PRASHANT CHAUHAN

Project-1

Data enrichment augments, corrects, and normalizes eCommerce product data with the goal of improving shopper experience, product findability, filters and navigation, search metrics, and reducing null search results — ultimately increasing average order value (AOV) and revenue per visitor (RPV).

Responsibilities:

• Curate product attributes in accordance with client guidelines, rules, and regulations.
• Ensure high levels of quality and productivity in product-related tasks.
• Review client updates daily via Pro-Board and Dashboard, and take appropriate action.
• Create and maintain Excel sheets for task counts and product attribute tracking.
• Participate in team calls and hold office hours to support collaboration and communication.
• Provide shadowing and training support for new team members.
• Reference client websites to accurately interpret and apply product attributes.
• Serve as Point of Contact (POC), managing assigned team members and driving performance improvement.
• Send daily End-of-Day (EOD) summaries and weekly POC performance reports via email.

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Project-2

Shutterstock, based in New York, is a leading e-commerce platform offering royalty-free videos, photos, illustrations, and music. It sources high-quality content from a global network of photographers, videographers, artists, and illustrators. Its strong contributor base and operational capabilities are key drivers of its creative and commercial success.

Responsibilities:

• Reviewed images using SSTK_URT to flag compliance issues and submit rejection reasons.
• Evaluated image quality, technical accuracy, and commercial suitability per Shutterstock standards.
• Ensured adherence to content guidelines, including copyright, trademark, and release requirements.
• Handled high-volume image assessments with precision in a fast-paced environment.
• Edited metadata for keyword and title relevance to enhance search performance.
• Provided clear, consistent feedback to contributors for content improvement.
• Tracked and reported daily image counts by category (Commercial, Editorial, Illustration, Offset) and maintained Excel logs for targets.

Handling the responsibilities for the Australian visa process :

• Complete and submit Australian university application forms, both online and offline.
• Conduct daily follow-ups regarding visa processes and student applications.
• Respond to and forward student inquiries via email, providing accurate and timely information on processes.
• Create PDF binders for students' qualification certificates, including cropping and reducing file sizes for submission.
• Use CRM software to create and manage student leads, categorizing data by college, university, course, and duration.
• Execute step-by-step visa processing within the CRM, ensuring all required documents are attached appropriately.
• Review and test all entered and processed data in the CRM for accuracy and completeness.

Project-1

• MediaWhiz is a digital marketing agency that specializes in enhancing the online presence of small and medium-sized businesses. Their services encompass a range of strategies aimed at improving visibility, engagement, and conversion rates across various digital platforms.

Responsibilities (As per Client Process):

• Create new email accounts on Yahoo, Hotmail, and AOL as per client requirements.
• Perform regular inbox checks and manage emails on Yahoo, Hotmail, and AOL platforms.
• Operate auto-engagement tools to maintain active communication and engagement.
• Maintain and update Excel sheets for tracking and reporting purposes.
• Utilize Excel functions such as VLOOKUP and HLOOKUP for efficient data retrieval and analysis.

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Project-2

Searching is the algorithmic process of locating the position of a specific value, known as the search key, within a collection of data. It determines whether the desired item exists in the dataset or not.

Responsibilities:

• Performed Google searches to gather accurate and specific data.
• Maintained and updated Excel sheets with key fields such as agency name, email, contact person, designation, and mobile number.
• Handled email communication, including replying to and forwarding client emails.
• Searched for client-specific information using LinkedIn and recorded relevant details.
• Verified and updated Excel data regularly to ensure accuracy and completeness.
• Participated in online meetings with team managers and clients to review work quality and requirements.