PRASHANT DAMBAL
Bengaluru
Summary
Dynamic leader with extensive experience at a leading printer manufacturing company, driving global delivery and orchestrating large-scale engineering programs. Proven track record in revenue growth strategies and cross-functional leadership, enhancing operational excellence through data analysis and KPI tracking. Expert in managing executive relationships and delivering innovative solutions.
Overview
26
26
years of professional experience
Work History
Global Delivery Head / Delivery Manager / Site Manager
Leading Printer Manufacturing Company
01.2008 - Current
- Owned end-to-end global delivery for large-scale product engineering programs in the Printer domain.
- Built, scaled, and led a high-performing organization of 800+ engineers across multiple regions.
- Orchestrated large delivery programs with teams ranging from 800+ FTE, ensuring predictable execution.
- Established and governed Offshore Development Centers (ODCs), including staffing, infrastructure, delivery, and compliance.
- Acted as Site Manager at client location, managing executive relationships and strategic delivery commitments.
- Led complex programs covering Driver Development, QA, Data Engineering, and UI/UX Print Design.
- Built and operationalized Printer Labs within ODC environments to support development, validation, and certification.
- Drove service excellence through continuous improvement, automation initiatives, KPI/SLA recovery programs, and executive-level dashboards.
- Enabled data-driven decision-making through metrics, forecasting, and operational analytics.
- Proactively identified growth and expansion opportunities, shaped proposals, and partnered with sales and solution teams to convert opportunities into new revenue streams.
- Owned full P&L responsibilities including forecasting, budget planning, cost and margin optimization, and revenue assurance.
Project Manager / Project Lead / QA Engineer
Leading Server & Storage Manufacturing Company
01.2000 - 01.2012
- Progressed from QA Engineer to Project Lead and Project Manager roles.
- Managed server and storage product engineering and quality assurance programs.
- Led cross-functional global teams delivering firmware, software, and validation projects.
- Implemented best practices in quality, release management, and project execution.
- Built strong domain expertise in server and storage technologies and enterprise platforms.
- Established early foundations in delivery governance, risk management, and stakeholder communication.
Education
Bachelor’s Degree - Engineering
IndiaSkills
- Global account management
- Stakeholder engagement
- Revenue growth strategies
- Account renewals and expansion
- Budget oversight
- Financial reporting
- KPI tracking
- Data analysis
- Customer health metrics
- Cross-functional leadership
- Problem resolution
- Executive escalation handling
- Product strategy development
- Digital transformation initiatives
- Innovation management
Accomplishments
- Built and scaled global delivery organizations from inception to 800+ engineers.
- Successfully managed multi-region delivery programs with 800+ FTE and complex vendor ecosystems.
- Established Printer and Server Labs within ODCs, reducing onsite dependency and accelerating delivery cycles.
- Delivered consistent service excellence with measurable improvements in quality, SLAs, and client satisfaction.
- Drove sustained account growth through structured expansion, upsell, and long-term partnership models.
Personal Information
Available: Open to Global Delivery & Leadership Roles
Timeline
Global Delivery Head / Delivery Manager / Site Manager
Leading Printer Manufacturing Company
01.2008 - Current
Project Manager / Project Lead / QA Engineer
Leading Server & Storage Manufacturing Company
01.2000 - 01.2012