Prasanth Kiran Pochinapeddi
Corporate Housekeeping Manager
Summary
Experienced Corporate Housekeeping Manager with over 18 years of experience in housekeeping and laundry seeking a challenging career at a prominent organization known for its high service standards. Proven track record as an accomplished Executive Housekeeper and Laundry Manager known for strong team leadership and management. A dependable professional skilled at communication, problem-solving, and negotiation who regularly provides top-tier maintenance services. Well-versed in a variety of cleaning products and efficient cleaning methods. With a diploma in hotel management. Eager to provide substantial experience to a prominent organization, and ecstatic about the opportunity to join a distinguished team in the profession.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Corporate Housekeeping Manager
Asian Cinemas
Hyderabad
06.2023 - Current
- Managed housekeeping operations for 40+ single-screen theaters, 18+ multiplexes, and several restaurants and food courts
- Conducted daily meetings with area executives to assess the cleanliness of individual sites and address extra cleaning needs
- Ensuring that expected standards of cleanliness and service are met
- Supervise the housekeeping team, including training the new employees, taking disciplinary action when policies are not followed
- Approving employee leaves and offering support
- Conducted weekly site audits for 3-4 days, identifying areas for improvement and planning necessary training for staff
- Regularly monitored site cleanliness through WhatsApp groups and conducted random video calls to ensure high standards
- Gathered monthly closing stock data and supply requirements from individual sites, forecasting housekeeping supplies and chemicals, and managing orders
- Oversaw monthly machinery breakdowns and maintenance to ensure smooth operations
- Collaborated with the HR department to conduct interviews and coordinate hiring for housekeeping vacancies
- Effectively managed expenses and maintained accurate records, reviewing monthly consumption of chemicals and supplies to minimize wastage and enhance cleanliness
- Implemented eco-friendly cleaning practices to reduce the environmental impact
- Collaborated with vendors to negotiate contracts and secure cost-effective supplies
- Developed and maintained a housekeeping training program to enhance staff skills
- Implemented safety protocols and training to ensure a safe working environment for the housekeeping team
- Led a team of dedicated housekeeping professionals to achieve and maintain high cleanliness standards across all sites.
Facility Management Manager
Elegancia Facility Management
Doha
09.2022 - 01.2023
- Managed Safety and Security Operations Committee (SSOC) project for Qatar's world cup(FIFA)
- Supervised 1536 rooms and 5000+ Guests with less than 3% complaints entire project
- Ensuring that expected standards of cleanliness and service are met
- Supervise the housekeeping team, including training the new employees, taking disciplinary action when policies are not followed
- Approving employee leaves and offering support
- Reduced overspending on stock 30% by implementing a weekly cleaning trolley stock check which reduced the number of unnecessary stock purchases.
Executive Housekeeper
Capital Hotel Guntur
04.2021 - 09.2022
- Responsible for preparing a monthly forecast for the housekeeping department coordinating with various other departments
- Along with this, taking care of lost and found procedures, maintaining annual budgets forthe housekeeping department, Prepare Annual housekeeping, and laundry budgets, and planning various housekeeping strategies
- Responsible for conducting quality inspections of public areas, guestrooms, corridors, washrooms, etc
- And check out the laundry personnel to ensure its proper functioning
- Conducting interviews in coordination with the human resource department
- Recommend candidates for any housekeeping vacancies to the human resource director
- After completing the recruitment procedure, needs to provide them with essential training and guide them with the company policies, rules, and regulations
- And monitor staff performance and give performance appraisals accordingly
- Effectively manage all the expenses and maintain a proper record of the same
- Review monthly consumption of chemicals, linen par stockings, and other items identical to operations
- Review the budget according to the purchases and consumption of goods
- Manages the emergency team and ensures that the staff has all the essential knowledge of emergency procedures
- Other Responsibilities include keeping a track or lost and found goods, processing any guest complaints, taking proper care/maintenance of equipment, meeting with the staff, etc.
Laundry manager
Novotel Vijayawada Varun
08.2018 - 01.2021
- Assuring that front line staffs are following SOP's or not
- Preparing monthly Consumption and productivity reports
- Attend to special guest requests and handle guest complaints
- Ensure that laundry operations are made as per company standard
- Prepare annual laundry budgets
- Maintain par stock of laundry supplies, linen, and uniform
- Pay particular attention while organizing pest eradication activities
- Develop and implement laundry systems and procedures
- Prepare reports for management information
- Ensure that the guest laundries are delivered on time
- Organize on-the job training and evaluate its effectiveness in coordinating with H.R.D
- Organize inventories with accounts and general store for linen, uniform, and fixed assets
Executive Housekeeper
Amrutha Castle hotel
Hyderabad
12.2015 - 07.2018
Laundry Manager
The Park Hotel
Hyderabad
06.2014 - 12.2015
Housekeeping team leader
Ramada Plaza JBR
Dubai
05.2013 - 06.2014
Education
Diploma - Hotel Management, Hotel Management
Setwin School of Hotel Management
Hyderabad 04.2004 - 04.2007
I.T.I, Platinum Vocational Training Center
04.2003 - 04.2004
S.S.C -
Public High School
03.2002 - 03.2003
Skills
Budget administration
undefinedCertification
Communication Effective training Time management
Achievements
- Nominated as a “Guest Passion customer service Passion” of the year- 2019 for Accor South Asia Hotel Awards in Novotel Vijayawada Varun.
- Nominated as a “laundry Manager of the Year-2019” for Hotelier Awards - 2019 in Novotel Vijayawada Varun.
- Awarded as a “Best Manager of the month of Jan -2016” in Amrutha Castle Hyderabad.
- Awarded as a “Best Employee of the month of Feb -2010” in The Park Hyderabad.
Timeline
Corporate Housekeeping Manager
Asian Cinemas
06.2023 - Current
Facility Management Manager
Elegancia Facility Management
09.2022 - 01.2023
Executive Housekeeper
Capital Hotel Guntur
04.2021 - 09.2022
Laundry manager
Novotel Vijayawada Varun
08.2018 - 01.2021
Executive Housekeeper
Amrutha Castle hotel
12.2015 - 07.2018
Laundry Manager
The Park Hotel
06.2014 - 12.2015
Housekeeping team leader
Ramada Plaza JBR
05.2013 - 06.2014
Diploma - Hotel Management, Hotel Management
Setwin School of Hotel Management
04.2004 - 04.2007
I.T.I, Platinum Vocational Training Center
04.2003 - 04.2004
S.S.C -
Public High School
03.2002 - 03.2003
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