PRASANTH NAIR

Seasoned Food & Beverage Manager with a proven ability to optimize operations, elevate customer satisfaction, and drive business growth. Expert in leading high-performing teams, implementing strategic improvements, and managing financial records to ensure seamless service and adherence to top industry standards. Experienced from 2008 to 2015 in handling various roles, including training waiter, receptionist, senior waiter, and restaurant captain.

• Identified team weaknesses and implemented corrective actions.
• Coordinated team efforts to boost productivity and enhance customer experience.
• Monitored staff performance, ensuring adherence to policies and service standards.
• Managed work schedules and assignments based on operational needs.
• Addressed customer complaints swiftly to ensure satisfaction.
• Collaborated with kitchen and front desk staff for smooth operations.
• Stayed updated on menu changes to assist with food choices.
• Trained staff on POS system for accurate transactions.
• Maintained daily records of sales and expenses, both cash and card.

I confirm that the information provided in this resume is accurate and complete to the best of my knowledge. I understand that any discrepancies may be subject to verification. 

Prasanth N