Prasanth Jayakumar

• With over 20 years of rich experience in Information Systems Management, IT Service Management, and IT Operations Management, I have consistently driven innovative solutions and operational excellence in diverse industry landscapes.
  
  My journey began as a System Administrator, where I honed my foundational skills with MCSA and CCNA certifications, managing complex IT infrastructure and ensuring seamless operations. Transitioning to the SAP domain, I acquired certifications in multiple SAP modules, enabling me to spearhead sophisticated SAP implementations and drive transformative business processes.
  
  Throughout my career, I have had the privilege of working with prestigious FMCG companies in the UAE and Oman, including Al Seer Group and Khimji Ramdas LLC, where I led large-scale IT projects, optimized system performance, and enhanced overall IT service delivery. My tenure as Lead SAP Consultant at Infosys Limited, India, further solidified my expertise in SAP solutions including WM, EWM, MM(IM), and DSD, where I successfully delivered high-impact projects and provided strategic IT consultancy to global clients.
  
  Key Skills and Competencies:
  
  Information Systems Management: Expert in managing and optimizing enterprise-wide information systems, ensuring reliability, security, and performance.
  
  IT Operations Management: Skilled in overseeing IT operations, managing infrastructure, and ensuring business continuity through effective disaster recovery planning.
  
  SAP Implementation and Operations: Extensive experience in SAP EWM implementation, configuration, and support, delivering end-to-end SAP solutions that align with business objectives.
  
  Infrastructure Design and Management: Adept at designing, deploying, and managing robust IT infrastructure, ensuring scalability and resilience.
  
  Project Management: Proven track record in leading and managing complex IT projects, from inception to completion, ensuring timely delivery and within budget.
  
  Stakeholder Management: Strong ability to engage and collaborate with stakeholders at all levels, fostering positive relationships and driving consensus.
  
  I am passionate about leveraging technology to solve business challenges and drive organizational success. Connect with me to explore opportunities for collaboration, knowledge sharing, and driving IT excellence in your organization. Adept at leading IT initiatives, I significantly enhanced operational efficiency and client satisfaction at Infosys Ltd. by leveraging expertise in IT infrastructure and project management. My collaborative approach and analytical thinking fostered team success, achieving notable improvements in IT service delivery and cybersecurity measures.

CCNA - Cisco Certified Network Associate