Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Prasenjit Basunia

Prasenjit Basunia

Assistant Store Manager
New Delhi

Summary

Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.

Overview

7
7
years of professional experience
9
9
years of post-secondary education
2
2
Languages

Work History

Assistant Store Manager

Biba Fashion Ltd, Delhi(IGI Airport)
03.2022 - Current
  • Responsible for providing excellent customer service and meeting sales targets
  • Floor management
  • Arrange staff roster
  • Rotated merchandise and displays to feature new products and promotions.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.

sales executive

reliance trends
03.2021 - 02.2022
  • Consistently met sales targets and developed strong relationships with customers.

sales executive

buddy retail (IGI Airport)
06.2018 - 07.2020
  • Demonstrated ability to work well under pressure and deliver results in a fast-paced environment.

Education

Higher Secondary - Commerce

Mathabhanga Vivekananda Vidya Mandir
02.2014 - 03.2015

B.com -

Calcutta University
06.2016 - 06.2024

Skills

  • Effective Time Management
  • Leadership
  • Fast Learner
  • Customer Service
  • Hard Working

Stock management

Store organization

Store operations

Team management

Inventory control

Staff supervision

Staff scheduling

Hiring and training

Interests

listening music, Traveling, Bike riding

Timeline

Assistant Store Manager

Biba Fashion Ltd, Delhi(IGI Airport)
03.2022 - Current

sales executive

reliance trends
03.2021 - 02.2022

sales executive

buddy retail (IGI Airport)
06.2018 - 07.2020

B.com -

Calcutta University
06.2016 - 06.2024

Higher Secondary - Commerce

Mathabhanga Vivekananda Vidya Mandir
02.2014 - 03.2015
Prasenjit BasuniaAssistant Store Manager