PRASHANT BOLAKHE
Banking & Financial Services
Summary
With over 25 years of experience in sales, collection, credit, operations, business development, branch management, and team management in the housing finance and unsecured lending industry. Currently serving as a State Business Manager at SMFG India Credit Rural (formerly known as Fullerton India Credit Company Ltd) in Maharashtra. Throughout my career, consistently implemented effective strategies to drive business volume and growth. Expertise lies in channel management, credit risk assessment and management, maintaining long-term customer relationships, and delivering exceptional customer service. Proven track record of establishing successful business development initiatives, improving processes, ensuring credit quality, and effectively monitoring delinquencies. Possess a strong ability to build dynamic sales teams and identify high-yielding services to consistently achieve targets. Deep understanding of the housing finance industry and unsecured retail finance, continuously introducing innovative practices that contribute to overall business excellence.
Overview
23
23
years of professional experience
4021
4021
years of post-secondary education
Work History
Vice President – State Business Manager Rural
SMFG INDIA CREDTI COMPANY LTD.
04.2017 - Current
- Heading 60 Locations of Maharashtra for Secured and Unsecured Business.
- Managing team Size of 800+ ( Direct & Indirect )
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Managed financial, operational and human resources to optimize business performance.
AVP- State Business Manager Urban
Fullerton India Credit Company ltd
04.2016 - Current
- Heading Entire Mumbai Market with branch network for PL & BL business.
- Handling existing borrower business vertical.
- Managing channel management and development for local and mass channels, expanding the channel network with new tie-up.
- Handling Digital business for PL and BL.
- Driving the Cross sell of Insurance Product for Supplementing Revenue Generation with Fee Based Income.
- Enhanced team productivity by providing training and mentorship to junior staff members.
Cluster Business Head Urban
Fullerton India Credit Company ltd
04.2010 - 04.2016
- Managing 12 Profit Centres of Vidharbha, North Maharashtra and Chhattisgarh for Secured & Unsecured Product. PL/BL/TW/LAP/Home loans.
- Responsible for collective profitability of the cluster monitoring the profit & loss status of the individual branches.
- Planning and implementing localized business strategies in co-ordination with auxiliary functions (credit/collections) to drive revenue and profitability.
- Manage Cluster Credit Manager, Cluster collection Manager, Branch Managers, Evaluate Them In Terms Of Productivity and Quality of Sourcing Motivate & Develop the Team.
- Delinquency Management with Collection Vertical.
- Establishing, Managing & Nurturing direct & Alternate Mass Market Acquisition Channels by continual appraisal, training and development.
- Dealership Network Management for Auto Loan Product.
- Driving the Cross of Insurance Product for Supplementing Revenue Generation with Fee Based Income.
- Vendor Management who are directly involved in Business Activity.
Cluster Business Manager
Fullerton India Credit Company ltd
09.2009 - 04.2010
- Managing 7 Profit Centres of North Maharashtra and Marathwada for Secured & Unsecured Product.
- Responsible for collective profitability of the cluster monitoring the profit & loss status of the individual branches.
Branch Manager
Fullerton India Credit Company ltd
04.2007 - 09.2009
- Playing an Instrumental Role in Settling down Branch operation in Fullerton India in Kolhapur.
- Handle the Team Size of 34 employees involved in various Departments like sales, Credit, Operation, and Recovery.
- Also handing out source Agency for Verification purpose and fraud control.
- Having Underwriter Authority for STPL of Rs.100000.
- Roll out of new product TW & Home Loans at Location.
- Identification of Potential Market through Market Survey.
- Marketing Strategy, Market Segmentation Creating Brand Value of Fullerton in New market.
- Conducting Marketing Activity through Event Managements.
- Business development through different delivery channels (DSA, DSE, PPC, PD, PM, PL).
Branch Manager
Gruh Finance ltd
11.2001 - 04.2007
- Company Overview: Yavatmal
- Conducting individual credit appraisal for extending credit facility for housing/commercial.
- Handling complete branch operation.
- Business development through different delivery channels (DSA, DSE, Direct Financing, Construction).
- Maintaining Builder relationship and project appraisal for special rates to builder scheme.
- Marketing of GRUH FINANCE LTD, products among corporate to extend housing loans to their employees through special arrangements and Line of Credit.
- Market development for GRUH FINANCE LTD, by conducting outreach programs where GRUH does not have presence.
- Looking after recoveries of existing home loan portfolio.
- Involvement in all legal recoveries like 138 cases, Summary & Civil suit, SURFAESI.
- Identification of potential geographical areas for further expansion.
- Yavatmal
Education
MBA - Marketing
Nagpur University
B.com -
Dharampeth Commerce Collage.
Nagpur, India4 Semester Residential Programme For Professional - Professional Executive Development Program
Institute Rural Management Anand
Anand, India 04.2001 - 01.2018
Skills
Results-driven team leadership
Analytical strategic planning
Individual coaching
Strategic decision-making
Coaching and mentoring
Workflow optimization expertise
Training and mentoring
Market expansion strategies
Operations management
Recruiting and hiring
Human resources management
Data analysis
Sales and marketing leadership
Personal Information
- Date of Birth: 09/18/75
- Marital Status: Married
Awards
- Excellence in Customer Service, 2003-2004, Gruh Finance Ltd
- Award for Consistent Excellence – All Round Performance, 2009, All India
- Quarter 2 Award for Consistent Excellence – Team Work, 2009, Regional Level
- International Tour Qualification, 4, National Level
- Employee of the Quarter, 3, 2015-2016, National Level
- CEO Elite Award for Excellence, 2015-2016, National Level
- Various Contest awards for outstanding performance
Professional Highlights
- 04/01/17, Present, Fullerton India Credit Company Ltd, Vice President – State Business Manager, Heading 60 Locations of Maharashtra for Secured and Unsecured Business, Managing team size of 800+, Handling product – Group loans, Mortgages and Home loans, TW and PL
- 04/01/16, 03/31/17, Fullerton India Credit Company Ltd, AVP- State Business Manager, Heading Entire Mumbai Market with branch network for PL & BL business, Managing channel management and development for local and mass channels
- 04/01/10, 04/30/16, Fullerton India Credit Company Ltd, Cluster Business Head, Managing 12 Profit Centres of Vidharbha, North Maharashtra and Chhattisgarh, Responsible for collective profitability of the cluster
- 09/01/09, 04/30/10, Fullerton India Credit Company Ltd, Cluster Business Manager, Managing 7 Profit Centres of North Maharashtra and Marathwada
- 04/01/07, 09/30/09, Fullerton India Credit Company Ltd, Branch Manager, Settling down Branch operation in Fullerton India in Kolhapur, Handling a team size of 34 employees
- 11/01/01, 04/30/07, Gruh Finance Ltd, Branch Manager, Conducting individual credit appraisal for extending credit facility, Handling complete branch operation
Timeline
Vice President – State Business Manager Rural
SMFG INDIA CREDTI COMPANY LTD.
04.2017 - Current
AVP- State Business Manager Urban
Fullerton India Credit Company ltd
04.2016 - Current
Cluster Business Head Urban
Fullerton India Credit Company ltd
04.2010 - 04.2016
Cluster Business Manager
Fullerton India Credit Company ltd
09.2009 - 04.2010
Branch Manager
Fullerton India Credit Company ltd
04.2007 - 09.2009
Branch Manager
Gruh Finance ltd
11.2001 - 04.2007
4 Semester Residential Programme For Professional - Professional Executive Development Program
Institute Rural Management Anand
04.2001 - 01.2018
MBA - Marketing
Nagpur University
B.com -
Dharampeth Commerce Collage.
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