Prashant Kumar Singh
Chandigarh
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
The Finch
Chandigarh
05.2019 - Current
- Monitored and improved efficiency of processes, team performance, and customer service.
- Created detailed reports on the performance of individual departments within operations.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Developed and implemented operational procedures to ensure quality standards are met.
- Organized special events such as conferences or meetings in the premises ensuring smooth running of activities according to plan.
- Handled guest complaints professionally and efficiently.
- Ensured compliance with safety regulations in accordance with local laws.
- Maintained high standards of quality control, hygiene, health and safety.
- Monitored customer feedback surveys and took appropriate action based on results.
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Analyzed sales data from different channels and identified opportunities for improvement in terms of pricing strategies or promotions.
- Oversaw inventory management, ensuring adequate supplies while controlling costs.
- Led a diverse team, overseeing recruitment, training, and development to ensure high-quality service standards.
- Conducted regular inspections of facilities to ensure cleanliness standards were met.
Bar Supervisor
Chilis American Grill & Bar
Chandigarh
03.2017 - 03.2019
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Education
Bachelor of Science - Hotel Management
Chandigarh Group of Collage
Landran03-2015
High School Diploma -
Army Public School
Chandimandir03-2012
Skills
- Training and mentoring
- Promotions
- Planning
- Production
- Business Development
- Social media networking
- Guest experiences
- Special Event Coordination
- Marketing
- Staff Training
- Guest Relations Management
- Marketing expertise
- Staff Training and Development
- Food and Beverage Operations
- Outstanding communication skills
Timeline
Restaurant Manager
The Finch
05.2019 - Current
Bar Supervisor
Chilis American Grill & Bar
03.2017 - 03.2019
Bachelor of Science - Hotel Management
Chandigarh Group of Collage
High School Diploma -
Army Public School
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