Prashant Desai

§ SME for all T&E related queries.

§ Managing 5 members team to handle day today activity and escalation handling.

§ Implemented a process called Strikes for Aged company card expenses.

§ Experience in Corporate card implementation .

• Reduced errors in expense reports by conducting thorough audits and providing training to staff.
• Optimized company spending by analyzing expenses and identifying cost-saving opportunities.
• Managed vendor relationships to negotiate favorable payment terms and discounts, resulting in cost savings for the organization.
• Maintained compliance with company policies and tax regulations through diligent review of all submitted expenses.
• Facilitated accurate financial reporting with meticulous tracking of departmental expenditures.
• Supported internal departments by resolving discrepancies in interdepartmental expense allocation.
• Ensured timely reimbursements for employees by processing expense claims efficiently.
• Continuously sought further education and certifications relevant to Expense Analyst role, ensuring up-to-date knowledge of industry best practices.
• Contributed to the development of budgets based on accurate historical spending records.
• Expedited reimbursement process times through prompt communication with employees regarding missing or incomplete documentation.
• Collaborated with colleagues to develop best practices for efficient and compliant expense management.
• Elevated employee understanding of company policies through regular trainings on proper expense submission procedures.
• Increased transparency in expense reporting by creating user-friendly dashboards that displayed relevant metrics for stakeholders'' review.
• Enhanced budget management with comprehensive expense analysis, providing insights for informed decision making.
• Streamlined expense reporting processes by implementing automated software solutions.
• Performed ad hoc analyses as requested, assisting senior leadership in making informed decisions about company expenses.
• Scheduled meetings regularly to discuss potential improvements or policy changes related to Expense Analyst function.
• Spearheaded the implementation of a new corporate travel policy, leading to significant savings on business-related expenses.
• Assisted in annual budget planning by offering detailed historical expense data and projections.
• Reviewed financial reports and streamlined operations to increase productivity and company profits.
• Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
• Improved accuracy of financial data by reconciling vendor invoices and credit card statements.
• Collected data from other divisions to support quarterly forecasts.
• Performed complex financial and budget analyses to determine requirements and justify requested funding.
• Used relevant financial technology to generate reports and recommended courses of action to upper management.
• Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
• Developed and implemented financial models to analyze complex information and assess health of organization.
• Created and maintained precise and accurate models, charts and reports.
• Participated in client meetings to discuss financial analysis and investment strategies.
• Creation of process SOP for complete audit and admin process.
• Timely and Accurate reporting of Global KPI's
• GL reconciliation support.
• Internal and external audit support on a quarterly,monthly and weekly basis
• Sending out annotation to traveler as a notification regarding query or complaint.
• Helping employees to clear the dummy claims.
• Complies with all Center requirements.
• Provides Tier 2 support as needed. Responds to requests and queries from claimants and approvers in a timely manner.
• Notify the claimant of actions required if there are any issues with the expense claims in a timely manner.
• Addressing the traveler queries with priority without the escalations.
• Contacting employees for the information required and help them to understand in order to deliver the better service.
• Preparation and consolidation of SLA report to handle the day today activities and responsible for the SLA allocation to the pre-auditors for the review and process.
• Contributes to the achievement of T&E Delivery performance and quality standards as defined in relevant service level agreements and complies with all Business Controls requirements to always ensure audit readiness.
• Achieves performance objectives agreed with the First Line Operation Manager / Second Line Operations Manager through the Performance Management System (PBC).
• Work on the Surf tool where employees raise the concern towards the expenses in order to update on the queries related to Concur AppZen, card and admin related issues
• Maximum usage of SAP and Surf application to address the queries raised by employees.

• Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
• Assisted in training new associates, resulting in increased team productivity and effectiveness.
• Maintained consistent attendance records contributing positively to overall team performance.
• Solved customer complaints efficiently whilst adhering to company guidelines.
• Adhered to company policies regarding attire, punctuality, and professional conduct at all times while on the job site.
• Conducted regular price audits to maintain pricing accuracy and consistency throughout the store.

• Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
• Maintained safety standards on the sales floor by promptly addressing spills or potential hazards for customers and employees alike.
• Assisted in training new associates, resulting in increased team productivity and effectiveness.
• SPOC for resigned employee expense management and profile extension in concur and SPOC for VIP card management
• Timely monitoring of AP payment and payroll payments of employee claim submission.
• Corporate card admin for all corporate cards issue and implementation lead.

• Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
• Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
• Participated in regular team meetings, contributing valuable insights toward process enhancements.
• Handled high volumes of incoming work requests professionally while maintaining excellent organization.
• Collaborated with team members for enhanced process efficiency and productivity.
• Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
• Maintained high levels of data confidentiality through adherence to company policies and procedures.
• Reduced errors in data entry by maintaining strict attention to detail and thoroughness.