Summary
Overview
Work History
Education
Skills
Languages
Additional Qualifications
References
Timeline
PRASANTH KUMAR P

PRASANTH KUMAR P

Deputy Manager
Bangalore,KA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

Personal Banker

YES BANK LTD
BENGALURU
03.2023 - Current
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Identified needs of customers promptly and efficiently.
  • Help customers open and manage their bank accounts and finances.
  • Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
  • Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services.
  • Alleviated issues quickly by getting in touch with customers and explaining steps for successful resolution.
  • Identified potential fraud risks on accounts and reported suspicious activities to management.

Service Delivery Manager

INDUSIND BANK LTD
Bengaluru, Karnataka
11.2022 - 03.2023
  • Looking after client servicing at the branch lobby
  • Managing TAT for all service and operational transactions
  • Business lead generation and passing to relevant sales channel
  • Managing overall client satisfaction score card for the branch
  • Authorization and audit checks for all operation transactions
  • Onboarding new acquired clients through welcome call and audit on sales process

Senior Relationship Manager

FINCARE SMALL FINANCE BANK LTD
12.2020 - 10.2022
  • Serve a designated portfolio of accounts in the commercial banking business segment
  • Develop the portfolio by prospecting new clients, cross selling and offering suitable corporate banking services to existing customers
  • Provide guidance, coaching and support for junior teammates
  • Ensuring the highest levels of service to the High-net-worth customers

Deputy Manager

Kotak Mahindra Bank LTD
08.2019 - 03.2020
  • Achieving the business target assigned in terms of cross selling, upgrading the HNI Relationships
  • Profiling customers and provide financial products to meet customers need
  • Build a good rapport with the mapped HNI customers by providing market information

Education

M.Com -

Bharathiyar University
01.2018

B.Com with CA -

Calicut University
01.2015

Skills

  • Computer Proficiency
  • MS Excel
  • Fraud prevention
  • Portfolio assessment
  • Banking
  • Cash vault audit
  • Issues resolution
  • Customer satisfaction
  • Banking regulations
  • Client relationship management
  • Financial strategy management
  • Financial services
  • Regulatory compliance
  • Transaction processing
  • Branch operations
  • Cross-selling and upselling

Languages

  • English
  • Tamil
  • Malayalam
  • Kannada
  • Hindi

Additional Qualifications

Typewriting English (Higher)

Short Hand

Additional Specialization in Co-operation

References

References available upon request.

Timeline

Personal Banker - YES BANK LTD
03.2023 - Current
Service Delivery Manager - INDUSIND BANK LTD
11.2022 - 03.2023
Senior Relationship Manager - FINCARE SMALL FINANCE BANK LTD
12.2020 - 10.2022
Deputy Manager - Kotak Mahindra Bank LTD
08.2019 - 03.2020
Bharathiyar University - M.Com,
Calicut University - B.Com with CA,

Similar Profiles

CREATE PROFILE
PRASANTH KUMAR PDeputy Manager