PRASHANT KUMAR
Mumbai
Summary
Dynamic Project Lead at Coforge Ltd. with expertise in Motadata AIOps and ITSM platforms. Proven track record in vulnerability remediation and SLA compliance, driving operational efficiency and security hardening. Adept at client communications and team leadership, ensuring high availability and robust infrastructure management across diverse environments.
Overview
11
11
years of professional experience
Work History
Project Lead
Coforge Ltd
Mumbai
11.2024 - Current
- Leading multiple teams managing Motadata AIOps (Network Monitoring and Server Monitoring modules), and Motadata ServiceOps (ITSM platform).
- Overseeing end-to-end application upgrades, maintenance, and operations, ensuring platform stability, and high availability.
- Driving VAPT remediation activities across application, infrastructure, and operating system layers, in coordination with security and audit teams.
- Analyzing VAPT findings, planning remediation, implementing fixes, and ensuring timely closure of vulnerabilities.
- Coordinating with internal teams and stakeholders to ensure effective monitoring, secure incident management, and SLA compliance.
- Driving continuous improvement, operational efficiency, and security hardening across monitoring and ITSM environments.
- Facilitated communication between stakeholders to gather requirements.
Senior Administrator (BFSI India)
Wipro
Greater Noida
01.2023 - 04.2024
- Leading a dedicated team in the strategic management of Linux infrastructure, overseeing seamless software upgrades and maintenance to ensure robust and efficient operations, all driven by a relentless commitment to customer satisfaction
- Exposure in Linux File-system Management, NFS Server/Client Administration Tasks, Linux Package and Patch Management, Linux User Administration & Configuring Web Server & basic shell scripting.
- Execute strategic LVM and file-system management practices.
- Skillfully troubleshoot CPU and file-system utilization issues.
- Proactive management of the team members and to ensure SLA achievement for Incidents, Requests and Problems.
- Managing Pacemaker Cluster (PCS) as an admin in 24/7 support environment.
- Perform kernel patch upgradation activities & Firmware upgradation activities.
- Manage SSL Certificate Implementation on web servers and knowledgeable in Web Application Firewall, alert monitoring, incident analysis, & reporting.
- Collaborate within established configurations, documentation, and change management policies.
- Perform DC-DR drill on quarterly basis
Project Coordinator (BFSI USA)
Wipro
Greater Noida
10.2021 - 12.2022
- Guiding a dedicated team in the strategic management of infrastructure, overseeing seamless software upgrades, and fortifying security protocols to ensure robust and efficient operations, all driven by a relentless commitment to customer satisfaction.
- Provide strategic input to improve stability, security, efficiency & scalability of the overall environment.
- Collaborate with cross-functional teams to develop firewall strategies & deployment processes.
- Provide valuable compliance advice to the Application Business unit management regarding policies, controls, and procedures.
Senior Administrator (BFSI USA)
Wipro
Greater Noida
06.2019 - 10.2021
- Managing server infrastructure, ensuring system security, overseeing backups, optimizing performance, troubleshooting complex issues, and staying updated on emerging technologies and industry best practices.
- Implement software upgrades, patches, & hot fixes on servers to enhance system performance.
- Illumio agent installation on 25K+ Linux servers.
- Leading a team of six in building, managing, & monitoring Linux infrastructure.
- Bastion Host implementation on various application servers.
- Vendor Coordination, Conference Calls.
- Monitors applications, systems, and hardware in a processing environment for abnormal processing conditions.
- Demonstrate expertise in Bash Shell Scripting for task automation.
- Inventory Management and provide status reports to the client and management.
System Administrator (BFSI UK)
Wipro
Pune
09.2016 - 05.2019
- Regularly assessing and applying security patches and updates to address vulnerabilities over 65K+ Linux servers.
- Planning and executing major and minor OS upgrades to ensure the use of the latest features and security enhancements.
- Ensuring robust backup procedures are in place and having rollback plans in case issues arise during or after patch application to safeguard critical data.
- Diagnose and resolve system-related issues promptly.
- Optimize server performance for efficiency and responsiveness.
- Manage and troubleshoot LVM and file-system management for Linux servers.
- Unix Administrator for supporting Linux and VCS in 24*7 support environment.
- Plan and schedule VCS cluster upgrades to leverage new features and security enhancements.
Administrator (Telecom Finland)
Wipro
Bangaluru
12.2014 - 05.2016
- Install and configure Linux servers for the business customer.
- Monitor and optimize system performance.
- Implement backup, recovery, and update procedures.
- Resolved and troubleshooted L1 issues.
- Collaborate with other IT teams for integration and support.
- Asset management and infrastructure configuration.
- Created and maintained user accounts, permissions, and access rights, establishing a foundation for system security protocols.
Education
MTech WILP - Software Engineering
BITS Pilani
Pilani, Rajasthan12.2018
Bachelor of Computer Applications -
CCS University
Meerut, UP06.2014
Skills
- Motadata ServiceOPS
- Motadata AIOPS
- Vulnerability remediation
- SLA compliance
- Linux infrastructure management
- Client communications
- Linux Administration
- AIOps management
- RHEL Linux
- NFS
- User Management
- File System Management
- Apache
- LVM Management
- RHEL PCS Cluster
- Oracle Linux
- CentOS Linux
- Virtualization
- Red Hat Virtualization
- VMware Virtualization
- KVM
- Scripting & Automation
- Shell Scripting
- Bash Scripting
- AutoSys
- HPSA Tool
- Veritas Cluster Server
- ServiceNow
- CA-Service Desk
- BMC Remedy
- IBM-ISM
- Cloud Computing Fundamentals
- CISCO UCS Manager
- IT Service Management
- ITIL
- Change Management
- Incident Management
- Security & Compliance
- Web Application Firewall
- SSL Certificates
- Illumio Network segmentation
- SSH
- Risk Assessments
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Personal Information
DOB: 09/03/1993
Timeline
Project Lead
Coforge Ltd
11.2024 - Current
Senior Administrator (BFSI India)
Wipro
01.2023 - 04.2024
Project Coordinator (BFSI USA)
Wipro
10.2021 - 12.2022
Senior Administrator (BFSI USA)
Wipro
06.2019 - 10.2021
System Administrator (BFSI UK)
Wipro
09.2016 - 05.2019
Administrator (Telecom Finland)
Wipro
12.2014 - 05.2016
MTech WILP - Software Engineering
BITS Pilani
Bachelor of Computer Applications -
CCS University