Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager
Prashant Bhushan

Prashant Bhushan

Assistant Manager
Ghaziabad

Summary

Intend to build a career with leading corporate of Hi-tech environment with committed and dedicated people, which will make me to explore myself fully and make use of my skills. Academics Qualification Specialization Board/University Year Intermediate Arts Professional Strengths To work for career growth and better prospects which contribute to the Project and profitability of the organization. Detail oriented with an analytical bent of mind and possess positive attitude. Proactive and focused.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
3
3
Certifications

Work History

Assistant Manager

Sopra Steria
Noida
10.2012 - Current
  • Affinity Water customer service for six months
  • Moved to Morrison Group and till now working for MGroup and other utility companies (e.g. COMEX2000, Instalcom, Geobear, Network Plus and MTS)
  • Interacting on calls/chats/emails with clients for weekly/fortnightly/Monthly process update
  • Team handling along with team leaders
  • Monthly forecast, Invoice preparing
  • Driven relevant Improvement project helping to save effort or improve quality or improve CSAT
  • Identified new business opportunity with the client / developed understanding of new service

Education

Bachelor of Arts -

Ch. Charan Singh University
Meerut
04.2008 - 07.2011

Skills

Employee performance evaluations

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Certification

Star Certification Program for Team Leader

Timeline

Star Certification Program for Team Leader

10-2020

Yellow Belt Certificate

03-2020

Certified BPO Team Leader

10-2018

Assistant Manager

Sopra Steria
10.2012 - Current

Bachelor of Arts -

Ch. Charan Singh University
04.2008 - 07.2011

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Prashant BhushanAssistant Manager