Training & Sales Professional with extensive leadership Experience in Staff Development, Process & productivity Improvements, Performance management & curriculum Design, with more the 12 Years’ Experience in different role in sales & Training, Detail-Oriented Team Player with Strong Organizational Skills with ability to handle multiple projects simultaneously with high degree of Accuracy. Skilled in sales strategy, Clint relationship Management & Performance Coaching. Looking to contribute my passion for people development and business growth to a dynamic, Growth-focused Organization.
Overview
13
13
years of professional experience
2010
2010
years of post-secondary education
3
3
Languages
Work History
Regional Manager Training
Equitas Small Finance Bank Limited
Ahmedabad
01.2024 - Current
Branch Banking.
Gujarat
Taking care of 28 month-on-month, managing 350+ employees.
Developed and executed successful business plans that resulted in improved market share and profitability within the region.
Established and maintained operational standards for all 3 Cluster allocated to locations.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Developed detailed plans based on broad guidance and direction.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Managed senior-level personnel working in marketing and sales capacities.
Regional Manager Training
AU Small Finance Bank Limited (prior: Fincare SFB)
Ahmedabad
06.2022 - 01.2024
Branch Banking, Rural, Assets.
Gujarat, MH, RoM.
58 branches, 450 employees, month on month.
Developed and executed successful business plans that resulted in improved market share and profitability within the region.
Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
Motivated regional staff to achieve ambitious sales targets by establishing a competitive incentive structure and celebrating team accomplishments.
Established and maintained operational standards for 28 Retail Banking branch of Gujarat & ROM locations.
Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Supervised various locations, enforcing high-quality standards of operation.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Developed detailed plans based on broad guidance and direction.
Launched quality assurance practices for each phase of development
Leveraged data and analytics to make informed decisions and drive business improvements.
Defined clear targets and objectives and communicated to other team members.
Area Manager Sales & Regional Manager Training
Bajaj Alliance Life Insurance Company Limited
Ahmedabad
12.2018 - 06.2022
Banca (6 banks) & Broca (12 Broca)
Gujarat, MH.
60 branches (partner's banks, BROCA partner/400+ employees month on month).
Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Developed and implemented strategies to improve customer service and increase sales.
Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Increased team productivity by streamlining processes and implementing more efficient systems.
Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Managed accounts to retain existing relationships and grow share of business.
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Compiled and analyzed data to determine approaches to improve sales and performance.
Managed revenue models, process flows, operations support, and customer engagement strategies.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Organized promotional events and interacted with community to increase sales volume.
Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Established team priorities, maintained schedules and monitored performance.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Managed senior-level personnel working in marketing and sales capacities.
Territory Manager
TATA AIA Life Insurance Company Limited
Ahmedabad
04.2018 - 12.2018
Banca (HDFC Bank Ltd. Relationship)
Gujarat.
18 partner branches and managing team of on role employees of 10+.
Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Established successful account relationships by building rapport and maintaining consistent communication.
Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Researched competitor activity and used findings to develop sales growth strategies.
Developed and maintained strong relationships with key stakeholders in assigned territory, becoming trusted advisor on product solutions.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Prepared sales presentations for clients showing success and credibility of products.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Relationship Associates
Max Life Insurance Company Limited
Ahmedabad
12.2012 - 04.2018
Axis Bank Ltd Relationship
Ahmedabad.
4 Branches of the Cluster & 27+ Employees Month on Month.
Managed a diverse portfolio of clients, ensuring their financial needs were met and exceeded.
Supported special projects as needed under the guidance of senior Relationship Managers, gaining valuable exposure to high-level strategies.
Managed confidential client information with the utmost discretion, adhering to all relevant data protection regulations and protocols.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Used data entry skills to accurately document and input statements.
Responded to customer concerns and questions on daily basis.
Created improved filing system to maintain secure client data.
Monitored outstanding invoices and performed collections duties.
Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Education
Bachelor of Commerce - Accounting & Business Management
Gujarat University
Ahmedabad, India
10-2008
Advance Diploma - Computer software Technology
Electronic trade & Technology Institute of India
01.2002 - 01.2004
Elementary Fire & Emergency Safety & Service - Fire & Safety
Ahmedabad Fire & Emergency Services
Ahmedabad
Akhil Bharat Hindi Ratna -
Skills
Interests
Reading, Driving
Disclaimer
Declaration: I would like to confirm that all above information is True & Correct as per my best Knowledge & Concern. Reference will be provided when & where it would be Require
Timeline
Regional Manager Training
Equitas Small Finance Bank Limited
01.2024 - Current
Regional Manager Training
AU Small Finance Bank Limited (prior: Fincare SFB)
06.2022 - 01.2024
Area Manager Sales & Regional Manager Training
Bajaj Alliance Life Insurance Company Limited
12.2018 - 06.2022
Territory Manager
TATA AIA Life Insurance Company Limited
04.2018 - 12.2018
Relationship Associates
Max Life Insurance Company Limited
12.2012 - 04.2018
Advance Diploma - Computer software Technology
Electronic trade & Technology Institute of India
01.2002 - 01.2004
Bachelor of Commerce - Accounting & Business Management
Gujarat University
Elementary Fire & Emergency Safety & Service - Fire & Safety