Prashant Awari
Pune
Summary
Results-oriented Sr. Cloud Operations Engineer specializing in AWS Cloud Infrastructure and automation. Expertise in incident management and stakeholder collaboration, driving operational efficiency and optimizing migration tools. Focused on enhancing customer experience and streamlining workflows to improve system performance.
Overview
10
10
years of professional experience
Work History
Sr. Cloud Operations Engineer
NICE Interactive Solutions Pvt Ltd
Pune
01.2022 - Current
- Managed cloud infrastructure and services for efficient operations.
- Managed AWS EC2 Linux instances to ensure optimal performance and meet security standards.
- Orchestrated installation and implementation of application software across Linux and Windows platforms to enhance operational readiness.
- Implemented monitoring solutions to improve system reliability and proactively address potential issues.
- Automated server maintenance tasks with Bash and Python scripts, enhancing operational workflows.
- Implemented automation scripts to reduce manual processes and improve efficiency.
- Conducted platform upgrades across DEV/Stage and PROD environments to enhance system capabilities.
- Collaborated with cross-functional teams to resolve technical issues.
- Supported incident management and resolution in cloud environments.
- Resolved client issues during rotational shifts, ensuring prompt support and maintaining service continuity.
- Completed data loading processes efficiently while addressing arising issues promptly.
- Documented known solutions meticulously for improved troubleshooting and operational efficiency.
- Developed documentation for cloud processes and best practices.
- Monitored system performance and identified potential issues to ensure availability of services.
- Performed regular maintenance activities such as patching, upgrades, backups.
- Recorded changes to ensure accurate version control. made in the production environment using version control systems.
- Collaborated with tech leads to gather project requirements and coordinate efforts. to gather requirements and facilitate effective communication.
- Collaborated with architects and engineers to design networks, systems, and storage environments aligned with business needs and security specifications.
- Collaborated with development teams to integrate cloud services into software applications.
- Analyzed code and corrected errors to optimize output.
Sr. Technical Analyst
CDK Global Pvt Ltd
Pune
05.2016 - 01.2022
- Demonstrated expertise in data management, including extraction, manipulation, validation, and analysis of large volumes of data.
- Managed Enterprise Data Platform as a data transportation layer, connecting sources like DMS, FTP, and Cloud to deliver data to locations including Webfoot, FTP, and S3.
- Led production and development of Data Warehouse projects, enhancing data accessibility for multiple applications.
- Developed procedures for data ingestion, rule application, real-time processing, and batch syndications, improving data handling efficiency.
- Automated migration tools to fetch information from IA, enabling creation of dealers, subscriptions, rules, and mappings on EDP.
- Facilitated migration project transitioning clients from traditional platforms (IA/ICAP) to real-time system (EDP), enhancing client data access and processing capabilities.
- Translated project data requirements into comprehensive data models, facilitating effective project management.
- Ensured dealer-specific data monitoring, system performance, and alert management through Grafana, AppDynamics, and AWS.
Education
M.Sc. - Computer Science
Fergusson College
Pune06.2015
B.Sc. - Computer Science
Pune University
Pune06.2013
Skills
- AWS Cloud Infrastructure
- AWS services
- AWS solutions
- Cloud Computing
- Solutions architect
- Incident Management
- Automation
- Linux server administration
- Red Hat Linux
- Unix
- Shell Scripting
- SQL
- PL/SQL
- Oracle 11g
- SQL Developer
- SQL management Studio
- Jira
- Bamboo
- GitHub
- Bitbucket
- Putty
- Nagios
- Opsgenie
- ServiceNow
- Confluence
- Autobus
- Tableau
References
Sudarshan Mali, Director, Nice Interactive Solution Pvt Ltd, sudarshan.mali24@gmail.com, 950-322-4709
Personal Information
Title: Senior Cloud Operations Engineer
Project Experience
- Contributed to a migration project facilitating the transition of clients from traditional platforms (IA/ICAP) to a real-time system (EDP).
- Managed an Enterprise Data Platform serving as a data transportation layer, connecting various sources such as DMS, FTP, and Cloud, delivering data to designated locations like Webhook, FTP, and S3.
- Developed comprehensive procedures encompassing data ingestion, rule application, real-time processing (using Kafka), and batch syndications to meet client requirements.
- Managed data and configurations using internal data types such as Vehicle Sales, Vehicle Service, Part Inventory, and Part Invoice.
- Ensured dealer-specific data monitoring, system performance, and alert management through Grafana, AppDynamics, and AWS.
- Automated and optimized migration tools to fetch information from IA, streamlining the creation of dealers, subscriptions, rules, and mappings on EDP, resulting in a 60% reduction in manual efforts.
Websites
Timeline
Sr. Cloud Operations Engineer
NICE Interactive Solutions Pvt Ltd
01.2022 - Current
Sr. Technical Analyst
CDK Global Pvt Ltd
05.2016 - 01.2022
M.Sc. - Computer Science
Fergusson College
B.Sc. - Computer Science
Pune University