Coordinate in implementing Annual Commercial Plan with sales over for 2021.
Led company programs and trained 5 team members to attain sales, service, and operational performance goals.
Planned and executed promotions and special events in close collaboration with management.
Maintained accurate records of sales, labor and other costs.
Management Intern
Mahindra Holiday and Resorts Private Limited
02.2020 - 03.2021
Used company reports to analyze sales, gross profit, and inventory activities.
Contributed in achieving best-ever MTD sales in financial year by up to 48.5 % from avg. $3.5 million to $5.2 million.
Liaised with influencers and food bloggers to extend public relations initiatives; yielding 20% APC improvements
Translated data from Multiple sources into useful information and business drivers utilized by senior management for strategic decision making.
Hotel Intern
Taj Hotels and Resorts
11.2017 - 03.2018
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Education
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management
Gurdaspur, India
08.2021
High School Diploma -
Army Public School
Ferozepur, India
07.2015
Extracurricular Activities
House Representative in third-year of college, facilitated in organizing Sports event, "GAME" 2018-2019.
·Vice-Captained of senior year Soccer Team for House Beas.
Lead a Awareness campaign on Cleanliness drive "Swacch Bharat" rallying around nearby towns.
·Won Silver in inter-college Debate Competition on "Technology, Hospitality and Future", Cocktail Making Competition and Environment Quiz arranged by an NGO.
·Part of the planning committee of "Food Fest 2018" and oversaw, co-created menu and managed sale of Indo-Chinese Food Outlet.
·Part of editing team for college magazine- "Bouquet Garni".
·Volunteered as an intern for Hamari Pahchan NGO in Social Entrepreneurship program by designing posters, running crowdfunding campaigns, Digital media marketing in support of underprivileged kids and women.
Participated in Employee Social Option Program (ESOPs) for Environmental and Social Causes such as teaching for Orphanage kids and planting saplings during time with MHRIL.
Skills and Interests
Languages- Punjabi (Native), Hindi (Native), English (C1 Level), German (Basic).
IT Skills- Excel (Advanced), SAP (Intermediate), VBA (Basic).
Scholarship-
Hobbies and Interest- Soccer, Writing, Reading, Cooking and Music.
Timeline
Assistant Food & Beverage Manager
Mahindra Holidays and Resorts Pvt. Ltd.
08.2021 - 11.2021
Management Intern
Mahindra Holiday and Resorts Private Limited
02.2020 - 03.2021
Hotel Intern
Taj Hotels and Resorts
11.2017 - 03.2018
Bachelor of Science - Hospitality Administration And Management