Prashansa Jain
Operations Coordinator
Gwalior
Summary
Motivated and adaptable professional with strong communication, customer handling and sales coordination skills. Experienced in managing customer inquiries, explaining service packages and handling orders through phone and online platforms. Entrepreneurial experience through managing a small business and promoting products through social media and direct marketing. Quick learner with strong time management and problem-solving abilities
Overview
2
2
Languages
Work History
Operations Coordinator
Go Again Tours
2025 - 2026
Attended customer calls and provided information about travel packages.
Assisted clients in selecting suitable domestic and international tour packages.
Handled customer queries and ensured smooth coordination for bookings.
Maintained communication with clients and resolved service-related issues
Education
Master of Arts - Geography
Jiwaji University
Gwalior 2024
Bachelor of Commerce -
Jiwaji University
Gwalior 2021
Skills
Customer Communication
Sales & Client Handling
Customer Relationship Management
Operations Coordination
Social Media Promotion
Time Management & Problem Solving
MS Word (Basic
Timeline
Operations Coordinator
Go Again Tours
2025 - 2026
Master of Arts - Geography
Jiwaji University
Bachelor of Commerce -
Jiwaji University