Prasanth kumar
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Backend Engineer
Forge cyber security
12.2021 - 05.2024
- Actively participated in requirement gathering, SRS design and mind map creation for the development road map.
- Developed python scripts to connect with Cisco network devices using python network modules.
- Developed python scripts to get raw data in database.
- Used python pandas library for cleaning the raw data.
- Analyzed existing scripts and enhanced them for business requirements
- Modified existing software to correct errors, adapt to newly implemented hardware or upgrade interfaces.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Assessed code during testing stage to determine potential glitches and bugs.
Backend Engineer
Cisco cyber security
10.2020 - 12.2021
- Migrated legacy software to python software with minimal downtime
- Identified opportunities for process improvements to decrease in support calls.
- Integrated object-oriented design and development techniques into projects to support usability goals.
- Evaluated existing technologies for compatibility with new features or functionality changes.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
- Improved and corrected existing software and system applications.
- Documented requirements for new features based on customer feedback or market trends.
- Analyzed code and corrected errors to optimize output.
Level 1 Engineer
DCS APAC L1
05.2019 - 05.2020
- This is monitoring project for the for monitoring servers in APAC region and proactively raise
- Involved in Proactive monitoring in server alerts using the SCOM and TARDIS tool
- Assisted customers with password resets, account unlocks, and security settings adjustments.
- Escalated complex issues to senior technical staff, ensuring proper follow-through until resolved.
- Created tickets in CISM for the issues need to be addressed and actively communicated the impact of incident to active stakeholders
Education
B.Tech - EEE
ANU
GunturSkills
- Windows
- Python
- SQL
- VS code
- Bitbucket
- Jira
- Azure data factory
- Azure data bricks
- Confluence
- Freemind
- Sonarqube
- Solarwinds SNMP
- Agile methodology
Timeline
Backend Engineer
Forge cyber security
12.2021 - 05.2024
Backend Engineer
Cisco cyber security
10.2020 - 12.2021
Level 1 Engineer
DCS APAC L1
05.2019 - 05.2020
B.Tech - EEE
ANU