A result-oriented professional with 10+ years of experience in Technology and banking domain, have gained expertise in handling plethora of Banking products and processes.
Fair exposure of working in Core Banking, Mortgages and Payments Projects.
Sound knowledge of Banking Assets (Loans), Liability (CASA, TD), Core Banking and Finacle CRM.
As a Business Analyst collaborating directly with the Stakeholders, different team members to gather requirements.
Expertise in creating User stories, UML diagrams using Microsoft Visio, Agile Requirements Designer (ARD).
Was part of IT ops team in developing and refining the loan operating system (LOS) of the bank.
Implemented technological improvements for enhanced system efficiency.
An effective communicator with strong coordination, analytical and problem solving skills.
Overview
11
11
years of professional experience
Work History
Manager - Credit Monitoring
Federal Bank
Bengaluru , Karnataka
01.2024 - Current
Monitored agricultural and business loan portfolios, ensuring compliance and risk management
Developed strategies for credit recovery and risk mitigation
Analyzed loan performance to improve portfolio quality.
Business Analyst
Federal Bank Ltd
05.2017 - 12.2023
Was part of IT ops team in developing and refining the loan operating system (LOS)
Implemented technological improvements for enhanced system efficiency
Contributed to core banking system enhancements and operational efficiency
Was a part of LOS implementation
Did UAT testing as and when new changes are deployed
Testing done in our Bank's LOS test environment and also in the test environment of Finacle 10
Various parameters of the LOS system were configured such as New Product configuration, creating simplified Loan account opening portal and changes requested by the National credit hub who are the product owner of the LOS
Also was involved in UAT testing in the projects such as creating new loan products, creating limit node field in LOS etc
Preparing Business requirement document/Functional requirement document
Supervised the LOS support team - The team provided support across the bank for processing loans, user management and failure handling in front end
Monitored the data flow from LOS to CBS platform
Good Knowledge of CASA, Deposits, Retail Loans, corporate Loans
Preparing Business requirement document/Functional requirement document
Thorough knowledge of operating core banking (Finacle) software for daily Banking Operations for various Products and Services
Skilled in various methods of assessing credit proposals like LTV Ratio (Loan to Value Ratio), Ratio analysis, drawing power calculation, FOIR, risk rating calculation with various factors involved.
Conducted market analysis to adapt sales strategies
Built strong customer and local business relationships.
Retail Sales Officer
Federal Bank
01.2014 - 09.2014
Managed retail business portfolio, driving sales growth and customer engagement
Implemented strategic sales plans tailored to the local market
Enhanced customer service through cross-functional team coordination.
Education
Advanced Programme in FinTech & Financial Blockchain -
Indian Institute of Management
Kolkata
01.2024
Post Graduate Diploma in Banking and Finance -
Manipal University
Bangalore
01.2014
Bachelor of Technology in Information Technology -
Asansol Engineering College
West Bengal
06.2012
Skills
Project Management
System Development & Refinement
Team Leadership
Process Optimisation
Stakeholder Collaboration
Loan Origination System
Loan Management System
Core Banking Solutions
Agile Methodoligies
Risk Management
Key Skills
Well versed in working with the latest core banking solutions.
Good Knowledge of Current Account, Savings Account, Fixed Deposits, Recurring Deposits, Interest calculations, Retail Loans, SME loans.
Extensive Knowledge with respect to the Retail and corporate credit assessment and their proper execution in Banking Software (schedule creation, interest calculation, stock, and receivables up-dation, collateral security creation etc.).
Organize & Lead Requirement Gathering (Elicitation)meetings using techniques like Questionnaires, Document Analysis, Brainstorming Sessions, and Focus Group Discussions.
Verification/Validation of requirements to ensure they deliver business value by conducting various reviews and workshops with clients
Elicited & Translated Business requirement to User Stories & Epics, Acceptance criteria, prototypes, Business value.
Proficient in creating Business Requirement document, Functional Requirement Document, Use case specification Document, Requirement Traceability Matrix.
Well versed in working with the latest core banking solutions (Finacle7, Finacle10, Finacle11).
Timeline
Manager - Credit Monitoring
Federal Bank
01.2024 - Current
Business Analyst
Federal Bank Ltd
05.2017 - 12.2023
Retail Sales Manager
Federal Bank
10.2014 - 04.2017
Retail Sales Officer
Federal Bank
01.2014 - 09.2014
Advanced Programme in FinTech & Financial Blockchain -
Indian Institute of Management
Post Graduate Diploma in Banking and Finance -
Manipal University
Bachelor of Technology in Information Technology -