR2 & BTR Classic)
- Responsible for conducting extensive Data Conversion Testing on ExPERT (Exchange Planning, Evaluation and Recording Tool) System and prepared a Test Error Log for taking corrective measures
- As a Software Engineer, implemented prototypes of various algorithms namely Detection of Target centroid for tracking single target, Kalman filter for Target tracking etc. in VC++ and DSP MATLAB Toolkit.
Senior Research Fellow
Institute Of Armament Technology (Presently DIAT)
Pune
03.1995 - 12.2000
- Worked on DRDO sponsored project titled "All-solid-state Laser Diode-pumped pulsed Nd:YAG Laser for defense applications"
- Successfully designed and fabricated all-solid-state laser system within the scheduled time
- Awarded Doctor of Philosophy (Physics) by University of Pune in June 2002 for thesis work entitled “Design and analysis of diode laser-pumped Nd:YAG Laser”
- Published around 15 technical papers in Journals and Conference Proceedings of National and International repute
Scientist Fellow
Central Electronics Engineering Research Institute, CEERI
Pilani
12.1993 - 03.1995
- Worked on a CSIR sponsored project titled "Integrated PC-based Monitoring and Control system for Tea industry
- Developed modeling of the withering trough based on mass transfer for estimating the rate of loss of moisture content in terms of RH% by soft-sensing technique using C++
- Designed capacitance-based low cost moisture meter, which works on measurement of impedance by switching at two different frequencies and having direct readout of both capacitance and moisture content
Project Assistant
University College Of Science And Technology, CU
Kolkata
01.1992 - 07.1993
- Worked on a research Project titled "Erbium-doped Fiber Amplifier" and developed a novel solution.
- Published a technical paper to a National Conference on Fiber-optic sensors, communication and networking held at IIT Kanpur
Education
Ph.D. - Physics
University of Pune
Department Of Applied Physics, IAT 01.1996 - 06.2002
Master of Science - Applied Physics
Calcutta University
Kolkata, India 08.1989 - 12.1991
Bachelor of Science - Physics
Calcutta University
Kolkata, India 10.1985 - 10.1988
Skills
BUSINESS ANALYSIS, PROCESS DESIGN, MODELING & SIMULATION
undefinedAccomplishments
- ITIL V2 Foundation and certified
- ARIS accreditation of Foundation Level 3 (F3) certified
- Achieved prestigious Blue Ribbon award in recognition towards contribution to BT Challenge Cup project entitled “Improvement of RFT in T2R Copper” in 2015
- Won first prize in recognition to the best innovative idea tiled “Early warning for traffic congestion as mobile VAS” in 2013 and third prize for the innovative idea titled “Predictability of diseases through Big Data and Analytics” under Digital Ideation Challenge in 2015
- Won Runners-up prizes in recognition to the best innovative idea tiled “Network DevOps for SDN and NFV” in MI16, “Collaborate2Communicate” in DigitAll 2016 and "Deep Instinct" under the theme 'Deep Learning in Cyber Security' in MI18 contests respectively
- Published whitepapers titled “Dynamic Case Management – Taking BPM to the next level” and “Recent trends in Big Data and it’s impact on Telcos” in TechM KM) portal
- Awarded the “Best Team” in 2007 and 2011 at TechM
- Trained 500+ associates across TechM on Business Process Framework and Telecom Frameworx
Certification
Data Science (6 month certification programme) certified from UpX Academy in 2017-18
Additional Information
PERSONAL DETAILS
- Passport No: N1620238
- Residential Address : Flat A-504, Kapil Woodrow Estate 58/3/1, Azad Nagar, Wanowrie Pune 411 022 Maharashtra INDIA
Timeline
AI Architect
AI Freelancing Community (Non-profit), Founder
02.2020 - Current
Artificial Intelligence (6 month certification programme) certified from UpX Academy in 2019
03-2019
Data Science (6 month certification programme) certified from UpX Academy in 2017-18
07-2017
AI101, Digital 301, NAD 101 (TechM internal certification) certified
04-2016
Six Sigma Black Belt certified
09-2015
Senior Business Consultant
Tech Mahindra Limited
01.2001 - 02.2020
Ph.D. - Physics
University of Pune
01.1996 - 06.2002
Senior Research Fellow
Institute Of Armament Technology (Presently DIAT)
03.1995 - 12.2000
Scientist Fellow
Central Electronics Engineering Research Institute, CEERI
12.1993 - 03.1995
Project Assistant
University College Of Science And Technology, CU
01.1992 - 07.1993
Master of Science - Applied Physics
Calcutta University
08.1989 - 12.1991
Bachelor of Science - Physics
Calcutta University
10.1985 - 10.1988
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