Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Prashant Jaiswal

Prashant Jaiswal

SAVP, Insurance Finance And Operations
Noida,UP

Summary

Dynamic leader in service delivery for a global insurer at EXL, possessing extensive experience in managing client relationships and driving insurance operations and finance. Expertise in strategic planning is complemented by oversight of operational, financial, and technological initiatives, including underwriting, claims, and regulatory and statistical reporting. Proven track record of aligning organizational goals with client satisfaction and compliance while effectively leading sizable teams to identify tailored solutions. Committed to fostering innovation and efficiency within the insurance sector to achieve optimal results.

Overview

19
19
years of professional experience
1
1
Certification
2
2
Languages

Work History

Sr. Assistant Vice President at EXL

EXL
01.2024 - Current
  • Service Delivery Leader for a global insurer responsible for managing client relationships and various stages of financial operations, from RFP, due diligence, transition, to steady state.
  • Responsibilities:
  • Manage client relationships, identify client requirements, and develop solutions.
  • Lead teams such as Statistical/Regulatory Reporting, Tax Reporting, Statutory Reporting, FP&A, Technology Finance, Statutory Reporting (Yellow Books), IT Change Management, and project teams such as SAS and TM1.
  • Identify opportunities for business expansion, and manage P&L of approximately $4.5 million.
  • Subject matter expert for statistical and IT change management for various RFPs in F&A.
  • Manage and deliver on KPIs for both the client and the organization.
  • 11 FTEs in direct and 170 indirect reporting.
  • Collaborated with marketing teams on successful brand-building campaigns that drove awareness and demand for products or services.
  • Spearheaded talent acquisition efforts, attracting top industry professionals who contributed to the company''s success.

Assistant Vice President

EXL
01.2021 - 12.2023
  • Service Delivery Leader for a global insurer responsible for managing client relationships and various stages of financial operations, from RFP, due diligence, transition, to steady state.
  • Responsibilities:
  • Optimized resource allocation by analyzing operational needs, reallocating resources as needed to maximize efficiency across all functions.
  • Increased efficiency by streamlining processes and implementing new software tools for the team (SOVOS, Anaplan).

Senior Operations Manager

EXL
09.2018 - 01.2021

Provide strategic leadership for statistical reporting across one of the world’s largest P&C insurance organizations, overseeing compliance and external reporting requirements for NCCI, ISO, TICO, and monopolistic states. Manage large-scale historical datasets spanning three decades of policy-year premiums, claims, and reserves.

  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Implemented data-driven decision making to inform business strategies and drive operational excellence.
  • Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.

Process Excellence Manager

EXL
03.2016 - 08.2018
  • Lean Six Sigma project coach, Project manager for RPA project (Blue Prism)
  • 2 years 6 months

Assistant Manager - Global Quality Control

XL Group
10.2014 - 03.2016

Led gap identification and quality control development within the central quality team, improving accuracy and consistency in underwriting and policy servicing processes

Business Analyst

Genpact
01.2013 - 08.2014
  • Managed exposure and business specifications for new policies, enhancing Commercial Line Reports.
  • Collaborated on improvement projects to enhance cohesion between multiple departments.
  • Analyzed data to identify trends and make strategic recommendations for business growth.

Insurance Reporting Analyst

Genpact
03.2010 - 12.2012
  • Managed data maintenance from various systems, including Oracle, Hyperion, Essbase, and Data Warehouse, for insurance reporting at Genpact.
  • Led the Green Belt TAT Project as Project Leader, implementing Six Sigma methodologies, resulting in process efficiency improvements.
  • Collaborated with NCCI and ISO for accurate reporting and analysis, ensuring compliance, and data integrity.

Subject Matter Expert

Genpact
07.2007 - 02.2010
  • Working for the property and casualty insurance business.
  • Insurance trainer.
  • Strong understanding of U.S. insurance regulations, state-specific filing requirements.
  • Reviewed Commercial Package binders and policies to identify underwriting gaps, and recommended necessary corrections prior to final document issuance.
  • Strong expertise in property, homeowners, excess liability, and umbrella insurance products.
  • Insurance certification, such as Intro 320, AINS, and CPCU, is in progress.
  • Possess a strong understanding of the UK Lloyd's market, including its unique underwriting structure and broker-led distribution model. Experienced in analyzing and supporting the placement of excess-of-loss and layered insurance programs by assessing risk distribution across layers, evaluating attachment points
  • Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.

Education

Black Belt Certification - Statistics

Indian Statistical Institute
01.2016

MBA - Project Management

Sikkim Manipal University
01.2012

Graduation - Economics Hons.

BBU
01.2007

Matriculation - Army Public School

Army public School Giridih
01.2000

AINS Certification

The Institutes
USA

Skills

Insurance and finance proficiency

Process optimization expertise

Change management expertise

Operational efficiency planning

Strategic development

Cross-functional teamwork

Strategic issue analysis

Process optimization

Employee engagement strategies

Collaborative team development

Certification

AINS

Timeline

Sr. Assistant Vice President at EXL

EXL
01.2024 - Current

Assistant Vice President

EXL
01.2021 - 12.2023

Senior Operations Manager

EXL
09.2018 - 01.2021

Process Excellence Manager

EXL
03.2016 - 08.2018

Assistant Manager - Global Quality Control

XL Group
10.2014 - 03.2016

Business Analyst

Genpact
01.2013 - 08.2014

Insurance Reporting Analyst

Genpact
03.2010 - 12.2012

Subject Matter Expert

Genpact
07.2007 - 02.2010

Matriculation - Army Public School

Army public School Giridih

Black Belt Certification - Statistics

Indian Statistical Institute

MBA - Project Management

Sikkim Manipal University

Graduation - Economics Hons.

BBU

AINS Certification

The Institutes
Prashant JaiswalSAVP, Insurance Finance And Operations