PRASHANT GOHEL
Sales & Marketing
Rajkot
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Diligent and dedicated Deputy Manager with 4 years of experience in the HDFC BANK. Excellent interpersonal and communication skills. Dynamic and determined with exceptional leadership qualities. Friendly Deputy Manager committed to creating a positive work environment through effective mentoring and coaching. Skilled in delegation and communication. Talented in leadership, staff development and training.
Overview
16
16
years of professional experience
Work History
Assistant General Manager
Angel Pumps
2021.01 - 2024.01
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Marketing Head ( All INDIA )
Arise Ceramic (P) Ltd
2 2015 - 2020.12
- Led a team of marketing professionals for successful product launches and promotions.
- Implemented data-driven decision-making processes to guide innovative marketing strategies.
- Improved lead generation efforts by implementing targeted inbound marketing strategies that attracted high-quality prospects.
- Mentored junior staff members, providing guidance in professional development and fostering a collaborative team environment within the department.
- Established strong relationships with key industry influencers to elevate brand reputation.
- Enhanced customer engagement with targeted social media strategies and content creation.
Deputy Manager
HDFC BANK LTD
2010.12 - 2015.01
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Oversaw daily operations of the department, ensuring maximum productivity and adherence to company policies.
- Created reports and analyzed and interpreted data.
- Optimized internal workflows by identifying bottlenecks in processes and implementing efficient solutions for increased productivity.
Marketing Manager
Pooja Industries
2009.09 - 2010.11
- Led a team of marketing professionals to deliver high-quality campaigns on time and within budget.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
Team Support Manager
Pizza Hut (UK Ltd)
2008.07 - 2009.08
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Cross-trained existing employees to maximize team agility and performance.
Customer Service Manager
ICICI Bank (HFC Operation Department)
2007.11 - 2008.04
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
Education
MBA - Human Resources Management
WORCHESTER UNIVERSITY
ESSEX College Of Management & Science07.2009
B.COM - Accounting And Finance
Christ College
Rajkot, India04.2007
H.S.C. - Accounting And Finance
GSEB
Rajkot04.2004
S.S.C. -
GSEB
Rajkot, India04.2002
Skills
Performance Improvements
Cost analysis and savings
Task Delegation
Process and procedure development
Operations Management
Decision-making capabilities
Sales and Marketing
Sales Strategies
Expertise in sales
Customer Relations
Team motivation
Business Development
Generalattributes
- Initiative and drive
- Problem solving abilities
- Research skills
- Dynamic and vibrant personality
- Interpersonal skills
- Confident in dealing with the public, either face to face or telephone.
- Excellent communication skills
- Friendly and outgoing personality
- Mix and communicate with all age groups
- Positive & Learning Attitude
- Convincing Power
- Interpersonal & Presentation Skill
Sonof
Lalitbhai Amrutlal Gohel
Personal Information
- Date of Birth: 10/30/1986
- Gender: Male
- Marital Status: Married
References
Available on Request
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Gujarati
Advanced (C1)
Timeline
Assistant General Manager
Angel Pumps
2021.01 - 2024.01
Deputy Manager
HDFC BANK LTD
2010.12 - 2015.01
Marketing Manager
Pooja Industries
2009.09 - 2010.11
Team Support Manager
Pizza Hut (UK Ltd)
2008.07 - 2009.08
Customer Service Manager
ICICI Bank (HFC Operation Department)
2007.11 - 2008.04
Marketing Head ( All INDIA )
Arise Ceramic (P) Ltd
2 2015 - 2020.12
MBA - Human Resources Management
WORCHESTER UNIVERSITY
B.COM - Accounting And Finance
Christ College
H.S.C. - Accounting And Finance
GSEB
S.S.C. -
GSEB