Prasanth Narayanan

• Downloading the requirements from Team Leader
• Understanding requirement from the JD
• Handling Clients from front end
• Sourcing the right candidates for the desired post from Nakuri, Monster and Times Jobs
• Sourcing the candidates in different methods (Head Hunting, Field Sourcing etc.)
• Interacting with clients & candidates developing and maintaining network of contacts to help identify and source qualified candidates
• Ensure all new joiners are done verification and issued offer letter before joining
• Preparing Offer letters and appointment letters to the new joined employees
• Effectively involved in salary negotiations & fixing of compensation
• Planning the monthly targets & Meeting the monthly targets

• Responsible for sourcing and on-boarding of Delivery Partners
• Conducting field operations in terms of activities and field sourcing at different locations of the city
• Involved in conducting staffing drives / Campus drives / Bulk hiring's
• Handling local manpower vendors
• Giving introduction about the companies for new joiners
• Act as a point of contact and build influential candidate relationships during the selection process
• Attrition control / Employee Retention / Exit Interviews.
• Negotiated client contracts and agreements to cultivate profitable business transactions.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

AREAS OF EXPOSURE / EXPERTISE

● In Licious i have handled entire Tamilnadu, Pondicherry and Kerala in end to end HR Operations.

Key Qualifications & Responsibilities :

● Effectively liaised between senior management and employees to maintain and improve company-employee relations.

● Researched, recruited, staffed, onboarded, and trained new company hires according to the needs of department managers and company budget.

● Ensured compliance of company directives, regulatory concerns, and health and safety protocols.

● Administered payroll, company benefits packages, corporate events, and team building meetings and outings.

• Maintained human resources regulatory compliance with local, state and federal laws.
• Educated employees on company policy and kept employee handbook current.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Met with employees annually for progress reviews and performance assessments.
• Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
• Provided updates on HR policy changes to employees to satisfy compliance and state laws.
• Structured compensation and benefits according to market conditions and budget demands.
• Directed hiring and onboarding programs for new employees.
• Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
• Conducted company-wide town hall meetings to convey updates.
• Directed job fairs to bring in local talent for long term and seasonal positions.
• Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
• Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
• Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
• Coordinated work activities for HR managers, specialists and recruiting agents.
• Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
• Developed succession plans and promotion paths for staff.

Policy formulation and Modulation :

Involved in formulation of new policies and procedures and modulation of the policies wherein requires changes to make healthy working environment.

Recruitment, Induction & Redeployment:

• Identify business manpower requirements through continuous interaction with various Departmental Heads.
• Develop / Implement new recruitment / selection policies as per staff projections.
• Optimize channels of recruitment, specifically recruitment database subscriptions and consultants.
• Manage the complete recruitment life cycle along with the team and sourcing partner.
• Manage the hiring process across middle & senior levels.
• Facilitate Induction and Orientation for new employees.

Salary & Payroll Functions: (Compensation & Benefits):

• Studying the market rates and offering competitive rates to attract manpower
• Salary negotiation and fitment of offered candidates
• Designed a salary structure across various positions by finding out the rates from secondary data.
• Preparing payroll inputs every month and coordinating with corporate team and payroll vendors for ensuring error free & timely salary
• Effectively manage bonus & other incentive payouts calculations for entire team.
• Leave Accounting.
• Coordinating with Insurance team for registering and claiming of medical expenses of employees.

Statutory Compliance :

• Coordinate with vendor for filling returns like monthly, Quarterly, Half yearly and Annual Based under Labour laws.
• Pertaining labour license under Catering and Shops Act.
• Handling Labour Authorities on monthly basis.

Employee Welfare & Relations :

• Act as the Counselor for Support functions through their Performance Development Plans.
• Implement Performance Management System & identify scope for enhancement.
• Initiate & drive various rewards & recognition (R&R) programs.
• Maintain a consistent communication plan on HR core activities across the organization levels.
• Conflict & grievance management for employees through effective counsel forums.
• Ensure healthy employee-management relations in the organization.

Training & Development :

• Evaluation of training needs, designing of training schedule and arrangement of training sessions
• Thorough evaluation of post training sessions
• Conduct Training Need Analysis, prepare Training Calendars & conduct Training Effectiveness Reports.

Exit & Attrition Management :

• Analyze & report data based on the exit interview feedback and suggest changes for improvement (Attrition management)
• Deep analysis of attrition which helps to design the recruitment structures and channels to increase quality hiring.
• Coordinating & conducting disciplinary proceedings and exits in line with the policies and procedures
• Responsible for Full and Final Settlement.

First mile to last mile :

• Handling employees in both first mile and last mile which is around 500+ employees across TN, KL and PY.
• Managed 2 Mother hubs in Chennai and Coimbatore they dispatching stocks to Entire Delivery Centers
• Handling the Cities 8 Cities with 19 DC in Chennai Coimbatore Pondy Trichy Madurai Palakkad Thrissur and Kochi.
• Managing 50K - 70K orders in a month
• In addition to that in charge of Health and safety of all employees by implementing the safety protocols and first aid training.

Business Partner Role :

• Analyzing the business requirements and deploying manpower of shift basis.
• Controlling absenteeism and attrition to achieve the business targets.
• Arrangements of daily wages in case of high absenteeism and sudden business increase.
• Analyzing and increasing the productivity of employees by which reducing the manpower cost.
• Taking responsibility of Manpower, overtime and staff welfare cost shouldn’t exceed CP cost of the location.
• Coordinating with 3PL vendors and EB module sources to fulfill the last mile delivery needs.
• Assessed acceptable new business risk parameters, maintaining compliant services and maximizing profit.
• Developed and implemented people management strategies, maximizing staff capabilities and competencies.
• Managed large groups of influential stakeholders effectively, enabling smooth-running project coordination and delivery.
• Created and delivered innovative, transformative business restructures, maximizing operational efficiency and financial growth.
• Delivered proactive coaching and guidance to management teams on best practice, policy and process strategy.
• Recruited high-performing, motivated teams to deliver first-class sales service for maximum profit.
• Collaborated with operational leadership teams to implement talent programes for enhanced staff development.
• Monitored sales performance against monthly targets, improving processes to meet annual financial forecasting goals.
• Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
• Delivered high level of service to customers in effort to build upon future relationships.
• Implemented company policies and legal guidelines to maintain standards and verify compliance from staff.
• Negotiated with contractors and vendors to provide cost friendly contracts.
• Directed hiring and training of new managers to drive organizational improvements.
• Established professional relationships with business partners, shareholders and authorities to develop trust, rapport and reliability.