Prasenjit Das
Kolkata
Summary
Dynamic Technical Lead with extensive experience across multiple MNCs, specializing in PEGA BPM frameworks. Demonstrated success in elevating team performance and ensuring high customer satisfaction through innovative solutions. Proficient in system integration and agile methodologies, emphasizing impactful results and mentorship of team members.
Overview
3
3
Languages
4
4
Certifications
13
13
years of professional experience
Work History
Technical Lead (PEGA)
cognizant
kolkata
06.2025 - Current
- Integrated systems to improve data exchange with PEGA.
- Designed the CLM KYC framework to meet client specifications.
- Proposed innovative ideas and solutions that improved team performance and project outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Ensured high customer satisfaction by resolving issues with knowledgeable, friendly service.
Senior System Architect (PEGA)
IBM
Kolkata
03.2023 - 05.2025
- Consolidated three business processes into PEGA BPM tool, streamlining operations from legacy system.
- Managed file listener operations, ensuring accurate data flow and integrity.
- Participated in daily standups, user story analysis, and regular refinement calls.
- Performed unit testing on workflows and resolved defects promptly.
- Created data pages and transforms to optimize case processing.
- Generated drill-down reports, providing enhanced visibility into reporting metrics.
- Led work assignments and coordinated problem resolution efforts, boosting team collaboration.
Senior System Architect (PEGA)
Capgemini
Kolkata
03.2022 - 02.2023
- Worked in push events for Canadian Rail project which is responsible for syncing the data between PEGA and legacy system.
- Worked in different area of PRPC MQ Listener
- Mobile application
- Worked on User Interface and User Experience
- Participated in the design and implementation cycle of the end-to-end application.
- Worked in Kibana for checking logs.
- User Story analysis, daily standup, refinement calls attending etc.
- Unit Testing the Implemented Workflows & Defect Fixes.
- Designed Data pages and Data transforms for processing the cases.
- Work leadership may be provided by assigning work and resolving problems.
- Take ownership of development activity and act as a mentor to other developers within the team.
Senior System Architect (PEGA)
Tata Consultancy Services
Kolkata
12.2017 - 03.2022
- Developed 14+ business processes from a Microsoft based workflow tool into PEGA BPM followed by process improvement and support which provided customer to achieve 30% reduction in operational cost.
- Worked in different areas of PRPC, which includes configuring Case management. Process flows, Screen flow, Flow-Action, Harness rules, Section rules, and Decision rules, SLA etc.
- Sound exposure to PEGA PRPC architecture, Inheritance and Rule Resolution.
- Created Soap connectors to integrate PEGA with back-office Wintel application.
- Designed PRPC flows using Assignments, Utilities, Decision, Spin - off, Split-Join shapes.
- Designed Activities, Queue processors and job scheduler for execution of background processing.
- Defined PRPC Decisions components like Validation rules, Decision tables, Decision tree etc.
- Certified Senior System Architect (CSSA)
- Certified System Architect (CSA)
- Scrum Master (Scrum.org)
- Implement Correspondences to different work parties, assignment shape.
- Performed Troubleshooting using Live UI, Clipboard and Tracer.
- Designed Reports for different work roles.
- Designed Data pages and Data transforms for processing the cases.
- Pioneered Pulse functionality and Audit for proper auditing purposes.
- Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures.
- Introduced agile methodologies and effective development best practices to the division to enhance product development.
- Management of new and existing business through the SFDC workflow management tool.
- Monitors systems capacity and performance, plans and executes disaster recovery procedures, and provides Tier 2 technical support.
Unisys Mainframe Developer
Tata Consultancy Services
Kolkata
03.2014 - 11.2017
- System development of financial rules and analysis of financial data for a time critical high priority compliance project for a leading Dutch Insurance provider.
- Worked in Unisys mainframe technology for developing financial and Risk system for Dutch insurance company.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Led projects and analyzed data to identify opportunities for improvement.
- Create Technical Design documents for themselves or others, from Functional Design documents.
- Ensure development is performed to the specifications.
- Create good practices and propose improvements.
- Develops feasibility studies and proposals for senior management and executive decisions on large complex project.
Education
Bachelor of Technology - Computer Science and Technology
Oriental Collage of Technology
BhopalHigh school + 2 -
Baldwin Academy
PatnaHigh School -
D.A.V Public School
PatnaSkills
- PEGA BPM framework
- PEGA CLM KYC Framework
- Unisys Mainframe
- Lion
- Manual testing
- SQL
- System integration
- Technical documentation
- Agile methodologies
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bengali
Native
Native
Certification
CSA
Accomplishments
TCS Gems 2014,2015 2016
Timeline
Technical Lead (PEGA)
cognizant
06.2025 - Current
Senior System Architect (PEGA)
IBM
03.2023 - 05.2025
Senior System Architect (PEGA)
Capgemini
03.2022 - 02.2023
Senior System Architect (PEGA)
Tata Consultancy Services
12.2017 - 03.2022
Unisys Mainframe Developer
Tata Consultancy Services
03.2014 - 11.2017
Bachelor of Technology - Computer Science and Technology
Oriental Collage of Technology
High school + 2 -
Baldwin Academy
High School -
D.A.V Public School