Ms office
Prashant Bhardwaj
Logistics Manager
New Delhi
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Logistics Manager
Sai Nath Associate
Sonipat
06.2020 - Current
- Conducted research to address shipping errors and packaging mistakes.
- Directed shipping and receiving of wide range of products daily.
- Handled day-to-day shipping and receiving overseeing more than 40000 packages per day.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Conducted inventory audits with 100% accuracy following company procedures.
Partner
Shree Distribution
Gurgaon
06.2018 - 04.2020
- Created pricing schedules and determined discount rates.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- Stayed in open communication with existing customers to offer immediate access to new products.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Communicated regularly with dispatcher for delivery route details and changes.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Processed payments, made change and provided receipts.
- Immediately addressed problems with customers to promote speedy resolution.
- Provided outstanding service to all individuals, promoting effective and lasting business relationships.
Education
Bachelor of Commerce - Financial Accounting
South Delhi Public School
New Delhi 07.2013 - 05.2018
Skills
Shipping and receiving
Software
SAP
ERP
Timeline
Logistics Manager
Sai Nath Associate
06.2020 - Current
Partner
Shree Distribution
06.2018 - 04.2020
Bachelor of Commerce - Financial Accounting
South Delhi Public School
07.2013 - 05.2018
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