Summary
Overview
Work History
Education
Skills
Timeline
Generic

Prasanth Loganathan

-
Chennai,Tamil Nadu

Summary

Reliable employee seeking IT professional position.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Hardworking and passionate.

Ready to help team achieve company goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Service Desk

APAR INNOSYS
Chennai, Tamilnadu
03.2021 - Current

Roles & Responsibly:

  • Monitoring E-surveillance 24/7 for all banks.
  • In case of theft QRT to be communicated in 30 minutes.
  • Summary of theft to be recorded and Incident raised.
  • Incidents will be raised, categorized and prioritized as per the team procedures on the theft within 24hrs via mail to the client.
  • Client communication on Portal issues are directed to the Software team.
  • Monitor service-level agreements (SLAs) and ensure that there are no breaches
  • To work in the open-source environment and understand and resolve issues.
  • Provide support to disaster recovery solutions, and have the ability to comprehend how business applications work.
  • Engaged in user support interactions via telephone, chat and email platforms
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

Skills:

  • Interpersonal Skills
  • Time Management
  • Multitasking
  • Career Development
  • Team Motivation

Achievement:

  • Best performer Award for the year 2021.

Accountant

MMB & ASSOCIATES
Chennai, Tamilnadu
09.2018 - 08.2019

Roles & Responsibility:

· Responsible for a wide variety of finance-related tasks that are primarily associated with preparing financial records

· Assist in the preparation of financial reports such as financial statements and budget performance

· Aid in the implementation of new accounting policies, standards, and guidelines

· Provide accurate, timely, and relevant recording, reporting, and analysis of financial information

· Assist with and act as the primary point-of-contact for auditor requests

· Handle sensitive information in a confidential manner

  • Evaluated and improved accuracy and completeness of financial records.
  • Gathered data on taxable income, deductibles and allowances for tax preparation.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.

INTERN, Consumer Operation

CITI BANK
Chennai, Tamilnadu
03.2015 - 08.2016

•A detail oriented professional with excellent knowledge of accounts possesses rich experience of 2 years of experience in financial planning, analysis and accounting principles GAAP.

• Admirable capacity to improve and maximize overall business and finance function integration through effective communication processes.

•Experienced in keeping the records of daily financial transactions and analyzing the financial aspects of organization.

•Innovator with creative skills and experiences to improve overall business processes.

•Generating on demand reports from CITI systems and sharing them in required format to team.

•Coordinating with internal audit team in providing Base papers and providing clarification for any discrepancies provided by them.

•Raising bills to merchants in CITI "Procurement to Pay" systems.

•Preparing DC proof reconciliation for merchant operations.

•Preparing forms and manuals for accounting and bookkeeping personnel

Key Responsibilities Handled:

•Finalize the day's balance, and prepare and print management reports

•Investigate and reconcile discrepancies when they occur

•Complete accounting function for classified transactions involving stock shares and government bond trading.

Achievements:

•Meet the deadlines of the projects.

•Make working process to new method to complete quicker.

•Reduce the maintenance cost and implement changes faster.

Education

Bachelor of Arts - Accounts & Commerce

Madras University
01.2011 - 01.2014

Skills

    Service desk team management

Helpdesk services

Exceptional customer service

Attentive service

Customer service and support

Time Management

Team Motivation

Timeline

Service Desk

APAR INNOSYS
03.2021 - Current

Accountant

MMB & ASSOCIATES
09.2018 - 08.2019

INTERN, Consumer Operation

CITI BANK
03.2015 - 08.2016

Bachelor of Arts - Accounts & Commerce

Madras University
01.2011 - 01.2014
Prasanth Loganathan-