PRASANTH PV
Associate Business Manager
Bangalore
Summary
An accomplished sales manager with success in converting leads, exceeding quotas, and maximizing revenue with proactive and ambitious strategies.
Along with 4+ years of experience in the US market providing a high level of customer service while increasing revenues. Successful at leveraging sales technologies, software, and CRM data to identify, analyze and act upon leads, opportunities, and sales funnels. Personable communicator focused on exceeding client expectations. Being a Results-focused sales leader with a solid background in B2B and B2C sales. Knowledgeable about training and mentoring employees to promote team and business success. Successful at
interviewing and securing top talent to achieve organizational targets. An early adopter of the latest industry trends and strategies, resulting in consistently fresh and creative ideas. Organized Team Leader with exceptional ability to build positive rapport, inspire trust, and guide teams toward the achievement of organizational goals. A strong facilitator adept at working cross-departmentally with co-management and top-level leadership. A true believer in Hard work, Disciple, and Self motivation.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Associate Business Manager
The Knoledge Academy
Bangalore
07.2018 - Current
- Led a team of 6
- I have trained a team of 10, led them to achieve a target set by the company and achieved highest revenue in the last 2 months
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Assisted with hiring process and training of new employees.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
Inside Sales Manager
Simplilearn
Bangalore
06.2018 - 07.2022
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Secured new accounts by strategically pursuing leads, generating over 25000 USD in revenue monthly.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
- Worked closely with other departments to promote products and marketing campaigns.
- Collaborated with internal teams and suppliers to evaluate
costs against expected market price points and set
structures to achieve profit targets
Team Leader Manager
Quanteza Capital Managers
Bangalore
10.2014 - 04.2018
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Coordinated team collaboration to share ideas and build best practices.
- Recruited and trained high-performing team members, maintaining optimized customer service.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
Escalation Specialist
Convergys
Bangalore
02.2010 - 08.2014
- Offered suggestions and alternatives to provide customers with solutions, boosting customer satisfaction.
- Monitored and analyzed customer feedback to track patterns in feedback and report areas for improvement to management.
- Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.
- Followed up on customer interactions to maintain customer communication and successfully close resolved issues.
- Identified and reported trends in customer complaints to improve products and prevent future complaints.
- Collaborated with other departments to meet customer needs and gained feedback to incorporate into sales strategy.
Education
No Degree - Engineering Technology
CIT
Coorg 04.2001 -
High School Diploma -
Tagore Vidyanikethan
Kannur, Kerala 06.2001 - 05.2003
Skills
Salesforce proficiency
undefinedAccomplishments
- Achieved highest revenue by training the ISMs and guided them time to time to generate maximum revenue while keeping them motivated.
- Supervised team of 6 staff members.
- Awarded "Sales Evangelist" for 2 quarters in 2019 for over achieving the target set by the organization
- Named "The Top Individual" in August 2019 for achieving 200% of the target.
- Named "Sales Artist of the quarter" in March 2020 for
closing the most number of sales in a quarter. - Awarded "Promising star" in September 2018 for
achieving 100% throughout the first quarter carrying a
full fixed target.
Timeline
Associate Business Manager
The Knoledge Academy
07.2018 - Current
Inside Sales Manager
Simplilearn
06.2018 - 07.2022
Team Leader Manager
Quanteza Capital Managers
10.2014 - 04.2018
Escalation Specialist
Convergys
02.2010 - 08.2014
High School Diploma -
Tagore Vidyanikethan
06.2001 - 05.2003
No Degree - Engineering Technology
CIT
04.2001 -
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