Prashant Bavishi
Bhayander West
Summary
Experienced and driven professional with a proven track record of ensuring companies' compliance with regulations. Skilled in tracking, verifying documentation, and reporting requirements. Strong interpersonal skills for fostering positive business relationships while upholding ethical standards.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Fable Fintech
Mumbai
04.2019 - Current
- Maintained ongoing effectiveness of Fable's Anti-Money Laundering and Counter Terrorism Finance (AML/CTF) programs.
- Worked extensively with internal and external parties, including banking partners located in India, Australia, the UK, the USA, Singapore, Europe, and other markets.
- Efficiently analyzed customer information for onboarding purposes while minimizing regulatory risks associated with AML and KYC. Conducted comprehensive background screenings that considered sanctions, SDN, OFAC lists, along with adverse news, and PEP hits.
- Designed processes to support AML/CTF programs, ensuring identification of key risks and controls. Documented and executed processes to drive improved efficiency.
- Enhanced partnerships with banking partners, vendors, and regulators/auditors to drive success.
- Led efforts to provide crucial support for strategic business objectives, effectively evaluating and minimizing risks related to the introduction of new products and channels.
Compliance Analyst
Currencies Direct Solution Private Limited
Mumbai
12.2018 - 04.2019
- Activated Private and Corporate Clients, ensuring compliance with AML policies and procedures while adhering to Currencies Direct's data protection policy.
- Applied risk-based customer due diligence approach on private and corporate clients.
- Performed client record checks to verify absence of individuals on the Sanction list.
- Monitoring clients' trading activities and reporting any suspicious or high-risk clients to the Head of Compliance via raising a Suspicious Activity Report.
- Managed KYC Compliance process for various regions including UK, USA, and Australia.
Senior Compliance Analyst
Sigue Support Services Private Limited
02.2015 - 08.2018
- Managed a team of 7 members in India and 13 members located in Mexico.
- Reported directly to the Compliance Director in Mexico.
- Conducting trainings, managing, and preparing monthly and weekly roster.
- Recognized areas for improvement in products, educating agents to minimize false hits, and expedite the process without escalation.
- Preparing monthly evaluation reports and data.
- Ensured timely release of transactions blocked in the queue at regular intervals.
- Analyzed customer profiles that breached country aggregation rules and conducted CDD and EDD procedures.
- Conducted analysis to confirm the existence of suspicious customers. Coordinated with Compliance Head regarding structuring, money laundering, and other instances of suspicious activities.
- Coordinating with Regional MLROs, Agents, and Analysts of more than 7 countries - via mails.
- Validated information of customers involved in global wire transfers, confirming no identical matches with Sanction & PEP entities.
- Request for KYC/Documents for exact match entities and release the transaction if the KYC details/Documents are satisfactory or different in the system.
Valuator
Vinay Jewellers
Mumbai
10.2014 - 01.2015
- Evaluated and assessed gold jewelry based on industry standards.
- Ensuring 100% correct valuation.
- Capturing right cartage, proper stone deduction.
- Maintaining and updating account records.
Customer Service Executive
Sutherland Global Services
Mumbai
03.2014 - 09.2014
- Handled Cleartrip customer queries and concerns.
- Solved customer inquiries and resolved escalated issues, ensuring satisfaction of existing client base.
- Get it right the first time - achieve a 90% customer satisfaction score for each interaction.
- Keeping accurate records of all customer interactions and transactions.
Customer Service Executive
Epicenter Technologies Private Limited
Mumbai
08.2011 - 01.2014
- Was part of the LG Technical team.
- Interacting with customers and providing basic online technical solutions on a wide range of company products, resolving issues at a 90% rate.
- Became the lead 'go-to' person for new reps and particularly challenging calls as one of the company's mentors and trainers of both new and established employees.
- Managing Service Level Agreements to avoid penalties.
- Received an average 85% customer satisfaction rating to date, 15% higher than the company average.
- Built trust in the brand by responding to customer queries/concerns efficiently and in a timely manner.
- Kept accurate records of customer interactions and corresponding cases.
Education
Bachelor Of Commerce -
Mumbai University
Mumbai01-2023
Higher Secondary -
Shankar Narayan Junior College
Thane02-2006
Skills
- Documentation Management
- Problem-Solving
- Recruiting and interviewing
- Orientation and training
- SOP Analysis and Management
- Risk Assessment
- Attention to Detail
- Leadership
- Process efficiency management
Affiliations
- Trekking
- Movies
- Music
Languages
Gujarati
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Timeline
Assistant Manager
Fable Fintech
04.2019 - Current
Compliance Analyst
Currencies Direct Solution Private Limited
12.2018 - 04.2019
Senior Compliance Analyst
Sigue Support Services Private Limited
02.2015 - 08.2018
Valuator
Vinay Jewellers
10.2014 - 01.2015
Customer Service Executive
Sutherland Global Services
03.2014 - 09.2014
Customer Service Executive
Epicenter Technologies Private Limited
08.2011 - 01.2014
Bachelor Of Commerce -
Mumbai University
Higher Secondary -
Shankar Narayan Junior College
Similar Profiles
SOHIL RAYLISOHIL RAYLI
Sr Associate Project Specialist/Project Manager at Fable FintechSr Associate Project Specialist/Project Manager at Fable Fintech
Vikrant ThakkarVikrant Thakkar
NA at Fable Fintech PVT. LTD.NA at Fable Fintech PVT. LTD.
PRITI MAURYAPRITI MAURYA
Test Engineer at Fable FintechTest Engineer at Fable Fintech