AutoCAD
Prashant Chhajer
DESIGN OPERATIONS HEAD
New Delhi
Summary
A seasoned leader in design operations, I significantly enhanced operational efficiency and project delivery at Bonito Designs Pvt. Ltd. by implementing strategic cost-saving measures and streamlining processes. Skilled in space planning and team management, I excel in fostering team growth and driving business planning initiatives, leading to notable improvements in service quality and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Design Operations Head
Bonito Designs Pvt. Ltd.
11.2024 - Current
- Managed daily operations, ensuring timely delivery of high-quality products and services.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Championed change management efforts across organizational departments, assisting employees in adapting to new policies or procedures effectively.
- Reduced operational costs through continuous improvement initiatives and cost-saving measures.
- Oversaw problem resolution to address barriers to operational efficiency.
- Streamlined project management processes for increased efficiency and timely completion of projects.
Design Manager
Bonito Designs Pvt. Ltd.
02.2022 - 11.2024
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained and developed personnel to improve safety, employee relations and resolve site & design issues.
- Launched quality assurance practices for each phase of development
- Managed senior-level personnel working in marketing and sales capacities.
Sr. Interior Designer
Design Cafe
09.2019 - 12.2021
- Developed team communications and information for lead meetings and SOP's for 3D models.
- Successfully resolved technical design issues by using in depth knowledge about the products and installation, study of anthropometry, and most importantly with experience .
- Increased customer satisfaction by resolving product, services and installation issues.
- Worked with residential customers to understand needs and provide interior service and consultation.
- Mentoring junior designers to bring out better and effective output by understanding their true potential and giving them guidance.
- Devoted special emphasis to punctuality, meeting deadlines and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Handled major escalations regarding the delivery timelines and installation part.
Founder
Design Heights
11.2016 - 07.2019
- Trained and managed team of interns and discussed issues to provide resolution and apply best practices.
- Generate leads from both offline and online business channels.
- Assumes full accountability for the performance and profitability of the organization.
- Creating and implementing guidelines for the team members for better productivity and creating new learning opportunities..
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Interior- Intern
Creative Concept Group
06.2016 - 11.2016
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes of the meeting.
- Supervised interior site and worked closed with the carpenters to get detailed knowledge about the products.
- Analyzing the costing of the products, and searching for the better alternatives in approximately the same cost by doing market survey.
Education
Bachelor of Commerce - Commerce
School Of Open Learning, Delhi University
New Delhi 05.2013 - 2016.05
Diploma in Interior Design - Interior Design
Academy Of Applied Arts
New Delhi 01.2015 - 2016.04
Skills
Team Leadership
Strong Written Communication
Skilled Negotiator
Collaborative Team Development
Effective Business Strategy Design
Capacity planning
Software
Google Sketchup
Google Sheets
Microsoft Office
WPS Office
Timeline
Design Operations Head
Bonito Designs Pvt. Ltd.
11.2024 - Current
Design Manager
Bonito Designs Pvt. Ltd.
02.2022 - 11.2024
Sr. Interior Designer
Design Cafe
09.2019 - 12.2021
Founder
Design Heights
11.2016 - 07.2019
Interior- Intern
Creative Concept Group
06.2016 - 11.2016
Diploma in Interior Design - Interior Design
Academy Of Applied Arts
01.2015 - 2016.04
Bachelor of Commerce - Commerce
School Of Open Learning, Delhi University
05.2013 - 2016.05
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