Summary
Overview
Work History
Education
Skills
Languages
Timeline

Prashant Gouda

Surat

Summary

Skilled in team building and employee engagement, with a focus on training new staff members to adhere to company policies. Created promotional strategies that increased market share while monitoring daily sales figures to identify trends in customer behavior. Conducted regular performance reviews to assess employee progress and implemented operational improvements based on data analysis. Maintained compliance with company policies and safety regulations, ensuring a productive work environment. Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering [Number] years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of [Type] department. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.

Overview

5
5
years of professional experience

Work History

Department Manager

Zudio
Surat
05.2024 - Current
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Developed promotional campaigns to increase brand recognition in target markets.
  • Created monthly schedules for staff members to ensure adequate coverage during peak hours.
  • Participated actively in strategic planning sessions with top executives from different divisions.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints and issues promptly and professionally.
  • Ensured compliance with company policies and relevant regulations.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.

Sale Officer

Zudio
Surat
07.2022 - 06.2024
  • Developed strategies to increase sales and market share.
  • Identified customer needs and developed customized solutions.
  • Prepared weekly reports summarizing current sales performance metrics.
  • Maintained accurate records of all sales activities and results.
  • Collaborated with other departments to ensure customer satisfaction throughout the process.
  • Developed a comprehensive understanding of company products and services.
  • Analyzed customer feedback to improve product offerings.
  • Implemented promotional campaigns to boost sales volume.
  • Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
  • Contacted current and potential clients to promote products and services.
  • Used cold calling and networking to sell products and services.
  • Provided detailed and accurate sales forecasts to senior management.
  • Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
  • Acted as a liaison between the customer and cross-functional internal teams.
  • Enhanced product knowledge through continuous learning and professional development activities.
  • Sourced new sales opportunities through inbound lead follow-up.
  • Reviewed and analyzed sales performance against plans to determine effectiveness.
  • Negotiated contracts and closed agreements to maximize profit.

Team Leader

Reliance trends
Surat
06.2020 - 07.2022
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Ensured compliance with all safety regulations in the workplace.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Maintained a positive work environment that promoted collaboration between team members.

Education

BBA -

Devkinandan Hindi Vidyalay, Surat
05-2017

Skills

  • Employee training
  • Inventory management
  • Sales forecasting
  • Promotional campaigns
  • Customer relationship management
  • Performance review
  • Staff scheduling
  • Data analysis
  • Team building
  • Operational improvement
  • Loss prevention
  • Employee engagement
  • Strategies and goals

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Department Manager - Zudio
05.2024 - Current
Sale Officer - Zudio
07.2022 - 06.2024
Team Leader - Reliance trends
06.2020 - 07.2022
Devkinandan Hindi Vidyalay - BBA,
Prashant Gouda