Prasanth Kumar Maddala
Kakinada
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
10
10
years of professional experience
Work History
Supervisor of Operations
LENORA MARITIME PVT LTD
KAKINADA
02.2014 - 07.2024
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Maintained accurate records for tracking progress and performance of team members.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Built strong operational teams to meet process and production demands.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Managed scheduling, training and inventory control.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Planned delivery routing, team workflows, and promotional initiatives.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Computed balances, totals or commissions to support accounting team.
Incharge
Lenora maritime pvt ltd
KAKINADA
04.2018 - 02.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Achieved cost-savings by developing functional solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Aaditya Engineering College
Kakinada 06-2013
Skills
- Cultural Awareness
- Verbal Communication
- Planning
- Troubleshooting
- Leadership
- Hard working
- Quick learner
- Problem-Solving
- Team Management
- Time Management
Languages
English
Intermediate
B1
Hindi
Intermediate
B1
.
Learning new technology
Technology books
Timeline
Incharge
Lenora maritime pvt ltd
04.2018 - 02.2024
Supervisor of Operations
LENORA MARITIME PVT LTD
02.2014 - 07.2024
High School Diploma -
Aaditya Engineering College
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