Praseen KN

Working closely with the Trend Micro Southeast Asia (SEA) team to deliver XDR-powered SOC services as part of SOCaaS engagements. Successfully delivered end-to-end solutions for all SOCaaS deals in the SEA region.

Key Expertise:

• SOCaaS, Incident Response, Cloud Security, DevSecOps: Specialized in presales for advanced cybersecurity services, including SOCaaS, incident response, and secure cloud implementations. Experienced in crafting tailored solutions, conducting technical demonstrations, and articulating the benefits of these services to meet specific customer requirements.
• Offensive Security: Provided presales support for red teaming and penetration testing services, including tailored breach attack simulations. Engaged with customers to understand their needs, created customized proposals, and effectively communicated the value of offensive security in strengthening their security posture.
• Customer Presentations & POCs: Demonstrated Trend Micro's V1 SOCaaS offerings through high-impact presentations and proof-of-concepts (POCs). Known for breaking down complex technical concepts into simple terms for non-technical stakeholders.
• Customer Management: Strong objection-handling and customer relationship management skills.

Presales Support:

• Provided presales support for a range of offensive security services, including breach attack simulations, red teaming, and penetration testing.
• Hands-on technical skills with Linux, Windows, and a variety of security products.

RFP and Industry Awareness:

• Extensive experience drafting technical specifications for RFPs, contributing to large-scale cybersecurity deals.
• Continuously updated on the latest cybersecurity trends and threat landscapes to effectively communicate Eventus Security's value proposition in areas like SOCaaS, DevSecOps, threat intelligence, and red teaming services.

• Oversaw Regional SOCaaS Implementation: Responsible for the successful implementation and overall success of the SOCaaS project across Southeast Asia (SEA) and India
• Engaged in Presales Activities: Actively participated in presales efforts, including assisting the regional sales engineer in crafting RFP responses and conducting SOCaaS service demos
• Optimized SOC Processes: Established and refined SOC processes, such as customer onboarding and email management, to streamline operations for efficiency
• Managed Technical Architecture and Cloud Deployment: Responsible for the deployment and management of a SOCaaS solution platform, including SIEM and SOAR, as well as other integrated solutions such as TIP etc on Oracle and Azure cloud platforms to bolster the security infrastructure
• Empowered Partners Through Training: Delivered product training to partners, enabling them in XDR and SIEM threat hunting capabilities for delivering high-quality security services
• Led SOC Operations and Partner Support: Assumed responsibility for SOC operations, providing extensive partner training, setting up operational processes, and continuously monitoring performance to maintain service standards while incorporating customer feedback for improvement
• Led the Security Enhancement Team: Lead a team responsible for crafting detection rules and developing third-party connectors and collectors for the SOC, enhancing overall service
• Additionally, I possess in-depth understanding of Linux and Windows file systems, hands-on experience with Azure, Oracle Cloud, and AWS architect certification, as well as deep knowledge of Kubernetes and Docker
• Furthermore, I have a strong understanding of Windows and Linux forensics.

• The primary role involves designing and solutioning Trend Micro products in customer environments and assisting partners in deploying Trend Micro products within customer environments
• Collaborated closely with the product team to integrate customer requirements into new features, thereby enhancing the overall functionality of Trend Micro products
• Reviewed and designed deployment architectures for Trend Micro products, with a specific focus on large-scale customer deployments
• Considered factors such as scalability, performance, and other relevant considerations to ensure optimal configurations
• Provided assistance to Very Large Enterprises (VLE) and Premium Support Enterprise Class Customers in the implementation of various Trend Micro products, including but not limited to OfficeScan, Apex One, Endpoint Encryption, Endpoint Sensor, Apex Central, Email Gateway, and IPS
• Acted as a bridge between Account Representatives, Sales Engineers, and Customers
• Responsibilities included software installation and configuration, troubleshooting the implementation process, and performing health checks to ensure smooth product deployment and operation
• Contributed significantly to the development of training materials and conducted training sessions for partners and customers, aimed at empowering them to effectively utilize Trend Micro solutions.

• Provide pre-sales support to help accelerate 360 Infosecure brand and service offerings throughout India, Singapore, and US
• Work hands-on with prospects and customers to demonstrate and communicate the value of the proposed solution throughout the sales cycle, from demo to proof of concept to design and implementation
• Maintain a deep understanding of competitive and complementary technologies and vendors and how to position the solutions in relation to them
• Engaged in customer acquisition calls led by Sales and Account Managers with the goal of selling cybersecurity solutions
• Worked directly with customers to integrate solutions into their environments
• Handled troubleshooting of various security solutions pertaining to both on-prem and cloud environments
• Share best practices to enhance the quality of service and efficiency
• Ensure technical deliverables meet client expectations and budget.

• Led the administration of Endpoint Security, Encryption, Vulnerability Assessments (VA), Intrusion Prevention System (IPS), and O365 Management
• Successfully implemented McAfee ePO for over 30,000 computer clients within the organization
• Managed yearly IT purchases and budgeting based on internal team requirements, including vendor management
• Administered server security, ensuring regular patching and hardening
• Managed Active Directory and group policy management on a global scale for CBRE
• Led a team of 5 members in India, each responsible for system administration in their respective regions
• Played a key role in multiple internal migration projects, including Active Directory and email exchange migrations and deployments
• Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions
• Strong understanding of ITIL process i.e
• Incident, Change and Problem management.

• Responsible for managing the entire Rolls-Royce ODC IT security
• Managed all Windows and Linux servers, including server hardening and patch management
• Administered Druva, O365, Symantec AV, and McAfee SIEM management
• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Performed build verification using various sanity tests
• Configured and maintained VMware solutions like vSphere, vCenter, and ESXi
• Perform periodic scans on the servers to ensure that the servers are compliance with the client security policies
• Co-ordination with the stakeholders and ensure that the vulnerabilities are remediated within the specified timelines
• Analyzing and validating whether the patches are installed on all the servers
• Authored security architecture design documentation and standard operating procedures.

• IT Security and Operations - Deployment, Operational Management of Network Security and Endpoint Protection technologies of ING Vysya Bank Data centre
• Responsible for Managing Data Centre Operations for Windows Servers all platforms more than 2000 Servers
• (Physical + Virtual)
• Responsible for Managing and Installation of Symantec Backup & NT backup agents on windows servers
• Managing and Responsible for Troubleshooting DHCP, DNS Servers
• Work on Major severity & Complex server issues
• Troubleshooting Servers OS / Hardware related issues
• Analyze Problems & escalate to appropriate Levels.