Prashant Intwala
IT infrastructure
Autadwadi Handewadi,Maharashtra
Summary
Experienced solution-focused IT professional with 14+ years of expertise in the BPO, IT, and Gaming industries. Skilled in systems/network administration, VMware, Windows server/client OS, virtualization, backup operations, firewall management, and IT procurement. Demonstrated success in managing IT infrastructure, vendor relationships, and end-to-end IT operations.
Overview
18
18
years of professional experience
1992
1992
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Tech Lead IT Infra
Jetsynthesys Pvt Ltd
Pune
01.2021 - Current
- Configured, Administered & Managed - Windows Server 2012 and 2022 AD, DNS, DHCP, GPO, WSUS, and firewall policies
- Manage and steer IT Infrastructure Projects by working closely with business users and vendors to understand the project requirements
- Deliverables ensuring deliverables are completed within target timeframes and are consistent of quality.
- Managed IT infrastructure (procurement, asset management, AMC for Firewall, Server, NAS, Biometric, CCTV, UPS, etc.)
- Managed IT Helpdesk and Asset Management systems (Manage Engine, Sapphire IMS)
- Maintained and managed Windows Servers, NAS (Windows and Synology) and O365
- Responsible for IT Procurement, commercials, Vendor Management, and negotiations ensuring excellent service deliverability, reducing potential risks resulting in long-term savings.
- Handled 150+ web domain management, procurement, and renewals
- Migrated Active Directory and DHCP Server environment from Server 2012 to 2022 without any downtime.
- Running IT Security awareness programs, training, IT induction, and best IT Security practices resulting in 95% current threat coverage as part of the awareness program
Senior System Administrator
DSK Digital Technologies Pvt. Ltd
Pune
02.2017 - 01.2021
- Responsible for Maintenance & Administration of the Virtual Infrastructure - VMware (ESXi),
- Responsible to forecast and prepare IT infra budget for management and finance team to prepare overall organization budget.
- Managing backup to disk and backup to tape using VEEAM Backup and Replication software.
- Implement & managed Spice works IT Helpdesk and inventory management system
- Managed and Maintained the Windows Server 2012 Active Directory environment including DNS, DHCP, and Group Policy Management (GPO) and Active Directory Integration
- Managed Firewall's web filtering policy, port access policy, Bandwidth management and VPN.
- Vendor, Asset and AMC management.
- Procurement of IT hardware and Software based on organization's requirement.
Senior Executive IT Operations
DSK Milkotronics Pvt. Ltd
08.2014 - 01.2017
- Managing and supporting hardware and software operations at Main branch and RO which include 90 + desktops and laptops. Providing Remote Technical Support to RO Office.
- Managing of third party email service.
- Managing File server Disk quota using FSRM
- Managed firewall policies, Symantec Endpoint, and leased line (TATA).
- Vendor, Asset and AMC management
Senior Network Administrator
Bridge2Tech Consultancy Pvt. Ltd
01.2007 - 11.2010
- Managed 65-70 desktops/laptops, WS 2012 Active Directory, DNS, DHCP, and FSRM
- Prepared New IT infrastructure by utilizing the existing equipment. Forecasted and procured the best infrastructure equipment taking into consideration the future trend & needs within the company's budget.
- Implementation and Installation of network cabling & devices, servers and communication system (VoIP & PRI)
- Provided power backup, cooling solution and reallocated the IT equipment carefully to new premises.
- Administered Avaya IP Office 500, VoIP, PRI lines, and Symantec Endpoint
- Key Projects
- Office Relocations: Successfully relocated IT infrastructure for Bridge2Tech and DSK Digital, including network cabling, server migration, and hardware procurement.
Education
B.Sc. - Chemistry
South Gujarat University
04.2001 - 01.2001
H.S.C. -
Gujarat State Education Board
Bilimora 04.2001 - 01.1998
S.S.C. -
Gujarat State Education Board
Skills
- Office Infrastructure Planning, Execution, and Management
Email Systems Office 365 Administration
IT Infra Procurement
Windows Technologies Active Directory, DNS, DHCP
Virtualization VMware vSphere
Networking Firewall Mgmt
Backup & Security Veaam Backup 70, Symantec Endpoint, Sophos, CrowdStrike
IT Operations Helpdesk and Asset Management
Project management
Documentation and reporting
Task delegation
IT Infrastructure Budget
Team building
Effective communication
Vendor Management
Certification
MCSE (Windows Server 2003)
Training
CCNA, Avaya Call Manager
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved ISP and other critical server and devices uptime by introducing Site 24x7 for real time monitoring system.
- Office Relocations : Successfully relocated IT infrastructure for Bridge2Tech and DSK Digital , including network cabling, server migration, and hardware procurement.
- Planned and executed 6 new office infrastructures for Jetsynthesys Pvt Ltd.
- Migrated Active Directory from Server 2012 to 2022.
- Migrated IT Helpdesk and Asset Management system from ManageEngine to Sapphire IMS.
Personal Information
- Passport Number: R4453151
- Date of Birth: 09/10/80
- Marital Status: Married
Timeline
Tech Lead IT Infra
Jetsynthesys Pvt Ltd
01.2021 - Current
Senior System Administrator
DSK Digital Technologies Pvt. Ltd
02.2017 - 01.2021
Senior Executive IT Operations
DSK Milkotronics Pvt. Ltd
08.2014 - 01.2017
Senior Network Administrator
Bridge2Tech Consultancy Pvt. Ltd
01.2007 - 11.2010
B.Sc. - Chemistry
South Gujarat University
04.2001 - 01.2001
H.S.C. -
Gujarat State Education Board
04.2001 - 01.1998
S.S.C. -
Gujarat State Education Board
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