Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Prasanth Konuri

Hyderabad

Summary

Results-driven Operations Specialist with a knack for balancing productivity and efficiency in task completion. Fair amount of experience in process optimization, project management, and supply chain coordination. Excel in teamwork, communication, and problem-solving to achieve objectives and improve operational workflows.

Overview

1
1
year of professional experience

Work History

Transport Operations Specialist

Amazon
Hyderabad
10.2023 - Current
  • Analyzed customer feedback to improve operations processes and increase customer satisfaction.
  • Provided training and guidance to staff on operational procedures, policies, and regulations.
  • Created documentation related to operational procedures such as SOPs.
  • Identified operational and performance issues and worked with managers to resolve concerns.

Education

Master of Arts - Political Science And Government

SOL, University of Delhi
New Delhi
07-2021

Bachelor of Arts - HPG

Sri Chaitanya Degree College
Hyderabad
05-2017

Intermediate - MEC

Sri Chaitanya Junior College
Hyderabad
05-2014

SSC -

QIS High School
Ongole
05-2012

Skills

  • Improvement plan knowledge
  • Fleet Management
  • Team leadership
  • Adaptability
  • Customer satisfaction
  • Mentoring
  • Timely resolution
  • Process improvement
  • Ownership

Languages

Telugu
First Language
Hindi
Intermediate (B1)
B1
English
Proficient (C2)
C2

Accomplishments

  • Best performing employee - February, 2024
  • Best performer - July, 2024
  • Coordinated with other teams to bulk resolve pending issues thereby protecting SLAs
  • Selected for SME role at my current organisation

Timeline

Transport Operations Specialist

Amazon
10.2023 - Current

Master of Arts - Political Science And Government

SOL, University of Delhi

Bachelor of Arts - HPG

Sri Chaitanya Degree College

Intermediate - MEC

Sri Chaitanya Junior College

SSC -

QIS High School

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Prasanth Konuri